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eKomi description
eKomi is a review management software that helps businesses collect and manage customer reviews. It focuses on providing verified and authentic reviews, which can be integrated with Google products and social media. eKomi offers tools to display reviews on websites, manage negative feedback, and improve search engine optimization through user-generated content. Its goal is to build trust and transparency, increase conversion rates, and drive sales through positive customer experiences.
Who is eKomi best for
eKomi is a review management solution designed for businesses of all sizes. It helps collect, manage, and display customer reviews to build trust and boost sales. Key features include review collection, display, moderation, reporting, and analytics. eKomi integrates with Google products and social media platforms.
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Best for small to large businesses (1-1000+ employees) seeking to leverage customer reviews.
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Ideal for e-commerce and marketing/advertising companies.
eKomi features
| Supported eKomi offers customizable widgets and tools to display reviews on websites. |
| Supported eKomi offers automated email requests for collecting customer reviews. |
| Supported eKomi offers reporting and analytics tools, including AI-driven analysis and data export. |
| Supported eKomi offers review moderation with Customer Feedback Managers and private moderation dialogues. |
eKomi pricing
The commentary is based on 4 reviews from eKomi G2 reviews.
eKomi's pricing is considered expensive by some users, while others find it affordable, especially for features like pulse surveys and real-time analytics. However, some have experienced billing and contract issues, raising concerns about transparency and customer service.
See the eKomi pricing page.
eKomi alternatives
BazaarvoiceBetter for retail, ecommerce, CPG, manufacturing, and automotive industries. Has more momentum. A strong eKomi alternative for enterprise businesses needing review syndication.Read more
TrustMate.ioBetter for businesses focused on global reach thanks to its multilingual support. Has more momentum currently.Read more
AfluencerBetter for influencer marketing campaigns on Instagram, TikTok, and YouTube. Free to use with premium options for enhanced features.Read more
impact.comBetter for managing all types of marketing partnerships, not just reviews. Focuses on streamlining partnership programs and automating tasks. More suitable for finance, ecommerce, retail, consumer goods, manufacturing, education, media & entertainment, software, automotive, and marketing industries. impact.com has positive user reviews regarding its interface and features, but some report issues with tracking accuracy and customer support. It also has a negative pricing sentiment.Read more
PartnerStackBetter for B2B SaaS companies seeking to scale partner programs. Has a wider industry application, including Healthcare, Finance, and IT. Growing faster than eKomi.Read more
Grade.usBetter for marketing and advertising. Has positive user reviews regarding customer support, ease of use, and review generation. More established, with significantly more website traffic and employee growth. However, some users dislike the pricing and find certain features non-intuitive. A strong eKomi alternative.Read more
eKomi FAQ
What is eKomi and what does eKomi do?
eKomi is a review management software that helps businesses collect, manage, and display customer reviews. It offers tools for review collection, display, moderation, reporting, and analytics. eKomi focuses on verified reviews to build trust, increase conversions, and drive sales through positive customer experiences.
How does eKomi integrate with other tools?
eKomi integrates with Google products and social media platforms. It offers tools to display reviews on websites and manage feedback, improving SEO through user-generated content. They offer a free strategy consultation.
What the main competitors of eKomi?
eKomi's main competitors include Bazaarvoice, TrustMate.io, and Grade.us. These platforms offer similar review management features, focusing on collecting, managing, and displaying customer feedback to enhance online reputation and drive sales. Bazaarvoice focuses on syndication across retail platforms, while TrustMate.io emphasizes automated collection and multi-language support. Grade.us caters to businesses of all sizes, managing reviews and offering marketing features.
Is eKomi legit?
Yes, eKomi is a legitimate review management software. It helps businesses collect and manage authentic customer reviews, improving online visibility and SEO with user-generated content. eKomi offers tools to display reviews, manage feedback, and boost conversions.
How much does eKomi cost?
eKomi does not publicly disclose product pricing. A free consultation is offered to discuss product features and pricing tailored to specific business needs. Contact eKomi for a personalized quote.
Is eKomi customer service good?
eKomi's customer service receives mixed reviews. While some users praise the support, others express extreme dissatisfaction, citing unresponsiveness and unhelpful behavior regarding billing and technical issues. Consider these varying experiences when evaluating eKomi.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.