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Descartes Aljex

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Ratings

G2
4.6/5
(372)

Descartes Aljex description

Descartes Aljex is a cloud-based software system designed for freight brokers of all sizes. It helps manage the entire shipping process, from finding and booking trucks to tracking shipments and handling invoices. Descartes Aljex is known for being user-friendly and integrates with other software to automate tasks and provide insights into your shipping operations. It aims to help businesses save money, improve efficiency, and gain better control over their freight operations.


Who is Descartes Aljex best for

Descartes Aljex is a user-friendly cloud-based TMS for freight brokers. It simplifies shipping management, from booking to invoicing. Users praise its comprehensive features and ease of generating reports. However, some have noted slow processing times and an outdated interface. Descartes Aljex integrates with other software for streamlined operations.

  • Best fit for small to medium-sized businesses.

  • Ideal for businesses in the Transportation & Logistics industry.


Descartes Aljex features

Type in the name of the feature or in your own words tell us what you need
Supported

Aljex integrates with accounting software like QuickBooks, automating data transfer and enhancing accuracy.

Supported

Aljex supports carrier information management, selection, communication, and performance tracking.

Supported

Aljex supports LTL freight shipping with features for managing shipments and integrating with carriers.

Supported

Aljex supports lane pricing and rate management features.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.17

Customer Service

Strongly positive
+0.88

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Neutral
+0.06

Ease of Implementation

Strongly positive
+0.71

Scalability

Neutral
+0

Descartes Aljex reviews

We've summarised 366 Descartes Aljex reviews (Descartes Aljex G2 reviews) and summarised the main points below.

Pros of Descartes Aljex
  • User-friendly and intuitive interface for core tasks like booking loads.
  • Comprehensive features covering the entire shipping process, from booking to invoicing.
  • Easy to generate reports and access shipment information.
  • Seamless integration with MacroPoint for tracking.
  • Helpful customer support.
Cons of Descartes Aljex
  • Slow processing times and occasional lags are common complaints.
  • Outdated user interface is frequently criticized.
  • Limited filtering options for searching and reporting.
  • Difficulty in editing or deleting entries, especially rate confirmations.
  • Occasional bugs and glitches disrupt workflow.

Descartes Aljex pricing

The commentary is based on 19 reviews from Descartes Aljex G2 reviews.

Descartes Aljex offers tiered subscription pricing with three plans: Essential, Professional, and Enterprise. The pricing varies based on the number of users and features included in each plan.

Users sentiment

Neutral
-0.17

See the Descartes Aljex pricing page.

Essential

499 USD / month / month

Includes 5 Users, Unlimited Shipments, No Setup Fees, MacroPoint Visibility Integration, MacroPoint Capacity – Free Version, MyCarrierPortal Integration, 123 Loadbord, DAT, or Truckstop Integration Included, Pro Miles Included

Professional

999 USD / month / month

Includes 15 users, Unlimited Shipments, Unlimited Carrier Profiles, Unlimited Customer & Carrier Portals, Private Load Board, 10 Hours of Support & Training, 30-day Hypercare Go-live Monitoring, MacroPoint Capacity Included, MyCarrierPortal Integration, Descartes Analytics, Includes 1 Customer EDI Connection

Enterprise

2375 USD / month / month

Unlimited Shipments, Unlimited Carrier Profiles, Unlimited Customer & Carrier Portals, Private Load Board, 15 Hours of Support & Training, 90-day Hypercare Go-live Monitoring, MacroPoint Capacity Included, MyCarrierPortal Integration, Descartes Analytics, Agent Security, Includes 2 Customer EDI Connections, Dedicated Customer Success Manager


Descartes Aljex alternatives

  • Logo of Shipsgo Container Tracking Services
    Shipsgo Container Tracking Services
    More focused on real-time container tracking and visibility. Caters to a broader customer base, including those in retail and manufacturing. Shipsgo Container Tracking Services is growing faster than Descartes Aljex. However, users have noted concerns about cost and occasional data inaccuracies.
    Read more
  • Logo of GoComet
    GoComet
    Better suited for larger businesses in various sectors like pharmaceuticals and manufacturing. Focuses on AI-powered real-time visibility and insights for supply chain optimization. Offers rate shopping and automated negotiation.
    Read more
  • Logo of Zuum App
    Zuum App
    Better for medium and large businesses. Also a good fit for software and IT companies. A Descartes Aljex competitor and alternative, Zuum App offers real-time driver tracking.
    Read more
  • Logo of DesktopShipper
    DesktopShipper
    Better for retail and ecommerce businesses. Offers a more modern and easy-to-use interface, but with some limitations in search functionality and customization options. More affordable pricing. A strong Descartes Aljex competitor for smaller businesses.
    Read more
  • Logo of GoFreight
    GoFreight
    Better for freight forwarding companies. Has a customer portal for shipment tracking. Is growing faster.
    Read more
  • Logo of QuickBooks Online
    QuickBooks Online
    Better for basic accounting, expense tracking, and financial reporting. A more affordable Descartes Aljex alternative geared towards small to medium businesses. Not ideal for freight brokers needing specialized logistics features.
    Read more

Descartes Aljex FAQ

  • What is Descartes Aljex and what does Descartes Aljex do?

    Descartes Aljex is a cloud-based TMS for freight brokers. It streamlines shipping processes, from truck booking and shipment tracking to invoicing and accounting integration. Aljex offers carrier management, LTL shipping, and lane pricing, helping businesses improve efficiency and control freight operations.

  • How does Descartes Aljex integrate with other tools?

    Descartes Aljex integrates with accounting software like QuickBooks, automating data transfer for enhanced accuracy. It also integrates with MacroPoint for seamless shipment tracking, streamlining logistics management. This enhances efficiency and provides better control over freight operations.

  • What the main competitors of Descartes Aljex?

    Alternatives to Descartes Aljex include GoComet, Zuum App, Freightview, and GoFreight. These competitors offer similar features such as freight management, shipment tracking, and integrations with other software.

  • Is Descartes Aljex legit?

    Yes, Descartes Aljex is a legitimate cloud-based TMS software designed for freight brokers. User reviews praise its comprehensive features and user-friendly interface. However, some users report slow processing times and an outdated interface. Consider these factors when evaluating if Descartes Aljex is safe and right for your business.

  • How much does Descartes Aljex cost?

    I cannot find pricing information for Descartes Aljex. Contact Descartes directly for product pricing details and to determine if Aljex is worth it for your needs.

  • Is Descartes Aljex customer service good?

    Descartes Aljex customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, praising their quick resolution of issues and 24/7 availability. While some experienced occasional delays, the overall sentiment towards customer support is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.