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ThoughtSpot

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Company health

Employee growth
3% decrease in the last year
Web traffic
28% decrease in the last quarter
Financing
October 2023 - $664M

Ratings

Glassdoor
3.5/5
(333)

ThoughtSpot description

ThoughtSpot is a business intelligence platform that makes it easier for non-technical users to get insights from company data. Using AI and search functionality, you can ask questions in plain English and quickly visualize results without needing IT support. It connects with your existing data sources and allows you to create reports and dashboards to track key metrics. ThoughtSpot aims to eliminate manual reporting processes and empower employees to make data-driven decisions.


What companies are using ThoughtSpot?

Comcast is using ThoughtSpot
Comcast
Afterpay is using ThoughtSpot
Afterpay
PNC is using ThoughtSpot
PNC
T-Mobile is using ThoughtSpot
T-Mobile
Capital One is using ThoughtSpot
Capital One
Coca-Cola HBC is using ThoughtSpot
Coca-Cola HBC
Zapier is used by Comcast, Afterpay, PNC, T-Mobile, Capital One, Coca-Cola HBC.

Who is ThoughtSpot best for

ThoughtSpot is a business intelligence platform that empowers non-technical users to analyze company data with ease. Its intuitive search functionality lets you ask questions in plain English and receive quick, visual results without needing IT support. While users praise its real-time data analysis and user-friendly interface, some find the loading times slow and customization options limited.

  • ThoughtSpot is a good fit for medium and large companies.

  • Top industries for ThoughtSpot include Retail, Manufacturing, and Software.


ThoughtSpot features

Type in the name of the feature or in your own words tell us what you need
Supported

ThoughtSpot allows creation of interactive charts and graphs. Users can apply filters, drill down into details, and leverage tooltips for deeper data exploration. The platform offers various customizable chart types and supports features like adding labels and adjusting colors.

Supported

ThoughtSpot allows the creation of interactive dashboards with features like drill-downs, filters, tooltips, and real-time data updates, enabling users to engage with data dynamically.

Supported

ThoughtSpot uses AI to identify and analyze data trends over time.

Supported

ThoughtSpot allows access to underlying data, but it might require permissions.

Supported

ThoughtSpot allows executing SQL queries directly and via its SQL-like language.

Supported

ThoughtSpot can connect to databases, cloud services and data warehouses.

Supported

ThoughtSpot enables viewing past queries and details in Analyst Studio.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Neutral
+0

Ease of Use

Rather positive
+0.67

Reliability and Performance

Neutral
+0.08

Ease of Implementation

Neutral
-0.2

Scalability

Rather positive
+0.33

ThoughtSpot reviews

We've summarised 299 ThoughtSpot reviews (ThoughtSpot G2 reviews) and summarised the main points below.

Pros of ThoughtSpot
  • Intuitive search functionality is highly praised
  • Real-time data analysis and insights are valuable
  • User-friendly interface makes it easy to explore data
  • AI-powered insights (SpotIQ) help discover hidden trends
Cons of ThoughtSpot
  • Slow loading times are a frequent complaint
  • Limited customization for visuals and dashboards
  • Occasional bugs and glitches disrupt the user experience
  • Data loading and setup can be time-consuming and complex

ThoughtSpot pricing

The commentary is based on 14 reviews from ThoughtSpot G2 reviews.

ThoughtSpot is a powerful business intelligence tool praised for its user-friendly interface and robust features, however some users find the pricing to be expensive compared to competitors, especially for small businesses with limited budgets.

Users sentiment

Strongly negative
-1

See the ThoughtSpot pricing page.

  • ThoughtSpot has a free plan.

  • ThoughtSpot has a free trial.

Essentials

1250 /month

For small companies to share AI-powered insights across teams. Includes up to 25 million rows of data, 5 permissions, natural language search, automated insights, in-app and community-based support, and row-level security.

Pro

Custom

For growing businesses to give everyone AI-powered insights on more data. Includes unlimited users, up to 500 million rows of data, 25 permissions, natural language search, automated insights, in-app and 24/7 support, and Pro level features.

Enterprise

Custom

For large enterprises to scale AI-powered analytics with enterprise-grade controls. Includes unlimited users, unlimited data, unlimited permissions, natural language search, automated insights, in-app and 24/7 support, and Enterprise level features.

Developer

Free

For individuals and small developer teams to create embed analytics apps quickly. Includes 5 users, up to 3 million rows of data, 2 permissions, 20 object limit, natural language search, in-app and Discord chat support, and access to APIs and dev tools.

Pro

Custom

Build or embed analytics for single-tenant, medium scale applications. Includes unlimited users, up to 5 billion rows of data, 500 permissions, natural language search, automated insights, in-app and 24/7 support, Pro level features, and access to APIs and dev tools.

Enterprise

Custom

Build or embed analytics for multi-tenant, large scale applications. Includes flexible pricing models, unlimited data, unlimited permissions, natural language search, automated insights, in-app and 24/7 support, Enterprise level features, and access to APIs and dev tools.

Studio

Free

The basics for individual analysts. Includes 3 users, SQL, Python, & R support, 10 MB/query limit, and private database connections.

Pro

Custom

Collaboration for data-driven teams. Includes all features in Mode Studio, 250 GB/month, 5 GB/query, schedules, permissioning, email & Slack sharing, API access, and standard support.

Enterprise

Custom

Security and control for large organizations. Includes all features in Mode Business, custom data compute, visualization of tens of millions of rows, advanced identity management, advanced SSO, admin-level API access, and premium support.


ThoughtSpot alternatives

  • Logo of Domo
    Domo
    Better fit for companies across various industries. Has a slightly higher user rating. More data connectors, but some require manual configuration. Slower dataset runtimes with larger datasets.
    Read more
  • Logo of Looker
    Looker
    Better for users heavily invested in the Google ecosystem. Looker has better ratings and more positive user reviews. It offers more pre-built integrations and stronger API coverage for custom development. Looker also has better documented ease of use, but poorer scalability.
    Read more
  • Logo of Tableau
    thoughtspot vs Tableau
    Better suited for users who prioritize drag-and-drop interface and a wider range of visualization options. Has broader industry coverage and more established market presence. Also has larger community support.
    Read more
  • Logo of Qlik Sense
    Qlik Sense
    Better for healthcare, consumer goods, education, real estate & construction, government, energy & utilities, and professional services. Has more momentum based on employee growth. Higher rated by users. A ThoughtSpot competitor and alternative with stronger associative data indexing and intelligent action features.
    Read more
  • Logo of MicroStrategy
    MicroStrategy
    Better fit for Healthcare, Pharma, and Retail. Has broader industry applicability as a ThoughtSpot competitor.
    Read more
  • Logo of DataSquirrel AI
    DataSquirrel AI
    Better suited for small to medium businesses. Automates data cleaning and analysis. A ThoughtSpot competitor and alternative for non-technical users.
    Read more

ThoughtSpot FAQ

  • What is ThoughtSpot and what does ThoughtSpot do?

    ThoughtSpot is a business intelligence platform that uses AI and search to make data analysis accessible to everyone. Users can ask questions in natural language, explore interactive dashboards, and uncover insights without technical skills.

  • How does ThoughtSpot integrate with other tools?

    ThoughtSpot offers various data source connectors for seamless integration with databases, cloud services, and data warehouses. It supports SQL queries directly and through its intuitive SQL-like language.

  • What the main competitors of ThoughtSpot?

    ThoughtSpot competes with other business intelligence platforms such as Tableau, Looker, and Domo. These platforms offer similar features, including data visualization, dashboarding, and reporting tools, catering to businesses seeking to make data-driven decisions.

  • Is ThoughtSpot legit?

    ThoughtSpot is a legitimate business intelligence platform used by many companies. It's known for its user-friendly interface and AI-powered insights. However, potential users should be aware of user feedback regarding slow loading times and occasional bugs.

  • How much does ThoughtSpot cost?

    ThoughtSpot's pricing is not publicly available. They offer Essentials plan starting at $1250 per month and free Developer and Studio plans. To get a custom quote for Pro and Enterprise plans, you need to contact their sales team.

  • Is ThoughtSpot customer service good?

    Customer reviews on ThoughtSpot's customer service are mixed. Some users mention helpful and responsive support teams, while others express frustration with limited support options and difficulty finding solutions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.