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SAP S/4HANA Cloud description
SAP S/4HANA Cloud is a comprehensive, cloud-based business management software (ERP) designed for businesses of all sizes and industries. It brings together functions like financials, supply chain, and human resources into a single system. With built-in AI and analytics, it aims to provide real-time insights and automation to help your company become more efficient and responsive to change. It can be implemented as a standalone solution or integrated with other SAP products.
Who is SAP S/4HANA Cloud best for
SAP S/4HANA Cloud is a comprehensive ERP solution designed for businesses of all sizes seeking to streamline operations and gain real-time insights. Users praise its real-time analytics and modern interface but note the complex implementation and high cost. It's a good fit for industries like retail, manufacturing, and professional services.
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Ideal for small, medium, and large enterprises.
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Strong fit for retail, manufacturing, and professional services.
SAP S/4HANA Cloud features
| Supported S/4HANA Cloud supports what-if scenario planning for budgeting and forecasting. |
| Supported S/4HANA Cloud supports real-time reporting via CDS Views and in-memory computing. |
| Supported S/4HANA Cloud aligns demand with manufacturing capacity using MRP and demand-driven replenishment. |
| Supported SAP S/4HANA Cloud supports automated material requirement planning. |
| Supported S/4HANA Cloud automates tasks using AI and SAP Build Process Automation. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SAP S/4HANA Cloud reviews
We've summarised 1065 SAP S/4HANA Cloud reviews (SAP S/4HANA Cloud GetApp reviews, SAP S/4HANA Cloud Software Advice reviews, SAP S/4HANA Cloud Capterra reviews and SAP S/4HANA Cloud G2 reviews) and summarised the main points below.
- Real-time analytics and reporting capabilities, enabling faster data-driven decisions.
- Modern and intuitive Fiori user interface, improving user experience.
- Cloud-based accessibility, offering flexibility and scalability.
- Comprehensive suite of modules, covering diverse business functions.
- Strong integration with other SAP and non-SAP systems.
- Complex implementation, often requiring extensive training for users.
- Limited customization options, especially in the cloud version.
- High cost, particularly for smaller businesses and specific features.
- Occasional performance issues, slowdowns, and bugs.
- Customer support response times can be inconsistent.
SAP S/4HANA Cloud pricing
The commentary is based on 184 reviews from SAP S/4HANA Cloud Capterra reviews, SAP S/4HANA Cloud G2 reviews and SAP S/4HANA Cloud Software Advice reviews.
While SAP S/4HANA Cloud offers valuable real-time insights, automation, and scalability, reviews frequently mention its high cost and complex implementation as significant drawbacks, especially for smaller businesses. Consider these factors when evaluating this powerful ERP solution.
Users sentiment
SAP S/4HANA Cloud alternatives
sap-s-4hana-cloud vs HighRadiusMore user-friendly. A better fit for users focused on financial process automation. Offers a more streamlined feature set as an SAP S/4HANA Cloud competitor.Read more
CertiniaBetter fit for small to mid-sized professional service businesses. Strong Salesforce integration. More focused on project management, billing, resource allocation. Certinia is growing slower than SAP. Users report slower page loading times and limited customization options.Read more
Pronto XiBetter fit for small to medium businesses. Focuses on real-time data analysis and reporting. Users appreciate the comprehensive accounting and web-based system, but note a complex PO management and non-intuitive interface. Has more momentum. An SAP S/4HANA Cloud competitor.Read more
Multiview ERPMore focused on core accounting and financial management. Better suited for mid-sized to enterprise businesses needing robust reporting and customization. Has more momentum currently. Stronger customer support.Read more
NetSuiteBetter for mid-sized and large businesses needing CRM, inventory, and e-commerce tools. Focuses on automation and data insights.Read more
QuickBooks Desktop EnterpriseBetter for basic accounting and easier to use. Lacks real-time analytics, production planning, and material requirement planning features. Less scalable. More suitable for smaller businesses seeking simpler accounting solutions. Desktop-based with cloud access, a key difference from the SAP S/4HANA Cloud alternative.Read more
SAP S/4HANA Cloud FAQ
What is SAP S/4HANA Cloud and what does SAP S/4HANA Cloud do?
SAP S/4HANA Cloud is a cloud-based ERP software offering a suite of business management tools. It integrates functions like financials, supply chain, and HR into one system, providing real-time insights and automation through AI and analytics. This helps businesses become more efficient and responsive.
How does SAP S/4HANA Cloud integrate with other tools?
SAP S/4HANA Cloud integrates with other SAP and non-SAP systems. It leverages pre-built integrations, APIs, and SAP's Business Technology Platform (BTP) for connecting with various applications, enabling data exchange and process automation across your business landscape.
What the main competitors of SAP S/4HANA Cloud?
Top alternatives to SAP S/4HANA Cloud include NetSuite, Pronto Xi, and Multiview ERP. These cloud-based ERP solutions offer similar functionalities, such as financials, supply chain management, and HR tools, catering to various business sizes and industries.
Is SAP S/4HANA Cloud legit?
Yes, SAP S/4HANA Cloud is a legitimate cloud-based ERP software offered by SAP, a reputable enterprise software company. It's a safe and widely used platform, though some users have noted the high cost and complex implementation.
How much does SAP S/4HANA Cloud cost?
I cannot find pricing details for SAP S/4HANA Cloud. Contact an SAP representative for pricing information regarding SAP S/4HANA product and its worth.
Is SAP S/4HANA Cloud customer service good?
Customer support for SAP S/4HANA Cloud receives mixed reviews. While some users praise the knowledgeable support team, others report slow response times and difficulty getting issues resolved. A more consistent and responsive customer service experience would be beneficial.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.