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SAP S/4HANA Cloud

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Company health

Employee growth
12% increase in the last year
Web traffic
5% decrease in the last quarter

Ratings

G2
4.5/5
(757)
Capterra
4.4/5
(334)

SAP S/4HANA Cloud description

SAP S/4HANA Cloud is a comprehensive, cloud-based business management software (ERP) designed for businesses of all sizes and industries. It brings together functions like financials, supply chain, and human resources into a single system. With built-in AI and analytics, it aims to provide real-time insights and automation to help your company become more efficient and responsive to change. It can be implemented as a standalone solution or integrated with other SAP products.

Who is SAP S/4HANA Cloud best for

SAP S/4HANA Cloud is a comprehensive cloud ERP suitable for businesses of all sizes aiming to streamline operations and improve decision-making. Users appreciate its real-time analytics, user-friendly interface, and comprehensive suite of modules. Keep in mind that some users find implementation complex and customization limited, so be sure to plan ahead!

  • Perfect for mid-sized (100-1,000 employees) and large enterprises (1,000+). Limited fit for smaller businesses.

  • Designed to serve businesses across all industries, offering a versatile solution for diverse sectors.

SAP S/4HANA Cloud features

Supported

Industry Standard Best Practices: Comes with business processes that incorporate industry standard best practices.

Supported

Guided Implementation Process: Jump-starts you with a guided implementation process, fast technical setup, and a role-based, intuitive interface.

Supported

Fully Managed Updates by SAP: Updates fully managed by SAP so you don’t need extensive IT resources or face disruption to the business.

Supported

Continuous Innovation: Adds the latest technology, such as built-in AI, machine learning, robotic process automation, and analytics so your business can operate better.

Supported

Security, Compliance, and Scalability: Handles technical operations including backup and disaster recovery, system maintenance, data protection, and best-in-class uptimes to give you peace of mind

Supported

Open and Extensible: Provides ready-to-go APIs with supporting tools and documentation so you can easily integrate with your partners or build on top

Supported

One Complete ERP Cloud Platform: Provides one complete ERP cloud platform to run all your mission-critical processes.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.58

Customer Service

Neutral
+0.09

Ease of Use

Rather positive
+0.6

Reliability and Performance

Rather positive
+0.48

Ease of Implementation

Neutral
-0.1

Scalability

Rather positive
+0.6

SAP S/4HANA Cloud reviews

We've summarised 1091 SAP S/4HANA Cloud reviews (SAP S/4HANA Cloud GetApp reviews, SAP S/4HANA Cloud Software Advice reviews, SAP S/4HANA Cloud Capterra reviews and SAP S/4HANA Cloud G2 reviews) and summarised the main points below.

Pros of SAP S/4HANA Cloud
  • Real-time analytics and reporting capabilities, enabling faster data-driven decisions.
  • Modern and intuitive Fiori user interface, improving user experience.
  • Cloud-based accessibility, offering flexibility and scalability.
  • Comprehensive suite of modules, covering diverse business functions.
  • Strong integration with other SAP and non-SAP systems.
Cons of SAP S/4HANA Cloud
  • Complex implementation, often requiring extensive training for users.
  • Limited customization options, especially in the cloud version.
  • High cost, particularly for smaller businesses and specific features.
  • Occasional performance issues, slowdowns, and bugs.
  • Customer support response times can be inconsistent.

SAP S/4HANA Cloud pricing

The commentary is based on 194 reviews from SAP S/4HANA Cloud Capterra reviews, SAP S/4HANA Cloud G2 reviews and SAP S/4HANA Cloud Software Advice reviews.

We find that SAP S/4HANA Cloud is often considered expensive, especially for smaller businesses. However, many users feel the price is justified by its extensive features and capabilities. Cost optimization during implementation is a common concern.

Users sentiment

Rather negative
-0.58

SAP S/4HANA Cloud alternatives

  • Logo of Acumatica
    Acumatica
    Cloud ERP connecting all parts of your business, easily.
    Read more
  • Logo of Deltek Costpoint
    Deltek Costpoint
    Project management & accounting built for government contractors.
    Read more
  • Logo of Certinia
    Certinia
    Connects Salesforce to streamline services, boosting efficiency and profits.
    Read more
  • Logo of Deacom ERP
    Deacom ERP
    Single-system ERP for process manufacturers. Streamlines operations, transparent pricing.
    Read more
  • Logo of Infor Factory Track
    Infor Factory Track
    Real-time shop floor control boosts efficiency and cuts costs.
    Read more
  • Logo of Certinia ERP Cloud
    Certinia ERP Cloud
    Connects sales to financials, automates tasks, boosts services revenue.
    Read more

SAP S/4HANA Cloud FAQ

  • What is SAP S/4HANA Cloud and what does SAP S/4HANA Cloud do?

    SAP S/4HANA Cloud is a cloud-based ERP system designed for businesses of all sizes. We find that it offers a comprehensive suite of tools for managing financials, supply chain, HR, and more. It leverages AI and analytics to provide real-time insights and automation.

  • How does SAP S/4HANA Cloud integrate with other tools?

    We find that SAP S/4HANA Cloud offers ready-to-go APIs with supporting tools and documentation. This allows for easy integration with partners or custom-built solutions. It can also integrate with other SAP products.

  • What the main competitors of SAP S/4HANA Cloud?

    We find that Acumatica, Deltek Costpoint, Deacom ERP, Infor Factory Track, Certinia, and Certinia ERP Cloud are often considered alternatives to SAP S/4HANA Cloud. Each offers distinct functionalities catering to various business needs and sizes.

  • Is SAP S/4HANA Cloud legit?

    Yes, SAP S/4HANA Cloud is a legitimate cloud-based ERP software. While some users have reported difficulties with implementation and cost, it's generally considered a reliable platform with strong features, especially for analytics and reporting. We recommend researching user reviews to fully understand the product.

  • How much does SAP S/4HANA Cloud cost?

    Unfortunately, we don't have specific pricing details for SAP S/4HANA Cloud. Contact SAP directly to get a personalized quote based on your needs.

  • Is SAP S/4HANA Cloud customer service good?

    While SAP S/4HANA Cloud offers valuable features, we've found that customer support is a recurring concern. Users mention slow response times and occasional difficulties getting the help they need. Some users have positive experiences, but others express frustration with the support process.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.