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FMX description
FMX is a cloud-based software designed to make facilities management easier. It helps businesses track work orders, schedule staff and resources, and plan maintenance activities. FMX provides a user-friendly platform with calendar views for managing requests, events, and assets. This helps facilities managers oversee operations, control costs, and keep everyone informed about the status of their requests.
Who is FMX best for
FMX is a user-friendly facilities management software praised for its exceptional customer support and easy navigation. Users appreciate the real-time updates and comprehensive calendar views. However, some find the mobile app lacking and the reporting dashboard slow. Best for organizations needing a straightforward solution for managing work orders and maintenance.
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Best fit for small to medium-sized businesses, especially in education, government, and non-profit sectors.
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Ideal for education, government, non-profit, hospitality, and manufacturing industries.
FMX features
| Supported Custom fields can be added to assets for tracking specific information. |
| Supported FMX allows creating work orders for maintenance tasks. |
| Supported FMX allows tracking maintenance history through reporting, work orders, and maintenance schedules. |
| Supported FMX allows assigning tasks to technicians, even automatically. |
| Supported FMX supports scheduling both preventive and reactive maintenance tasks. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
FMX reviews
We've summarised 367 FMX reviews (FMX GetApp reviews, FMX Software Advice reviews, FMX Capterra reviews and FMX G2 reviews) and summarised the main points below.
- Exceptional customer support, readily available and helpful.
- User-friendly interface and easy navigation.
- Customizable reservation process with specific fields.
- Real-time updates and status tracking of requests.
- Comprehensive calendar view for managing requests and events.
- Mobile app is underwhelming with limited functionality.
- Reporting dashboard isn't easily customizable, it's slow and often crashes.
- Inventory management requires additional cost.
- Email notifications for changes do not specify what was changed.
- No bulk commenting feature for similar tickets.
FMX alternatives
MaintainXBetter for mid-size and large companies. A mobile-first platform, MaintainX is growing faster than FMX and has higher ratings. It also offers a free version.Read more
FMClarityBetter fit for mid-sized businesses. More focused on Australian businesses. Has stronger website traffic growth momentum.Read more
IFS UltimoBetter fit for mid-sized companies. Easier implementation and higher rated customer service. More suitable for manufacturing, retail, and healthcare sectors. An FMX competitor and alternative.Read more
SAP S/4HANA CloudBetter fit for larger enterprises needing a full ERP suite. More comprehensive business functions including financials, supply chain, and HR. Stronger real-time analytics and reporting capabilities. However, it has higher costs and more complex implementation. A steeper learning curve and less customization.Read more
Q Ware CMMSBetter for medium and large businesses. More affordable, with flexible pricing starting at $100 per month. Note that some users mention an outdated interface and limited event module features.Read more
FleetioMore focused on fleet management with features like fuel consumption tracking and driver management. It has broader appeal and is growing faster than FMX.Read more
FMX FAQ
What is FMX and what does FMX do?
FMX is cloud-based facilities management software that streamlines work order tracking, staff scheduling, and maintenance planning. It offers a user-friendly interface with calendar views for managing requests, events, and assets, helping control costs and improve communication.
How does FMX integrate with other tools?
FMX integrates with various tools to enhance its functionality. It connects with accounting systems, LDAP, and single sign-on providers. Furthermore, FMX offers open APIs and webhooks for custom integrations.
What the main competitors of FMX?
Top alternatives to FMX include MaintainX, FMClarity, Fleetio, EZOfficeInventory, Simply Fleet, and L2L Connected Workforce Platform. These competitors offer similar features for facilities and maintenance management, catering to various industries and business sizes.
Is FMX legit?
Yes, FMX is a legitimate facilities management software. It receives positive ratings for its user-friendly interface and helpful customer support. FMX is safe and suitable for organizations needing to manage facilities and maintenance requests, especially in education, government, and non-profit sectors.
How much does FMX cost?
I cannot find pricing details for FMX. Contact the vendor directly to determine product pricing and if FMX is worth it for your needs. This will allow you to evaluate FMX's pricing against its features and benefits.
Is FMX customer service good?
FMX receives overwhelmingly positive feedback for its customer service. Users consistently praise the helpfulness, responsiveness, and availability of the support team. They appreciate the personalized attention and quick resolution of issues. Some users even mentioned that the support team goes above and beyond by providing proactive solutions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.