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Forma

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Last updated on

Company health

Employee growth
3% increase in the last year
Web traffic
No change in the last quarter
Financing
November 2021 - $58M

Ratings

G2
4.9/5
(615)
Glassdoor
3.8/5
(101)

Forma description

Forma offers a software platform for businesses to create and manage flexible employee benefit programs. Its focus is simplifying benefit administration and giving employees more choice in how they use their benefits, like Lifestyle Spending Accounts (LSAs) or Health Savings Accounts (HSAs). Through a centralized platform, Forma streamlines processes for HR while providing employees access to a curated marketplace and personalized spending options. This approach aims to increase employee satisfaction and benefit utilization while reducing administrative burden and costs for the company.


What companies are using Forma?

Zillow is using Forma
Zillow
Qualtrics is using Forma
Qualtrics
Go Honda is using Forma
Go Honda
lululemon is using Forma
lululemon
Yelp is using Forma
Yelp
The Johns Hopkins University - Carey Business School is using Forma
The Johns Hopkins University - Carey Business School
UKG is using Forma
UKG
Affirm is using Forma
Affirm
TripAdvisor is using Forma
TripAdvisor
Snap is using Forma
Snap
Headspace is using Forma
Headspace
Collective Health is using Forma
Collective Health
Rover is using Forma
Rover
BCG is using Forma
BCG
Dyson is using Forma
Dyson
Applied Materials is using Forma
Applied Materials
Nestlé is using Forma
Nestlé
Etsy is using Forma
Etsy
BOsch is using Forma
BOsch
Peloton is using Forma
Peloton
Atlassian is using Forma
Atlassian
Zapier is used by Zillow, Qualtrics, Go Honda, lululemon, Yelp, The Johns Hopkins University - Carey Business School, UKG, Affirm, TripAdvisor, Snap, Headspace, Collective Health, Rover, BCG, Dyson, Applied Materials, Nestlé, Etsy, BOsch, Peloton, Atlassian.

Who is Forma best for

Forma is ideal for companies wanting to simplify employee benefits and offer flexible spending options. Users praise the platform's user-friendly interface and efficient claims process. However, some have noted inconsistencies in claim approvals and occasional delays in reimbursements. Forma offers a convenient way to manage LSAs and HSAs, enhancing employee satisfaction and reducing administrative burden.

  • Best suited for large enterprises seeking streamlined benefits administration.

  • A good fit across various industries handling employee benefits, particularly those with diverse spending account needs.


Forma features

Type in the name of the feature or in your own words tell us what you need
Supported

Forma offers virtual cards with flexible spending options, including instant issuance.

Supported

Forma supports FSA and HSA management, offering a unified platform for pre-tax and post-tax accounts.

Supported

Forma streamlines claims processing, tracking, and reimbursements for spending accounts.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.15

Customer Service

Strongly positive
+0.93

Ease of Use

Strongly positive
+0.98

Reliability and Performance

Strongly positive
+0.72

Ease of Implementation

Strongly positive
+1

Forma reviews

We've summarised 578 Forma reviews (Forma G2 reviews) and summarised the main points below.

Pros of Forma
  • User-friendly interface, praised for its ease of use and navigation.
  • Fast claim submission and approval process.
  • Wide range of eligible expenses, covering various wellness categories.
  • Helpful and responsive customer support.
  • Convenient virtual and physical card options for direct purchases.
Cons of Forma
  • Limited variety of products in the Forma store, especially in some regions.
  • Inconsistent claim approvals; some similar expenses are approved while others are denied.
  • Reimbursement processing time can be slow, sometimes taking up to two months.
  • Occasional issues with the mobile app, including duplicate photo uploads.
  • Lack of clarity regarding which products and categories are covered by Perks+.

Forma pricing

The commentary is based on 103 reviews from Forma G2 reviews.

Forma offers employee benefits and reimbursements for various lifestyle expenses, including wellness, professional development, and family care. While some users mention higher prices for some items within the Forma store, most appreciate the financial flexibility and diverse spending options. The reimbursement process is generally considered straightforward and beneficial.

Users sentiment

Neutral
+0.15

Forma alternatives

  • Logo of Rippling
    Rippling
    Better for organizations needing broader HR, IT, and finance management. More suitable for global companies due to international payroll and compliance features. Has significantly more momentum than Forma, making it a rapidly growing Rippling alternative and competitor.
    Read more
  • Logo of Benepass
    Benepass
    Higher rated by users. Has more momentum. Provides benefit utilization insights. Offers mobile expense management. Benepass alternative. Benepass competitor.
    Read more
  • Logo of Compt
    Compt
    More focused on perks and stipends management. Has slower growth. Fewer reviews available. Some users report difficulty navigating the interface and limited customer support.
    Read more
  • Logo of Workday
    Workday
    Better suited for larger enterprises. Broader focus, encompassing HR, finance, and planning. Has more momentum currently.
    Read more
  • Logo of Tonic.ai
    Tonic.ai
    Better for developers and AI engineers needing realistic test data. Has faster website traffic and employee growth momentum. Users praise the realistic synthetic data, excellent customer support, and ease of use. However, some users dislike the AWS access key login and desire more documentation. Tonic.ai is a Forma alternative and competitor.
    Read more
  • Logo of BambooHR
    BambooHR
    Better for small to medium businesses. Broader industry applicability. Offers mobile payroll and comprehensive HRIS integrations. Has more momentum currently.
    Read more

Forma FAQ

  • What is Forma and what does Forma do?

    Forma is a software platform that streamlines employee benefits administration. It offers flexible spending accounts, simplifies HR processes, and provides employees with a personalized benefits marketplace. This boosts employee satisfaction and benefit utilization while reducing administrative burden and costs.

  • How does Forma integrate with other tools?

    Forma integrates with various payroll and HR systems to streamline benefits administration. It also offers virtual cards for direct spending and integrations with a curated marketplace of benefit providers. This allows for a more unified and efficient benefit experience for both employees and administrators.

  • What the main competitors of Forma?

    Top alternatives to Forma include BambooHR, ThrivePass, and JOON. These competitors offer similar benefits administration and lifestyle spending account management features. Rippling and Circula are also relevant alternatives, focusing on broader HR and expense management solutions, respectively.

  • Is Forma legit?

    Yes, Forma is a legitimate company offering a platform for flexible employee benefits. It's known for its user-friendly interface and efficient claims process. However, some users mention limited product variety and occasional inconsistencies with claim approvals.

  • How much does Forma cost?

    I couldn't find pricing details for Forma. For the most accurate pricing information, it's best to contact Forma directly or visit their official website.

  • Is Forma customer service good?

    Forma's customer service receives positive feedback. Users highlight the helpful and responsive support team, quick responses, and easy claim submission process. However, some mention occasional inconsistencies in claim approvals and a lack of clarity on covered items.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.