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MaintainX description
MaintainX is a maintenance and operations software designed for industrial teams and frontline workers. This mobile-first platform helps mid-sized and large companies streamline maintenance work orders, preventive maintenance, safety procedures, and asset management. MaintainX provides data insights to reduce downtime, improve asset reliability, and meet compliance requirements. Key features include work order management, preventive maintenance scheduling, parts inventory control, and customizable reporting.
Who is MaintainX best for
MaintainX is a mobile-first maintenance and operations platform designed for industrial teams. It streamlines work orders, preventive maintenance, and asset management, helping reduce downtime and improve compliance. Users praise its easy data transition and user-friendly interface, while some desire better parts inventory management. Ideal for mid-sized to large companies in asset-heavy industries.
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Best fit for mid-sized and large companies seeking streamlined maintenance operations.
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Ideal for industries like manufacturing, hospitality, and real estate, where asset reliability is critical.
MaintainX features
| Supported MaintainX allows users to track the history of maintenance tasks performed on assets. |
| Supported MaintainX allows to generate reports on work order completion rates, downtime, and maintenance costs. |
| Supported MaintainX fully supports the ability to schedule both preventive and reactive maintenance tasks. |
| Supported MaintainX provides full mobile access to its features through its dedicated mobile application available on iOS and Android. |
| Supported MaintainX enables users to create work orders in multiple ways, such as from scratch, using templates, or through automated triggers based on various factors like sensor readings or schedules. |
| Supported MaintainX allows creating, customizing, and managing inspection checklists. |
| Supported MaintainX tracks spare part quantities and locations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
MaintainX reviews
We've summarised 1276 MaintainX reviews (MaintainX Software Advice reviews, MaintainX Capterra reviews and MaintainX G2 reviews) and summarised the main points below.
- Easy data transition into MaintainX
- User-Friendly Interface
- Great customer support
- Mobile app allows technicians to take photos and add descriptions
- Parts Inventory and Ordering through Purchase Orders could be better
- No automation - everything has to be manually entered
- Reporting module is difficult to learn and configure
- Limited ability to customize request portal
MaintainX pricing
The commentary is based on 108 reviews from MaintainX Capterra reviews, MaintainX G2 reviews and MaintainX Software Advice reviews.
MaintainX users consistently praise its affordability and value, particularly highlighting the free version's capabilities. While some desire more features in the lower-priced tiers or express that the premium version is pricey, many feel the cost is justified by the software's functionality and ease of use.
Users sentiment
See the MaintainX pricing page.
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MaintainX has a free plan.
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MaintainX has a free trial.
Basic
Unlimited Work Orders, Unlimited Procedures, Unlimited requester users, Real-time messaging, 2 Work Orders with attached Procedures, 2 active repeating Work Orders, 1-month access to Advanced Analytics
Essential
Everything in Basic, plus: Unlimited Work Orders with attached images, Unlimited repeating Work Orders, 3 Work Orders with attached Procedures, 3-month access to Advanced Analytics
Premium
Everything in Essential, plus: Unlimited Work Orders with attached Procedures, Unlimited access to Advanced Analytics, Meter-based maintenance, Parts inventory management, Purchase order management, Time and cost tracking, Open REST API access, Dedicated Account Manager, External Work Orders
Enterprise
Everything in Premium, plus: Asset Health Insights, Resource Planning, Escalation protocols, Custom permissions, IoT sensor integrations, Advanced control and security, including SSO, Multi-site management tools and reporting, Global Parts, Global Procedures
MaintainX alternatives
Poka.ioBetter for knowledge sharing and training. More manufacturing-focused. Has grown website traffic faster, but MaintainX has grown its employee base faster.Read more
Fracttal OneOffers AI-powered predictive maintenance. Has slightly more momentum. Lower ratings on Glassdoor.Read more
IT GlueBetter for IT documentation and password management. More focused on IT services providers. Not a good fit for industries outside of IT.Read more
IFS UltimoBetter for smaller organizations and those needing faster implementation. Highly customizable but some features require many clicks. Excellent customer support. A strong MaintainX competitor for mid-sized companies.Read more
SAP S/4HANA CloudBetter for enterprise resource planning (ERP) and integrates financials, supply chain, and human resources. Suited for companies needing real-time insights and automation. More complex to implement and has higher costs.Read more
MaintainX FAQ
What is MaintainX and what does MaintainX do?
MaintainX is a mobile-first maintenance and operations platform for industrial teams. It streamlines work orders, preventive maintenance, safety procedures, and asset management, providing data insights to reduce downtime and improve asset reliability. It's ideal for mid-sized and large companies.
How does MaintainX integrate with other tools?
MaintainX integrates with several tools, including popular messaging platforms and ERP systems. This connectivity streamlines communication and data sharing, enhancing overall operational efficiency. Specific integrations are available for platforms like Slack, Microsoft Teams, and SAP.
What the main competitors of MaintainX?
MaintainX competitors include Limble, Fracttal One, and Poka.io. These alternatives offer similar features like work order management, preventive maintenance scheduling, and asset tracking. While MaintainX targets general industrial teams, Poka.io focuses on manufacturing, and Limble caters to mid-size to enterprise businesses.
Is MaintainX legit?
MaintainX is a legitimate and safe CMMS software. User reviews praise its easy data transition, user-friendly interface, excellent customer support, and convenient mobile app. It effectively streamlines maintenance operations and improves asset reliability, particularly for industrial teams.
How much does MaintainX cost?
MaintainX pricing includes a free Basic plan, Essential at $16/user/month, and Premium at $49/user/month. Enterprise plan pricing is custom. Several add-ons are available to enhance functionality. Is MaintainX worth it? The free plan is a great way to evaluate its work order management capabilities.
Is MaintainX customer service good?
MaintainX customer service receives overwhelmingly positive feedback. Users consistently praise the helpfulness, responsiveness, and expertise of the support team, highlighting their quick responses and effective problem-solving. Many reviewers mention the personalized support and proactive outreach from account managers.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.