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Company health
Ratings
Grade.us description
Grade.us is a review management platform designed for businesses of all sizes. It helps you gather customer reviews on popular platforms and provides tools to manage and respond to them. You can monitor your online reputation across various websites, address negative feedback, and promote positive reviews on your website and social media. Grade.us also offers marketing features to attract new customers through positive reviews.
Who is Grade.us best for
Grade.us is a review management platform ideal for SMBs looking to enhance their online reputation. Users praise its ease of use and effective review funnel, while some find the pricing model unclear and desire more customization options. The platform excels at gathering positive reviews and offers valuable marketing materials for agencies.
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Best fit for small to medium-sized businesses (SMBs) seeking improved online review management.
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Well-suited for marketing & advertising, retail, and e-commerce businesses.
Grade.us features
| Supported Grade.us offers reporting dashboards with insights into review trends and customer sentiment. |
| Supported Grade.us allows direct responses to Google and Facebook reviews. |
| Supported Grade.us provides analytical insights into customer reviews, including sentiment and source analysis. |
| Supported Grade.us automates review requests through email and SMS campaigns, simplifying the process with a review funnel. |
| Supported Grade.us supports sentiment analysis for reviews. |
| Supported Grade.us offers pre-written response templates for positive and negative reviews. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Grade.us reviews
We've summarised 368 Grade.us reviews (Grade.us Software Advice reviews, Grade.us GetApp reviews, Grade.us Capterra reviews and Grade.us G2 reviews) and summarised the main points below.
- Excellent customer support, very responsive and helpful.
- Easy to set up and use, especially for new clients.
- The review funnel effectively gathers positive reviews.
- The software offers a good variety of review request features like email and SMS.
- Provides helpful marketing materials for agencies.
- Difficult to understand pricing model.
- Recent price increase made the service too expensive.
- Some features are not intuitive and require more documentation or training.
- The mobile app is lacking or non-existent.
- Limited customization options for branding and visual elements.
Grade.us pricing
The commentary is based on 20 reviews from Grade.us Capterra reviews and Grade.us G2 reviews.
Grade.us is generally considered affordable and offers good value, especially for small businesses and agencies. Some users mention a recent price increase, while others find it expensive at the lowest tier. However, many reviewers feel the price is justified for the features and excellent customer support.
Users sentiment
Grade.us alternatives
ReviewTrackersBetter for multi-location businesses, especially in hospitality and retail. Has broader industry applicability. Website traffic is growing faster.Read more
ReputationBetter for healthcare, retail, or automotive businesses. Has a broader industry focus as a Grade.us alternative. Growing faster than Grade.us. Provides a consolidated reputation score. Keep in mind, users mention slow loading times and limited mobile app functionality as downsides of this Grade.us competitor. Pricing sentiment is negative.Read more
GMBapi.comBetter fit for enterprise businesses with multiple locations. More focused on Google Business Profile optimization and local SEO. GMBapi.com is growing faster and offers strong value and pricing transparency.Read more
Score My ReviewsBetter for small to medium businesses. More affordable. Lacks review analytics, reporting dashboards, and response templates.Read more
UberallBetter for enterprise companies and multi-location businesses, especially in healthcare, finance, retail, and other related industries. Has grown website traffic faster, and offers local SEO tools and listing management across many directories. However, ease of use and pricing transparency are potential concerns.Read more
Grade.us FAQ
What is Grade.us and what does Grade.us do?
Grade.us is a review management platform that helps businesses collect, monitor, and respond to online reviews. It offers features such as review generation, sentiment analysis, reporting dashboards, and marketing tools to improve online reputation and attract new customers. It's known for excellent customer support and an effective review funnel.
How does Grade.us integrate with other tools?
Grade.us integrates with popular review platforms like Google and Facebook, enabling direct review responses. It also supports email and SMS integrations for automated review requests. Further integration details are limited.
What the main competitors of Grade.us?
Top alternatives to Grade.us include ReviewTrackers, Ratesight, Reputation, and Score My Reviews. These platforms offer similar review management features, including review collection, monitoring, response management, and reputation tracking. Consider these alternatives if you're exploring options in the review management space.
Is Grade.us legit?
Yes, Grade.us is a legitimate review management platform. It's known for its ease of use and effective review generation tools. However, some users find the pricing model complex and recent price increases a concern. G2 and Capterra ratings are very positive (4.6/5 and 4.77/5, respectively).
How much does Grade.us cost?
Grade.us pricing is not publicly available. Contact Grade.us directly to obtain pricing information for their product and determine if it is worth the investment for your business.
Is Grade.us customer service good?
Grade.us receives positive feedback for its helpful and responsive customer service team. Users appreciate the quick responses and assistance with setup and troubleshooting. However, some have experienced difficulties with specific inquiries or desired 24/7 support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.