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ReviewTrackers description
ReviewTrackers helps businesses like yours listen to and manage online reviews from across the web. It offers tools to understand customer feedback, track online reputation, and improve local search engine rankings. ReviewTrackers focuses on providing businesses with insights from reviews to improve customer experience and attract new customers. Their platform helps manage business listings across different websites, ensuring customers can find accurate information about your business.
Who is ReviewTrackers best for
ReviewTrackers is a reputation management platform ideal for multi-location businesses. Users love its centralized platform, real-time review monitoring, and excellent customer support. However, some users find the tool difficult to explain to team members and dislike the limited review sources. If your business needs a centralized platform to manage reviews and improve local SEO, ReviewTrackers could be a good fit.
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Best fit for multi-location businesses, particularly in retail and hospitality.
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Ideal for businesses in various sectors, including retail, hospitality, consumer goods, and healthcare.
ReviewTrackers features
| Supported ReviewTrackers provides analytical insights into customer reviews using NLP and AI. |
| Supported ReviewTrackers supports managing multiple locations. |
| Supported ReviewTrackers monitors online reviews from over 100 platforms like Google, Facebook, and TripAdvisor. |
| Supported ReviewTrackers allows managing business listings from one platform. |
| Supported ReviewTrackers offers reporting and analytics features, including customer experience analytics and competitor analysis. |
| Supported ReviewTrackers supports online reputation management by monitoring reviews, responding to feedback, and analyzing sentiment. |
| Supported ReviewTrackers supports local citation management by ensuring listing accuracy and consistency. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
ReviewTrackers reviews
We've summarised 161 ReviewTrackers reviews (ReviewTrackers G2 reviews) and summarised the main points below.
- Centralized platform for managing multi-location reviews.
- Customizable review solicitations.
- Easy setup and use for multi-location management.
- Real-time review monitoring and response.
- Excellent customer support, especially from reps like Anna H. and Heather P.
- Difficult to explain the tool to team members wanting a high-level view or those not intended as users.
- Click-through rate struggles and emails landing in spam folders.
- Erratic notifications and limited review sources.
- Lack of in-platform Yelp and TripAdvisor response options.
- Arbitrary location scoring system.
ReviewTrackers pricing
The commentary is based on 8 reviews from ReviewTrackers G2 reviews.
ReviewTrackers is considered a cost-effective solution with a good price point for its features, especially for reputation management and review tracking across multiple locations. Some users mention the pricing being "right" and appreciate the value provided for the cost. While one user wished for lower pricing, most find it affordable and efficient.
See the ReviewTrackers pricing page.
ReviewTrackers alternatives
reviewtrackers vs OggvoBetter fit for real estate businesses. More affordable pricing. Oggvo has received more positive feedback regarding customer support. Oggvo is growing slower than ReviewTrackers.Read more
Grab Your ReviewsBetter for agencies and businesses with high customer interaction volumes. Caters to a wider range of industries including Transportation & Logistics, Media & Entertainment, Software, IT & Telecommunications, and Professional Services. Offers SMS and Yelp integration.Read more
ReputationBetter for businesses focused on customer experience across various sectors, especially automotive, finance, healthcare, hospitality, property management, retail, and senior care. Provides a comprehensive reputation score and reporting dashboards with review trends and sentiment analysis.Read more
LocaloBetter for smaller businesses and freelancers focused on local SEO. Provides AI-powered personalized tasks and insights for Google Business Profile optimization. Easier to use with excellent customer support, but has limited keyword tracking. A ReviewTrackers competitor and alternative.Read more
Direction LocalBetter for healthcare and retail businesses. Has specialized plans for healthcare and tourism. Caters to a wider range of industries, including transportation, media, and professional services. Is growing faster.Read more
ReviewTrackers FAQ
What is ReviewTrackers and what does ReviewTrackers do?
ReviewTrackers is a reputation management platform that helps businesses monitor, analyze, and respond to online reviews from over 100 sites. It offers tools for multi-location management, local SEO, and customer experience analytics, enabling businesses to improve their online presence and attract more customers.
How does ReviewTrackers integrate with other tools?
ReviewTrackers integrates with other tools via its open API. While specific integrations aren't detailed, the open API allows for custom connections to be built, facilitating data sharing and workflow automation with other platforms. This flexibility enables businesses to tailor integrations to their specific needs.
What the main competitors of ReviewTrackers?
ReviewTrackers' main competitors include Reputation, Connectivity, SOCi, Birdeye, and Feefo. These platforms offer similar features for online reputation management, review monitoring, and business listing management. GMBapi.com is another alternative, focusing specifically on Google Business Profile management.
Is ReviewTrackers legit?
Yes, ReviewTrackers is a legitimate platform. It's well-regarded for its review monitoring and multi-location management capabilities, earning a 4.6/5 on G2. Users praise its centralized platform and real-time monitoring. It helps businesses manage their online reputation and improve local SEO.
How much does ReviewTrackers cost?
ReviewTrackers does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and determine if ReviewTrackers is worth the investment.
Is ReviewTrackers customer service good?
ReviewTrackers' customer service receives overwhelmingly positive feedback. Users consistently praise the responsiveness and helpfulness of the support team, with several reviewers mentioning specific representatives by name. This suggests a personalized and dedicated approach to customer support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.