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EngageBay All-in-One Suite description
EngageBay is an all-in-one customer relationship management (CRM) software designed for growing businesses. It combines marketing automation, sales tools, and customer support features within a single platform. With EngageBay, you can manage contacts, run marketing campaigns, automate sales processes, and provide customer support. It aims to be a cost-effective solution for businesses looking to streamline their operations and improve customer engagement.
Who is EngageBay All-in-One Suite best for
EngageBay's all-in-one CRM is a user-friendly and cost-effective solution for growing businesses. Users praise its intuitive interface and responsive customer support. While some advanced features are lacking, its robust core CRM, email marketing, and sales automation tools make it a strong HubSpot competitor, especially for budget-conscious SMBs.
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Best for small to medium-sized businesses seeking an affordable, all-in-one CRM.
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Ideal for marketing/advertising, software/IT, and e-commerce businesses.
EngageBay All-in-One Suite features
| Supported EngageBay automates email marketing, social media management, and campaign management. |
| Supported EngageBay CRM supports contact management, activity tracking, and sales order organization. |
| Supported EngageBay allows automation of marketing and sales processes with event-triggered workflows and multiple communication channels. |
| Supported EngageBay offers integrated email marketing with targeted campaigns, personalized messaging, and automated sequences. |
| Supported EngageBay offers live chat to communicate with website visitors in real-time. |
| Supported EngageBay offers live chat and help desk ticketing for personalized support. |
| Supported EngageBay supports landing pages with drag-and-drop, templates, A/B testing, and analytics. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
EngageBay All-in-One Suite reviews
We've summarised 369 EngageBay All-in-One Suite reviews (EngageBay All-in-One Suite TrustPilot reviews and EngageBay All-in-One Suite G2 reviews) and summarised the main points below.
- User-friendly interface praised for being intuitive and easy to navigate
- Excellent and responsive customer support frequently commended
- Cost-effective pricing compared to competitors like HubSpot
- Robust email marketing features, including automation and sequences
- Comprehensive CRM features, including contact management, deals, and pipelines
- Limited integrations - lacks integration with MS Teams
- Mobile app has limited functionality and missing features
- Landing pages mobile version needs to be designed separately
- Some advanced features like in-depth analytics and customizable reporting are lacking
EngageBay All-in-One Suite pricing
The commentary is based on 78 reviews from EngageBay All-in-One Suite G2 reviews.
EngageBay offers a comprehensive suite of marketing, sales, and service features at a price point praised by users as excellent, affordable, and a great value, especially for small businesses seeking a Hubspot alternative. Many consider it a cost-effective solution with a powerful feature set.
Users sentiment
See the EngageBay All-in-One Suite pricing page.
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EngageBay All-in-One Suite has a free plan.
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EngageBay All-in-One Suite has a free trial.
Free
Includes 250 Contacts, Email Marketing, Autoresponders, Email Broadcast, Sequences, Lead Grabbers, Landing Pages, CRM, Helpdesk, and Live Chat.
Basic
Includes 500 Contacts, Email Templates, Web Pop-ups, Landing Page Builder, Lead Scoring, SMS Marketing, 3rd Party Integrations, Social Suite, and Tag Manager.
Growth
Includes 5000 Contacts, Marketing Automation, Push Notifications, Site Messages, Broadcast A/B Testing, Landing Page A/B Testing, Custom Domain, Call Records, Service Automation, Products, and Proposals.
Pro
Includes Unlimited Contacts, Marketing Automation, Web Analytics, Proposal Analytics, SSO, Role Management, Goals, Custom Reporting, Dedicated Account Manager, Uptime SLA, and Phone Support.
EngageBay All-in-One Suite alternatives
Captello Lead Capture SoftwareMore focused on events and lead capture for marketing professionals. Grows slower and has less integrations than EngageBay.Read more
GleantapBetter fit for medium to large businesses. Focuses on streamlining customer engagement processes across sales, marketing, and customer support. Offers multi-channel communication and data analytics. A Gleantap alternative or competitor for mid-sized companies.Read more
engagebay-all-in-one-suite vs ActiveCampaignHas broader industry applicability. Is growing slower. Lower ratings on Glassdoor. More integrations.Read more
OverloopMore focused on outbound sales automation and LinkedIn outreach. Lacks the marketing and support features.Read more
DatananasMore focused on sales automation for B2B. Primarily serves the French market. Has less momentum.Read more
LookerBetter for enterprise companies needing comprehensive data analysis and visualization. Stronger Google ecosystem integration. More established, with generally positive pricing sentiment. Looker is a Looker alternative and competitor.Read more
EngageBay All-in-One Suite FAQ
What is EngageBay All-in-One Suite and what does EngageBay All-in-One Suite do?
EngageBay All-in-One Suite is a CRM platform designed for growing businesses. It offers marketing automation, sales tools, and customer support features. Users praise its user-friendly interface, responsive customer support, and cost-effectiveness. Some users mention limited integrations and mobile app functionality as drawbacks.
How does EngageBay All-in-One Suite integrate with other tools?
EngageBay integrates with popular tools via Zapier and native integrations. These integrations enhance functionalities like email marketing, social media management, and webinar platforms, improving overall workflow efficiency. However, some users note limitations with certain integrations.
What the main competitors of EngageBay All-in-One Suite?
Top EngageBay alternatives include ActiveCampaign, HubSpot Marketing Hub, and Gleantap. These competitors offer similar features like marketing automation, CRM, and sales tools, catering to businesses seeking streamlined operations and enhanced customer engagement.
Is EngageBay All-in-One Suite legit?
EngageBay All-in-One Suite is a safe and legitimate CRM software. User reviews praise its ease of use, affordability, and excellent customer support. While it lacks some advanced features and integrations, it's a viable option for growing businesses seeking an all-in-one CRM solution.
How much does EngageBay All-in-One Suite cost?
EngageBay All-in-One Suite offers a free plan. Paid plans start at $12.74/month for Basic, $55.24/month for Growth, and $101.99/month for Pro. A free trial is also available for exploring the product's features.
Is EngageBay All-in-One Suite customer service good?
EngageBay's customer service is highly regarded. Users consistently praise the helpful, responsive, and knowledgeable support team. They appreciate the quick responses and effective problem-solving via various channels.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.