Last updated on
Company health
Ratings
GoFreight description
GoFreight is cloud-based software designed for freight forwarding companies of all sizes. This software helps manage the entire shipping process, from quotes and bookings to tracking and invoicing. With automation features, it reduces manual tasks and minimizes errors. GoFreight also offers a customer portal for shipment tracking and provides valuable insights through data analytics and reporting tools. Its focus on visibility and efficiency aims to help freight forwarders improve operations, reduce costs, and boost customer satisfaction.
Who is GoFreight best for
GoFreight is a user-friendly cloud-based software designed for freight forwarding companies. It streamlines shipping processes from quotes to invoices, offering real-time tracking and automated document generation. Users praise its intuitive interface and helpful customer support, while some note occasional slowdowns and limited warehousing features. Best for small businesses.
-
Best for small businesses, suitable for medium-sized businesses.
-
Ideal for freight forwarding companies.
GoFreight features
| Supported GoFreight supports shipment tracking across multiple carriers, offering real-time visibility and high data accuracy. |
| Supported GoFreight offers a branded client portal for streamlined shipment management and onboarding. |
| Supported GoFreight automates document creation, management, and distribution, increasing efficiency. |
| Supported GoFreight offers detailed reports, customizable views, and real-time insights for informed decision-making. |
| Supported GoFreight uses secure cloud infrastructure and access controls to protect customer data. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
GoFreight reviews
We've summarised 88 GoFreight reviews (GoFreight G2 reviews) and summarised the main points below.
- User-friendly interface, easy to learn and navigate.
- Excellent customer support, responsive and helpful.
- Comprehensive track and trace functionality, including integration with carrier/terminal websites.
- Automated EDI updates for shipment status.
- Cloud-based system, accessible from anywhere with internet.
- System slowdowns and occasional lags during peak hours.
- Limited warehousing features.
- E-commerce features are not currently supported.
- Some find the accounting section complex.
- Occasional server errors, requiring reconnections.
GoFreight pricing
The commentary is based on 4 reviews from GoFreight G2 reviews.
GoFreight is considered a reasonably priced freight forwarding software, especially beneficial for small and medium-sized enterprises (SMEs) seeking to minimize operating costs. However, some users desire more competitive pricing.
See the GoFreight pricing page.
GoFreight alternatives
LogitudeHas less momentum. GoFreight alternative with readily available training and support.Read more
ShipStationBetter for ecommerce businesses needing extensive integrations with marketplaces and sales channels. ShipStation is growing slower and has less momentum than GoFreight.Read more
DesktopShipperBetter for ecommerce and retail businesses. Offers downloadable and API options. Ease of use is a key advantage.Read more
ReturnGOMore focused on returns management for e-commerce. Has grown its team more rapidly. Offers positive pricing plans with transparent pricing.Read more
QuickBooks OnlineBetter for basic accounting and financial reporting. A QuickBooks Online alternative, GoFreight, focuses on freight forwarding, offering shipment tracking, client portals, and logistics-specific features.Read more
Descartes AljexBetter for freight brokers. Primarily designed for Transportation & Logistics, not freight forwarding. More user-friendly for core tasks, but suffers from an outdated interface and slow processing times. Negative pricing sentiment.Read more
GoFreight FAQ
What is GoFreight and what does GoFreight do?
GoFreight is a cloud-based freight forwarding software streamlining shipping processes through automation. It offers features like shipment tracking, a client portal, automated document generation, and data analytics. GoFreight helps freight forwarders improve efficiency, reduce costs, and enhance customer satisfaction.
How does GoFreight integrate with other tools?
GoFreight integrates with various systems for real-time shipment tracking and offers a client portal for streamlined management. It automates document generation and provides data-driven insights through reporting and analytics features. GoFreight prioritizes secure cloud infrastructure and access controls.
What the main competitors of GoFreight?
GoFreight's main competitors include Logitude, GoComet, and Freightview. These platforms offer similar freight management features, such as shipment tracking, document automation, and analytics reporting. They target freight forwarding companies and businesses seeking to streamline shipping operations.
Is GoFreight legit?
GoFreight is a legitimate freight forwarding software. User reviews praise its user-friendly interface and comprehensive tracking features. While some users report occasional slowdowns, the software offers valuable automation and reporting capabilities to enhance visibility and efficiency in shipping operations.
How much does GoFreight cost?
GoFreight does not publicly disclose its pricing information. Contact their sales team to obtain a customized quote based on your specific freight management needs.
Is GoFreight customer service good?
GoFreight's customer service is generally considered excellent, with users praising the team's responsiveness and helpfulness in resolving issues. Customers appreciate the easy-to-use interface and comprehensive features, although some have noted occasional system slowdowns.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.