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GymMaster description
GymMaster is a comprehensive gym management software designed for gyms and health clubs of all sizes. It offers various features, including 24/7 access control, automated billing, online bookings, a member app, and marketing tools. GymMaster aims to simplify gym operations, improve member experience, and increase revenue. It's known for its ease of use and customer support.
Who is GymMaster best for
GymMaster is a comprehensive gym management software ideal for small to medium-sized gyms and health clubs in the health and wellness industry. Users praise its user-friendly interface and exceptional customer support. Some users have noted difficulties with billing features and third-party payment integrations.
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Best fit for small to medium-sized gyms and health clubs.
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Ideal for businesses in the Healthcare, Wellness & Pharma industry.
GymMaster features
| Supported GymMaster automates billing by generating and sending invoices on a recurring schedule. |
| Supported GymMaster includes a built-in point of sale system. |
| Supported Clients can book classes, appointments, and events online via the app or website. |
| Supported GymMaster provides tools for managing memberships, including member profiles, renewals, and access control. |
| Supported GymMaster offers a mobile app for booking classes, managing memberships, and receiving notifications. |
| Supported GymMaster supports 24/7 access control via key cards, fobs, and mobile apps. |
| Supported GymMaster automates email campaigns, promotions, and customer communication to improve engagement and retention. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
GymMaster reviews
We've summarised 138 GymMaster reviews (GymMaster GetApp reviews, GymMaster Capterra reviews and GymMaster G2 reviews) and summarised the main points below.
- Exceptional and responsive customer support
- User-friendly and intuitive interface
- Comprehensive features for gym management, including 24/7 access control
- Seamless integration with access control systems and payment gateways
- Time zones can make it difficult to time customer service calls
- Payment integration with third party providers can be difficult
- Some find the billing features difficult to use
- Limited customization options for certain features
GymMaster pricing
The commentary is based on 13 reviews from GymMaster Capterra reviews and GymMaster G2 reviews.
While GymMaster offers comprehensive features and excellent customer support, some users find its pricing to be on the higher end compared to other gym management software options. However, others consider it a good value given the included features. Several users mentioned setup complexities and occasional software issues.
Users sentiment
See the GymMaster pricing page.
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GymMaster has a free trial.
FOUNDATION
This plan includes features such as management of bookings, classes & club resources, automated billing & integrated payment processing, AI gym template writing assistant, mobile member app, online sign ups, automated email & push notifications, comprehensive reporting, point of sale & inventory management, seamless website integration, invoicing, marketing tools, advanced member retention tools, automated tasks & events, staff time sheet tracking, integrations with third party systems, franchise reporting and paid customization.
ADVANCED
This plan includes all FOUNDATION features.
PROFESSIONAL
This plan includes all FOUNDATION features.
ENTERPRISE
This plan includes all features, including dedicated hosting options and SLA Agreements.
GymMaster alternatives
ClubReadyClubReady has faster website traffic and employee growth. Customer reviews suggest its interface is less user-friendly and customer support is less responsive. It lacks 24/7 access control and integrated point of sale.Read more
Gym InsightBetter rated and easier to use. Has a faster growth trajectory. Integrates all features, eliminating the need for third-party software. A GymMaster competitor and alternative.Read more
MindbodyBetter suited for a wider range of industries beyond fitness. Has a larger customer base and is growing faster. Some users find the app difficult to navigate and unreliable. A popular GymMaster competitor.Read more
CalendlyBetter for scheduling individual or team meetings. Easier to use, but with limited customization for fitness-specific needs. Not ideal for managing memberships, billing, or access control. A Calendly alternative for appointment scheduling only.Read more
PunchpassBetter for smaller businesses with a simpler, more user-friendly interface. More affordable pricing. Punchpass is a GymMaster alternative known for ease of use.Read more
WellnessLivingMore customizable but has some reported glitches. Users mention higher costs and slower support responses as downsides. This GymMaster competitor is growing faster.Read more
GymMaster FAQ
What is GymMaster and what does GymMaster do?
GymMaster is gym management software streamlining operations for fitness businesses of all sizes. It offers features like 24/7 access control, automated billing, online booking, member apps, and marketing tools. Known for its ease of use and excellent customer support, GymMaster helps improve member experience and boost revenue.
How does GymMaster integrate with other tools?
GymMaster integrates with access control systems for 24/7 member access, and payment gateways for automated billing. It also offers a member app for bookings and other interactions. Some users have reported difficulties with third-party payment integrations.
What the main competitors of GymMaster?
Alternatives to GymMaster include Mindbody, ClubReady, Gym Insight, WellnessLiving, PT Distinction, and TeamUp. These competitors offer similar features such as membership management, billing, and online booking for fitness businesses of all sizes.
Is GymMaster legit?
Yes, GymMaster is a legitimate gym management software. It's known for its user-friendly interface and comprehensive features, including 24/7 access control and automated billing. However, some users find the billing features difficult and report limited customization.
How much does GymMaster cost?
GymMaster's pricing starts at $89/month for the Foundation plan (up to 100 members). The Advanced plan is $129/month (up to 400 members) and the Professional plan is $209/month (up to 1300 members). Enterprise pricing is custom. Add-ons like access control and branding are also available. A yearly payment option offers a 10% discount.
Is GymMaster customer service good?
GymMaster's customer service is frequently praised in reviews. Users highlight the helpful and accommodating staff, quick responses, and effective problem-solving. Some users mention occasional difficulties with timing calls due to time zone differences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.