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Gym Insight description
Gym Insight is gym management software designed for fitness businesses of all sizes. It offers a comprehensive suite of tools, including membership management, billing, payment processing, class scheduling, 24/7 access control, and marketing automation. Its integrated system eliminates the need for third-party software. Gym Insight is known for its ease of use and responsive customer service.
Who is Gym Insight best for
Gym Insight is an ideal choice for small and medium-sized fitness businesses looking for user-friendly, comprehensive gym management software. Users praise its top-notch customer service and seamless integration of features. While the price might be a concern for some, its ease of use and robust functionality make it a valuable investment for growing fitness businesses. Some users would appreciate improved remote access and 24/7 customer support.
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Best for small to mid-sized gyms seeking an all-in-one solution.
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Ideal for health clubs, fitness studios, and wellness centers.
Gym Insight features
| Supported Gym Insight supports membership management, including tracking client membership status and history with tools and access control. |
| Supported Gym Insight supports marketing automation to attract and retain members. |
| Supported Gym Insight allows scheduling and managing classes. |
| Supported Gym Insight supports payment processing via integration with various payment processors. |
| Supported Gym Insight automates recurring billing for memberships and services. |
| Supported Gym Insight supports 24/7 access control with key tags and integrates with various access methods. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Gym Insight reviews
We've summarised 63 Gym Insight reviews (Gym Insight Capterra reviews and Gym Insight G2 reviews) and summarised the main points below.
- Customer service is consistently praised as top-notch, responsive, and helpful.
- The software is easy to use and user-friendly, making it simple for new employees to learn the system.
- Offers comprehensive reporting features that provide valuable insights for business optimization.
- Seamlessly integrates membership management, payment processing, and door access.
- The software is reliable, with minimal crashes or problems reported.
- No 24/7 customer support is a real issue for 24/7 facilities.
- Difficult to track declined ACH transactions, payments still show as processed.
- Some users miss the ability to email and text members directly through the desktop program.
- A few users mentioned remote access of the app needs improvement with access time.
- The price is a bit expensive for some users, and a few mentioned the monthly subscription can be reduced.
Gym Insight pricing
The commentary is based on 16 reviews from Gym Insight Capterra reviews and Gym Insight G2 reviews.
Gym Insight is praised for its affordability and value. Many reviewers highlight its cost-effectiveness compared to other gym management software options, appreciating its reasonable pricing and lack of hidden fees. A few users mention the monthly subscription cost, but the overall sentiment is positive regarding its price.
Users sentiment
See the Gym Insight pricing page.
Gym Insight alternatives
ClubworxBetter suited for studios, martial arts centers, and businesses seeking website integration and Zoom functionality. Growing slower than Gym Insight.Read more
BuzopsHas a transparent, fixed pricing model. Is growing faster than Gym Insight, making it a noteworthy Gym Insight competitor and alternative.Read more
Exercise.comBetter for managing and growing fitness businesses online. Offers custom-branded websites and apps, workout tracking, and ecommerce features. Customer support is highly rated. However, client app experience and limited exercise library are drawbacks.Read more
GymMasterBetter for hospitality businesses. Provides a member app with basic fitness tracking. Offers tiered pricing plans based on member count. Note that payment integrations and billing features may pose challenges.Read more
PunchpassBetter for smaller fitness businesses focused on classes. Easier to use, with positive user reviews on pricing and customer support. Offers Zoom integration and online booking. Limited reporting features.Read more
TeamUpBetter for a wider range of industries. Has online booking and staff scheduling. Pricing scales with active customers.Read more
Gym Insight FAQ
What is Gym Insight and what does Gym Insight do?
Gym Insight is user-friendly gym management software suitable for fitness businesses of all sizes. It offers tools for membership management, billing, scheduling, access control, and marketing automation, eliminating the need for multiple systems. Known for excellent customer service and comprehensive features, it helps streamline gym operations.
How does Gym Insight integrate with other tools?
Gym Insight integrates its core functionalities, such as membership management, payment processing, and 24/7 access control, within a single platform. This eliminates the need for third-party software for many standard gym operations.
What the main competitors of Gym Insight?
Top alternatives to Gym Insight include Clubworx, Buzops, TeamUp, Mindbody, PushPress, and PT Distinction. These competitors offer similar features such as membership management, billing, and scheduling, catering to various fitness businesses.
Is Gym Insight legit?
Yes, Gym Insight is a legitimate gym management software. It receives positive reviews for its ease of use and excellent customer service. However, some users mention the software is expensive and lacks 24/7 support.
How much does Gym Insight cost?
Gym Insight does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific gym or studio's needs.
Is Gym Insight customer service good?
Gym Insight's customer service is highly regarded by users, who consistently describe it as "top-notch," "responsive," and "helpful." They offer quick responses and effective solutions, going above and beyond to assist customers with even minor issues. A few users mention limited support hours.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.