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FiberDial description
FiberDial provides cloud-based phone systems for businesses of all sizes. This means no physical hardware is required as the system is managed online. They offer a range of features including video conferencing, SMS, fax, and integrations with popular CRM platforms like HubSpot and Zoho. FiberDial prides themselves on their customer support and seamless transition process for new clients.
Who is FiberDial best for
FiberDial offers a cloud-based phone system ideal for small businesses. It provides features like video conferencing, SMS, and fax, plus CRM integrations with HubSpot and Zoho. FiberDial emphasizes excellent customer support and seamless onboarding.
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Best for small businesses.
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Suitable for various industries.
FiberDial features
| Supported FiberDial offers cloud VoIP calling with advanced call management features like call routing and personalized greetings. |
| Supported FiberDial centralizes internal and external communication with various tools on one platform. |
| Supported FiberDial offers unified communications, combining voice, video, messaging, and collaboration tools. |
FiberDial pricing
Users sentiment
See the FiberDial pricing page.
Virtual Office
Best for getting started
Business Line
Best for most users
Call Center
Best for large organizations
FiberDial alternatives
Dialpad Ai Contact CenterBetter fit for medium and large companies. Dialpad Ai Contact Center leverages AI for real-time insights and automation, unlike FiberDial. It has significant momentum and positive user reviews regarding AI features and integrations, although some users report AI inaccuracies and limited reporting. Dialpad Ai Contact Center has a negative pricing sentiment.Read more
TokyBetter for a wider range of industries and has more user reviews available. Growing faster than FiberDial. However, users report billing issues and dropped calls. A FiberDial alternative, Toky competitor.Read more
Zoom Contact CenterBetter fit for medium-sized businesses. Stronger customer service and ease of use. Zoom Contact Center reviews highlight its intuitive interface and helpful AI features, but note some needed improvements in texting and mobile app functionality. A FiberDial alternative and competitor.Read more
smrtphoneBetter for sales-focused businesses, especially real estate. A FiberDial alternative focusing on CRM integration, multi-line dialing, and sales performance tracking.Read more
VirtualPBXBetter for a wider range of industries including Healthcare, Finance, E-commerce, and more. VirtualPBX is a strong FiberDial competitor and alternative for businesses seeking established, well-reviewed cloud phone systems. Users love its ease of use and excellent customer service.Read more
Dialpad Ai VoiceBetter for larger organizations and a wider range of industries. Dialpad Ai Voice has AI powered features like call transcription and summaries. This FiberDial alternative is growing faster and offers more integrations. However, some users dislike inconsistent call quality.Read more
FiberDial FAQ
What is FiberDial and what does FiberDial do?
FiberDial is a cloud-based phone system for businesses, offering features like video conferencing, SMS, fax, and CRM integrations. It eliminates the need for physical hardware and focuses on providing excellent customer support and a smooth transition process.
How does FiberDial integrate with other tools?
FiberDial integrates with popular CRM platforms such as HubSpot and Zoho. This integration centralizes communication and streamlines workflows by combining voice, video, messaging, and collaboration tools. It's ideal for businesses seeking a unified communications platform.
What the main competitors of FiberDial?
FiberDial's main competitors include Dialpad (both Ai Contact Center and Ai Voice), Toky, Zoom Contact Center, smrtPhone, and VirtualPBX. These alternatives offer similar cloud-based phone system features, targeting businesses with various communication and collaboration needs.
Is FiberDial legit?
FiberDial appears to be a legitimate cloud-based phone system provider. They offer various features like video conferencing and CRM integrations, catering to businesses of all sizes. However, limited information is available regarding user reviews and pricing details to determine if FiberDial is safe and right for you. Consider exploring alternatives like Dialpad or Toky.
How much does FiberDial cost?
I couldn't find pricing details for FiberDial. For the most current pricing information, it's best to check their website directly.
Is FiberDial customer service good?
Customers praise FiberDial's exceptional customer service, highlighting the quick resolution of issues and smooth transition process. Users appreciate the easy-to-use app and efficient setup of features like text messaging. They haven't expressed any negative feedback regarding their support experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.