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Looker

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Ratings

G2
4.4/5
(1394)
Capterra
4.6/5
(225)
Glassdoor
3.5/5
(2)

Looker description

Looker, a Google Cloud product, is a business intelligence platform that helps you understand your company's data. It organizes your data so you can easily analyze it, create dashboards and reports to visualize the information, and then share these insights with colleagues. Looker aims to provide a user-friendly experience for exploring data without needing technical expertise.


Who is using Looker?


Who is Looker best for

Looker, a Google Cloud product, empowers data-driven businesses to easily analyze and visualize their data. Its user-friendly interface makes data insights accessible to non-technical users, fostering data democratization across the organization. Users appreciate Looker's seamless integration with Google products and real-time data monitoring. However, some have noted occasional bugs and performance issues with large datasets.

  • Best for small, medium, and enterprise businesses.

  • Ideal for various industries, including Healthcare, Finance, and E-commerce.


Looker features

Type in the name of the feature or in your own words tell us what you need
Supported

Looker supports interactive charts with filters, drill-downs, and tooltips.

Supported

Looker allows users to create interactive dashboards with features like drilling down and filtering data.

Supported

Looker offers robust visualizations, business intelligence tools, and custom reports.

Supported

Looker Studio allows sharing reports with other users via various methods, including link sharing and email.

Supported

Looker offers a robust API for seamless integration with various business applications, automating workflows and ensuring data consistency.

Supported

Looker offers advanced analytics features and a semantic layer, enabling effective data processing.

Supported

Looker supports extensive reporting and analytics to guide business decisions.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.09

Customer Service

Rather negative
-0.33

Ease of Use

Strongly positive
+0.73

Reliability and Performance

Neutral
-0.13

Ease of Implementation

Neutral
-0.1

Scalability

Rather negative
-0.48

Looker reviews

We've summarised 1577 Looker reviews (Looker GetApp reviews, Looker Software Advice reviews, Looker Capterra reviews and Looker G2 reviews) and summarised the main points below.

Pros of Looker
  • Seamless integration with Google products.
  • User-friendly interface, making it accessible for non-technical users.
  • Real-time data monitoring capabilities.
  • Powerful data visualization and reporting features.
Cons of Looker
  • Connecting to other social media platforms can be difficult.
  • Occasional bugs can disrupt the creation of charts.
  • Performance can lag when handling large datasets.
  • Third-party integrations, particularly for social media, need improvement.

Looker pricing

The commentary is based on 86 reviews from Looker Capterra reviews, Looker G2 reviews and Looker Software Advice reviews.

Looker's pricing is generally perceived as expensive, especially for smaller businesses. While some users find it cost-effective compared to similar business intelligence tools, others cite licensing fees and complex pricing models as significant drawbacks. Despite the cost, many appreciate Looker's free version for testing and its scalable pricing for larger organizations.

Users sentiment

Neutral
+0.09

See the Looker pricing page.


Looker alternatives

  • Logo of Mode
    Mode
    Better fit for collaborative data analysis among technical users. Has stronger momentum. A Looker alternative focused on SQL, Python, and R, ideal for medium to large businesses.
    Read more
  • Logo of ThoughtSpot
    ThoughtSpot
    Better fit for medium and large companies. More focused on Transportation & Logistics, Retail, Manufacturing, and Media & Entertainment. Known for intuitive search functionality and AI-powered insights. However, users report slower loading times and less visual customization. A Looker alternative and competitor.
    Read more
  • Logo of Lightdash
    Lightdash
    Better fit for data teams using dbt. Has growing momentum. A Looker competitor focused on simplified metric creation for non-technical users.
    Read more
  • Logo of Houseware
    Houseware
    Better fit for product analytics for product, marketing, and digital teams at B2B SaaS companies. Focuses on user behavior analysis and automated insights to improve user experience and drive business growth. Has faster growth momentum.
    Read more
  • Logo of Metabase
    Metabase
    Better fit for users seeking open-source options. Has more momentum. A strong Looker alternative for smaller businesses prioritizing ease of use and affordability.
    Read more
  • Logo of Google Cloud Datalab
    Google Cloud Datalab
    Better suited for data scientists comfortable with code and Jupyter notebooks. A strong Looker alternative for users heavily invested in the Google Cloud ecosystem. Primarily for technical users while Looker caters to a broader audience including non-technical users.
    Read more

Looker FAQ

  • What is Looker and what does Looker do?

    Looker, a Google Cloud product, is a business intelligence and data analytics platform. It allows users to explore, analyze, and visualize data, create interactive dashboards and reports, and share insights. Looker simplifies data exploration with a user-friendly interface accessible to both technical and non-technical users.

  • How does Looker integrate with other tools?

    Looker integrates seamlessly with other Google products and offers a robust API for connecting with various business applications. This allows for automated workflows, data consistency, and enhanced data analysis capabilities.

  • What the main competitors of Looker?

    Top Looker alternatives include ThoughtSpot, Mode, Lightdash, and Google Cloud Datalab. These platforms offer similar business intelligence and data visualization capabilities, catering to various business needs and technical expertise levels. Some competitors focus on AI-driven analytics, while others specialize in data team collaboration or seamless integration within the Google Cloud ecosystem.

  • Is Looker legit?

    Looker is a safe and legitimate business intelligence platform from Google Cloud. It offers robust data analysis, visualization, and reporting features, particularly beneficial for businesses already invested in the Google ecosystem. User reviews highlight its user-friendly interface and real-time data monitoring capabilities.

  • How much does Looker cost?

    Looker does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific product needs.

  • Is Looker customer service good?

    Looker's customer support receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, especially via chat, others have found their knowledge lacking for more complex issues. Some users also report slow support response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.