Last updated on
Company health
Ratings
ThrivePass description
ThrivePass is a software platform designed for mid-sized companies to manage employee benefits in one place. It offers a variety of services including Lifestyle Spending Accounts (where employees can choose how to use their benefits budget), pre-tax accounts (like HSAs and FSAs), tuition reimbursement, and COBRA administration. ThrivePass focuses on making benefit administration easier for employers through automation and a user-friendly platform, while also aiming to improve employee satisfaction with personalized benefit options.
Who is ThrivePass best for
ThrivePass offers a centralized platform for managing employee benefits, including Lifestyle Spending Accounts, pre-tax accounts, and tuition reimbursement. Its user-friendly interface simplifies administration and improves employee satisfaction with personalized benefit options. Users praise the quick reimbursements and wide variety of services, while some find navigation clunky and retailer support limited.
-
Best for medium to large enterprises seeking to streamline benefits administration.
-
Suitable for any industry looking to improve employee benefit programs.
ThrivePass features
| Supported ThrivePass analyzes spending patterns to provide personalized recommendations and optimize benefits usage. |
| Supported ThrivePass allows customization of eligible expense categories. |
| Supported ThrivePass facilitates administration of employee benefits, including health benefits and perks. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
ThrivePass reviews
We've summarised 35 ThrivePass reviews (ThrivePass TrustPilot reviews and ThrivePass G2 reviews) and summarised the main points below.
- Quick and easy reimbursements.
- User-friendly platform and easy to track details.
- Wide variety of products and services available for reimbursement.
- Easy ordering process with fast delivery.
- Clear overview of account balance and spending.
- Excellent customer support with quick responses and clear communication.
- Smooth user experience for item selection and receipt uploads.
- Single-click reimbursement submissions with no manual approvals.
- Easy to navigate website and timely reimbursements.
- Helpful and knowledgeable customer support.
- Flexible benefit options for remote employees.
- Good variety of items and experiences eligible for reimbursement.
- Easy to upload receipts with quick confirmations.
- Simple and efficient reimbursement process.
- ClassPass integration offers more credits than direct purchase.
- Automatic deposit setup simplifies the reimbursement process.
- Supports various activities and hobbies.
- Helps employees reach fitness goals.
- Provides additional perks like gym memberships and other health-encouraging activities.
- Finding the reimbursement link from the home page can be clunky.
- Item selection could be improved, especially given the reliance on Amazon fulfillment.
- The platform's look and feel could be improved and more features added.
- The reimbursement bracket information presentation could be clearer.
- ThrivePass does not reimburse for job training related books.
- Multiple reimbursement denials due to reviewers misreading comments/attachments.
- The 'Reimbursement' option isn't prominent enough.
- Navigating the platform can be confusing at times.
- Reimbursement timing is unpredictable.
- Limited retailer support, with some retailers like Petco being discontinued.
- Some users experienced issues with reimbursements for wellness benefits not being processed correctly.
- The direct deposit account setup process can have issues.
- The help form for support emails doesn't always work.
- Claim status descriptions are inconsistent and unclear.
- Initial process can seem cumbersome, especially regarding proof of payment requirements.
- ThrivePass marketplace could offer more options.
ThrivePass pricing
The commentary is based on 1 reviews from ThrivePass G2 reviews.
ThrivePass's pricing is generally perceived favorably, particularly for its ClassPass integration, offering better value than direct purchases. Users appreciate the reimbursement feature, making it a cost-effective employee benefit. More discounted offerings are desired.
Users sentiment
ThrivePass alternatives
CirculaBetter for expense management and integrates with accounting systems. More suitable for companies of all sizes and various industries. Has broader global adoption and faster growth.Read more
WEX BenefitsBetter suited for larger enterprises. Has less momentum. Users report frequent claim rejections and poor customer service. Priced higher.Read more
FormaBetter for larger companies. More user reviews and higher ratings on G2, but lower on Glassdoor. Some users report slow reimbursement processing times. ThrivePass alternative; ThrivePass competitor.Read more
BenepassBetter fit for enterprise companies. Has a prepaid card and mobile app. Growing faster.Read more
WellableBetter for companies focused on employee wellness programs, rather than benefits administration. More suitable for smaller and medium-sized companies. Wellable has grown its employee base more rapidly.Read more
RipplingBetter for larger companies and a wider range of industries. Offers broader HR, IT, and finance features, including global payroll and device management. Has significantly more reviews and greater brand visibility but receives more negative feedback on customer service.Read more
ThrivePass FAQ
What is ThrivePass and what does ThrivePass do?
ThrivePass is a benefits administration platform for mid-sized companies. It simplifies managing pre-tax accounts, lifestyle spending accounts, tuition reimbursement, and COBRA. ThrivePass automates processes and offers a user-friendly interface to boost employee satisfaction and ease administrative burdens.
How does ThrivePass integrate with other tools?
ThrivePass integrates with ClassPass, offering more credits than direct purchase. While it doesn't list other specific integrations, its focus on pre-tax accounts (like HSAs and FSAs) suggests potential compatibility with related financial platforms. However, limited retailer support is a noted drawback.
What the main competitors of ThrivePass?
Top ThrivePass alternatives include Circula, WEX Benefits, Forma, Benepass, Wellable, and Rippling. These competitors offer similar features such as benefits administration, flexible spending accounts, and wellness programs. They target similar mid-sized companies seeking streamlined benefits management and improved employee engagement.
Is ThrivePass legit?
Yes, ThrivePass is a legitimate platform for managing employee benefits. It receives positive ratings on G2, TrustPilot, and Glassdoor, and users praise its ease of use and quick reimbursements. However, some users find navigation confusing and reimbursement timing unpredictable.
How much does ThrivePass cost?
ThrivePass doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if ThrivePass is worth the investment for your organization.
Is ThrivePass customer service good?
ThrivePass's customer support receives positive feedback overall. Users praise the quick responses and helpfulness of the support team. However, some users reported occasional difficulties navigating the platform and unpredictable reimbursement timings. Some also mention issues with reimbursement denials due to reviewers misreading information.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.