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Benepass description
Benepass is a software platform that helps companies manage and offer flexible employee benefits. Instead of a one-size-fits-all approach, Benepass lets employers customize benefits packages – like health spending accounts, wellness programs, or lifestyle benefits – to suit their employees' needs. Employees receive a Benepass card to spend on pre-approved expenses, making it easy for them to access and use their benefits. Benepass aims for high employee engagement and provides administrative tools for companies to track benefit usage.
Who is Benepass best for
Benepass simplifies employee benefits with personalized packages and easy-to-use cards. Employees love the convenient access to funds and various eligible expenses, while some find limitations with vendor acceptance. Ideal for mid-size to large companies seeking flexible benefit programs.
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Best for medium and enterprise companies.
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Suitable for various industries.
Benepass features
| Supported Benepass provides reports and analytics on benefit utilization to help optimize offerings. |
| Supported Benepass automates and simplifies employee benefit enrollment. |
| Supported Benepass allows creating flexible benefits packages tailored to individual employee needs. |
| Supported Benepass streamlines benefits administration via automation, integrations, and a user-friendly interface. |
| Supported Benepass offers various perks and benefits programs, including wellness, lifestyle, and professional development options. |
| Supported Benepass supports administration of employee benefits, including perks, discounts, and health benefits. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Benepass reviews
We've summarised 150 Benepass reviews (Benepass G2 reviews) and summarised the main points below.
- Easy-to-use app and website for tracking expenses and submitting reimbursements.
- Quick and convenient access to funds via virtual and physical cards, including Apple/Android Pay integration.
- Excellent and responsive customer support.
- Wide range of eligible expenses for lifestyle, wellness, and work-from-home needs.
- Provides a valuable employee perk that promotes well-being and work-life balance.
- Some merchants/services are not covered, leading to declined payments and user frustration.
- Limited vendor acceptance, especially outside North America.
- Reimbursements can be slow, sometimes taking up to a month.
- Confusion around eligible expenses and categories; more clarity needed.
- Occasional issues with the mobile app and website functionality (e.g., dashboard glitches).
Benepass pricing
The commentary is based on 25 reviews from Benepass G2 reviews.
Benepass is viewed as a valuable employee benefit, offering convenient access to funds for various expenses like health, wellness, and lifestyle perks. While some users desire faster reimbursement and wider merchant acceptance, the overall sentiment towards Benepass is positive, highlighting its ease of use and tax benefits.
Users sentiment
Benepass alternatives
FormaForma has significantly more reviews and a faster website traffic growth rate, suggesting strong momentum. It also offers more detailed benefit utilization insights. However, some users report inconsistent claim approvals.Read more
CirculaBetter suited for expense management in mid-sized companies, especially in Europe. Focuses on automating expense reporting, company credit cards, and integrations with financial software.Read more
ThrivePassThrivePass is growing faster and better for mid-sized companies. It offers real-time data insights and a mobile app. However, user reviews mention some navigation difficulties and reimbursement processing inconsistencies.Read more
GroupGreetingMore focused on team celebrations and digital greeting cards. Lacks benefit administration, FSA/HSA management, and custom spending accounts.Read more
PaycorBetter fit for mid-sized to large businesses needing payroll, recruiting, onboarding, and talent management. Rated lower than Benepass. Users report issues with customer service, limited customization, and occasional glitches. Negative pricing sentiment.Read more
FringeOffers rewards and recognition programs alongside benefits administration. Has stronger customer service and is easier to use, but has lower performance reliability. Website traffic is growing faster, but employee count is shrinking. More diverse benefits options, but limited vendor choices and occasional syncing issues. Generally viewed as having better value. Benepass alternative; Fringe competitor.Read more
Benepass FAQ
What is Benepass and what does Benepass do?
Benepass is a software platform streamlining employee benefits administration and offering flexible benefits programs. It allows customized benefit packages, provides a Benepass card for pre-approved expenses, and offers administrative tools for tracking benefit usage. This promotes higher employee engagement and simplifies benefits management.
How does Benepass integrate with other tools?
Benepass integrates with various payroll, HRIS, and benefits providers. It offers seamless integrations with platforms like BambooHR, Gusto, Namely, and ADP, streamlining HR processes and data synchronization. This allows for automated updates and reduces manual data entry.
What the main competitors of Benepass?
Top Benepass competitors include Circula, Forma, ThrivePass, and Rippling. These platforms offer similar features, such as flexible benefits administration and employee self-service portals. They cater to various company sizes and offer competitive pricing.
Is Benepass legit?
Yes, Benepass is a legitimate platform used by many companies to manage employee benefits. It offers flexible benefit options and streamlines administration, improving employee engagement. Benepass is safe and secure.
How much does Benepass cost?
I cannot find pricing information for Benepass. Contact the vendor directly to get current product pricing and understand if Benepass is worth it for your needs.
Is Benepass customer service good?
Benepass customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness and helpfulness in resolving issues and answering questions. They appreciate the quick and efficient communication, contributing to a positive overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.