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Hapana description
Hapana is gym management software that helps fitness businesses of all sizes manage their operations and grow their business. It offers a suite of features such as scheduling, billing, marketing automation and reporting. Hapana also offers a branded mobile app for members to book classes, manage their accounts and track their fitness progress. Hapana is used by a variety of fitness businesses, including gyms, studios, and personal trainers.
What companies are using Hapana?
Who is Hapana best for
Hapana is gym management software best for large fitness enterprises. It offers tools for scheduling, billing, marketing automation, and reporting, along with a branded mobile app for members. Users praise Hapana's excellent customer service and user-friendly interface but note some difficulties with setup and reporting features.
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Best for large enterprises.
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Ideal for the Healthcare, Wellness & Pharma industry.
Hapana features
| Supported Hapana supports tracking client membership status and history. |
| Supported Hapana offers a branded mobile app for booking and managing services. |
| Supported Hapana supports automated billing for recurring memberships and services. |
| Supported Hapana supports reservation management, rescheduling, and cancellations. |
| Supported Hapana allows scheduling and managing classes for various fitness disciplines. |
| Supported Hapana automates marketing tasks such as email campaigns and customer communication. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Hapana reviews
We've summarised 55 Hapana reviews (Hapana Software Advice reviews, Hapana Capterra reviews and Hapana G2 reviews) and summarised the main points below.
- Excellent customer service and support
- User-friendly interface
- Effective client and lead management through workflows
- Good value and functionality compared to competitors
- Comprehensive reporting features
- Difficult to set up past start/invoice dates
- Member reports could be improved
- Some features, like billing details for clients, are confusing
- App is not fully customizable
- No in-studio credit card swiper or Apple Pay integration
- Limited communication about new features
Hapana pricing
The commentary is based on 11 reviews from Hapana Capterra reviews and Hapana Software Advice reviews.
Hapana's pricing is a common topic in reviews. While some users find it a good value compared to competitors and appreciate the included features, others consider the platform expensive, especially smaller businesses paying $300+ monthly. Some users feel they are paying a premium for a product with ongoing issues.
Users sentiment
See the Hapana pricing page.
Hapana alternatives
TeamUpBetter suited for a wider range of industries. Caters to businesses of all sizes. Offers staff scheduling and online booking.Read more
Gym InsightBetter rated and easier to use. Has 24/7 access control. A Hapana alternative and competitor.Read more
DaySmart SalonBetter for salons and spas. Easier to use, but less reliable. Customer support is a common complaint.Read more
Xplor TriibMore suitable for small to medium businesses. Offers fewer features, lacking marketing automation and a branded fitness app. Users report a difficult interface, frequent bugs, and poor customer support. Negative pricing sentiment.Read more
PunchpassBetter for smaller fitness businesses. Easier to set up and use. More affordable pricing. Higher rated by users. Punchpass is a strong Hapana competitor and alternative.Read more
ClubworxBetter suited for retail, education, media, hospitality, and government organizations. A Hapana alternative with slower momentum.Read more
Hapana FAQ
What is Hapana and what does Hapana do?
Hapana is gym management software streamlining operations for fitness businesses of all sizes. It offers features like scheduling, billing, marketing automation, reporting, and a branded member mobile app for booking and progress tracking. Hapana helps manage memberships, automate marketing, and improve client engagement.
How does Hapana integrate with other tools?
Hapana offers integrations with a branded mobile app for members, supporting booking, account management, and fitness progress tracking. However, users mention a lack of in-studio credit card swiper or Apple Pay integration as a drawback. No information is available about other integrations.
What the main competitors of Hapana?
Hapana's main competitors include TeamUp, Gym Insight, Clubworx, Mindbody, PT Distinction, and MyStudio. These alternatives offer similar features for managing fitness businesses, such as scheduling, billing, and membership management.
Is Hapana legit?
Hapana appears to be a legitimate gym management software. User reviews praise its customer service and user-friendly interface. However, some users mention difficulties with setup and limited app customizability. Consider these factors when evaluating if Hapana is safe and suitable for your needs.
How much does Hapana cost?
I couldn't find pricing details for Hapana. Contact Hapana directly to discuss pricing and determine if the product is worth the investment for your needs.
Is Hapana customer service good?
Hapana's customer service receives positive feedback, with users highlighting the helpful and responsive support team. While some initial setup challenges are noted, the overall sentiment reflects quick resolution times and readily available assistance for various issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.