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TrustMate.io

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Last updated on

Company health

Employee growth
10% increase in the last year
Web traffic
7% increase in the last quarter
Financing
September 2020 - $1M

Ratings

G2
5.0/5
(12)
TrustPilot
2.5/5
(5)

TrustMate.io description

TrustMate.io is a review management software designed to help businesses enhance their online reputation. It automates the process of collecting customer reviews, including text and photo reviews, while providing helpful writing prompts to encourage detailed feedback. This can improve a company's search engine ranking and attract new customers. TrustMate.io supports multiple languages, making it suitable for businesses targeting a global audience.


Who is TrustMate.io best for

TrustMate.io is a review management software that helps small businesses, primarily e-commerce companies, collect and manage customer reviews. It automates the process of gathering text and photo reviews, offers customizable widgets for displaying them, and provides tools to improve SEO. TrustMate.io also supports multiple languages.

  • Best for small businesses.

  • Ideal for e-commerce businesses.


TrustMate.io features

Type in the name of the feature or in your own words tell us what you need
Supported

TrustMate offers customizable widgets to display reviews on websites.

Supported

TrustMate automates review collection via customizable email requests.

Supported

TrustMate offers reporting and analytics tools for analyzing review data.

Supported

TrustMate helps optimize website content for search engines with keyword-rich reviews.


TrustMate.io alternatives

  • Logo of Sprinklr Insights
    Sprinklr Insights
    Better fit for enterprise businesses. Gathers data from wider range of sources beyond reviews. Provides competitive analysis. Sprinklr Insights is growing faster than TrustMate.io. However, users report a steep learning curve and occasional data accuracy issues.
    Read more
  • Logo of eKomi
    eKomi
    Better fit for medium-sized businesses. Has slightly more website traffic momentum. A TrustMate competitor and alternative.
    Read more
  • Logo of Bazaarvoice
    Bazaarvoice
    Better fit for larger companies and diverse industries, especially retail. Offers review syndication and social content integration. More established, but with higher pricing and some users report a clunky interface. A strong TrustMate.io competitor.
    Read more
  • Logo of Afluencer
    Afluencer
    Better for finding social media influencers for marketing campaigns. More suitable for small businesses and the retail, media, and software industries. Free to use.
    Read more
  • Logo of impact.com
    impact.com
    Better fit for larger businesses and diverse industries, especially e-commerce, retail, and finance. Provides more comprehensive partnership management features beyond review collection. Users praise the user-friendly interface and in-depth data analysis but point out issues with inaccurate tracking and customer support responsiveness as a TrustMate competitor. Pricing sentiment is negative.
    Read more
  • Logo of Propel
    Propel
    Better fit for small businesses. Has a higher website traffic growth. Supports video and audio reviews.
    Read more

TrustMate.io FAQ

  • What is TrustMate.io and what does TrustMate.io do?

    TrustMate.io is a review management software that automates the collection of customer reviews, including text and photo reviews, to boost online reputation and SEO. It offers customizable widgets, supports multiple languages, and provides writing prompts to encourage detailed feedback.

  • How does TrustMate.io integrate with other tools?

    TrustMate.io integrates with tools through its API. It offers customizable widgets for displaying reviews on websites and facilitates SEO optimization with keyword-rich reviews. More details on specific integrations are not readily available.

  • What the main competitors of TrustMate.io?

    Top alternatives to TrustMate.io include eKomi, Bazaarvoice, and Propel. These competitors offer similar review management features, including review collection, display, and analytics. Sprinklr Insights focuses on broader market analysis, while Afluencer and impact.com specialize in influencer marketing and partnerships.

  • Is TrustMate.io legit?

    TrustMate.io is a legitimate review management software specializing in automating review collection and display. It helps businesses improve their online presence and attract customers, especially beneficial for e-commerce.

  • How much does TrustMate.io cost?

    TrustMate.io does not publicly disclose its pricing information. Contact their sales team to determine if TrustMate.io product pricing is worth it for your business needs.

  • Is TrustMate.io customer service good?

    Customers praise TrustMate.io's responsive support team, highlighting quick assistance via chat. Users appreciate the seamless CMS integration and customizable widgets. While the interface can be initially challenging, the helpful support mitigates this issue.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.