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Healthie description
Healthie is a cloud-based platform designed for healthcare businesses of all sizes in the wellness space. It brings together essential tools like scheduling, billing, telehealth, and patient engagement in one HIPAA-compliant system. This helps streamline administrative tasks, improve communication, and manage patient care effectively. Healthie is a popular choice for practices focused on nutrition, mental health, and chronic care, offering flexible solutions that grow with your business.
Who is Healthie best for
Healthie is an all-in-one HIPAA-compliant platform designed for small wellness businesses. It streamlines scheduling, billing, telehealth, and patient engagement. Users love its integrated tools and user-friendly interface, but some dislike the limited integrations and inconsistent billing features. Healthie is best for small practices focused on nutrition, mental health, and chronic care.
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Best for small health and wellness businesses seeking an all-in-one platform.
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Ideal for health and wellness practices, especially nutritionists and dietitians.
Healthie features
| Supported Healthie provides a secure online portal for patients to access records, schedule appointments, and communicate with providers. |
| Supported Healthie offers built-in video calls and integrates with Zoom for group sessions. |
| Supported Healthie is HIPAA compliant, including certifications and BAAs. |
| Supported Healthie allows scheduling, rescheduling, and canceling appointments. |
| Supported Healthie offers HIPAA compliant secure messaging via its chat feature and integrations. |
Healthie reviews
We've summarised 85 Healthie reviews (Healthie Software Advice reviews, Healthie GetApp reviews, Healthie Capterra reviews and Healthie G2 reviews) and summarised the main points below.
- HIPAA-compliant platform for secure patient management.
- All-in-one platform integrating scheduling, telehealth, and client engagement tools.
- User-friendly interface for both providers and clients.
- Customizable forms and program delivery options.
- Comprehensive client portal for seamless communication and resource sharing.
- Limited integrations with fitness trackers other than Fitbit.
- Inconsistent integrations with other platforms.
- Confusing and inaccurate billing features.
- Slow and unhelpful customer support with long response times, no phone number available.
- Glitchy mobile app with limited functionality.
Healthie pricing
The commentary is based on 7 reviews from Healthie Capterra reviews and Healthie G2 reviews.
Healthie's pricing receives mixed reviews. Some users found it initially affordable, while others criticized its "predatory" pricing model with upsells for essential features and a lack of transparency regarding contract terms and cancellation policies. Some users felt the platform's value did not justify the cost compared to competitors.
See the Healthie pricing page.
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Healthie has a free plan.
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Healthie has a free trial.
Starter
For private practitioners just getting started. This plan includes 10 active clients, scheduling, payment processing, invoicing and superbill, charting, telehealth, client portal, and iOS/Android Mobile App.
Essentials
For clinicians starting, running, and growing a practice. This plan includes everything in Starter plus 250 active clients, CMS 1500s, group messaging, and outbound eFax.
Plus
For clinicians scaling a practice. This plan includes everything in Essentials plus unlimited clients, ClaimMD integration, group telehealth, online programs, and dedicated eFax.
Group
For clinician-owned practices with multiple practitioners. This plan includes everything in Plus plus a shared calendar, team members, roles and permissions, internal team chat, free support account for each provider added, and a color-coded calendar.
Enterprise
Platform of choice for next generation digital healthcare innovators. This plan includes everything in Group plus customizable paid add-ons, white labeling, premium integrations, API access, advanced reporting, a dedicated account manager, and implementation support.
Healthie alternatives
CarepatronBetter suited for medium and large practices. More affordable, with positive reviews on pricing. Has a user-friendly interface and automation focus. A Healthie alternative and competitor.Read more
MeddbaseBetter fit for larger organizations. A Healthie alternative for practices needing more customization and scalability.Read more
PabauBetter fit for medium and large businesses. Offers inventory management, marketing automation, and reporting tools. Has a wider range of integrations. Pabau is growing faster and has more momentum than Healthie. More established, with generally positive customer reviews. However, users dislike slow performance and limited mobile app functionality. Negative pricing sentiment.Read more
zHealthBetter fit for small to medium-sized businesses. More suitable for chiropractic, physical therapy, and massage therapy practices. Users praise zHealth's customer service and ease of use. zHealth offers transparent pricing.Read more
My Clients PlusBetter fit for smaller mental health practices. More affordable pricing plans. Note that some users mention difficulties with billing edits and limited integrations.Read more
Power DiaryBetter fit for medium-sized businesses. More affordable, with positive reviews on pricing. Users praise customer support and ease of use, but dislike system downtime and recent updates. A Healthie alternative and competitor.Read more
Healthie FAQ
What is Healthie and what does Healthie do?
Healthie is a HIPAA-compliant, cloud-based platform for health and wellness businesses. It streamlines practice management with tools for telehealth, scheduling, billing, and patient engagement, all within a user-friendly interface. Healthie is best suited for small wellness practices, particularly dietitians and nutritionists.
How does Healthie integrate with other tools?
Healthie integrates with Zoom for telehealth group sessions and offers a secure messaging feature. It also integrates with Fitbit for fitness tracking. However, users report inconsistent integrations with other platforms, which is a notable drawback.
What the main competitors of Healthie?
Top alternatives to Healthie include Carepatron, Meddbase, Pabau, zHealth, My Clients Plus, and Power Diary. These competitors offer similar features such as telehealth, scheduling, and client portals, catering to various healthcare and wellness businesses.
Is Healthie legit?
Healthie is a legitimate platform designed for healthcare businesses. It offers HIPAA-compliant tools for scheduling, telehealth, and patient engagement. While users appreciate its all-in-one design and user-friendly interface, some have reported issues with integrations and customer support.
How much does Healthie cost?
Healthie's pricing ranges from a free Starter plan to $115/month for the Plus plan. The Group plan starts at $135/month, while Enterprise pricing is custom. Add-ons like inbound faxing and ClaimMD integration are also available. Is Healthie worth it? The free trial and free plan make it easy to find out.
Is Healthie customer service good?
Healthie's customer service receives negative feedback. Users report slow response times, unhelpful canned responses, and difficulty reaching support via phone. While some users mention positive experiences, the prevalent sentiment points to significant room for improvement in customer support responsiveness and effectiveness.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.