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EasyPost description
EasyPost is a shipping software solution that helps businesses streamline their shipping processes. It offers a simple API that connects to over 100 carriers worldwide, allowing businesses to compare rates, print labels, track packages, verify addresses, and buy insurance. This saves businesses time and money by automating tasks and providing access to discounted shipping rates. EasyPost is designed for businesses of all sizes and is used by major companies like eBay and Walmart.
Who is EasyPost best for
EasyPost simplifies shipping for businesses of all sizes, particularly those with high shipping volumes. Its API connects to 100+ carriers, enabling rate comparisons, label printing, tracking, and address verification. Users praise the easy-to-use API and carrier integrations, while some note difficulties with partner software integration and insurance claims.
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Best for small to enterprise-level businesses needing streamlined shipping.
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Ideal for e-commerce, retail, consumer goods, manufacturing, media, software, IT, telecom, and agriculture.
EasyPost features
| Supported EasyPost supports comparing shipping rates from different carriers via its multi-carrier integration and APIs. |
| Supported EasyPost supports generating shipping labels for various carriers like USPS, FedEx, UPS, and many others. |
| Supported EasyPost supports multiple carriers through a single integration, allowing businesses to compare rates and services. |
| Supported EasyPost supports shipment tracking across various carriers through its Tracking API. |
| Supported EasyPost offers address verification and correction via its Address Verification API. |
| Supported EasyPost offers real-time shipping rates from various carriers through its Rates API. |
| Supported EasyPost supports shipping KPI reporting, including costs and delivery speed insights. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
EasyPost reviews
We've summarised 145 EasyPost reviews (EasyPost TrustPilot reviews, EasyPost Capterra reviews and EasyPost G2 reviews) and summarised the main points below.
- Easy-to-use API and good documentation.
- Wide range of carrier integrations.
- Competitive shipping rates and discounts.
- Automated label generation and tracking.
- Helpful account managers.
- Difficult to integrate all carriers with partner software.
- Insurance claims are painful, slow, and convoluted.
- High convenience fee for credit card payments.
- Billing issues with double-charging bank accounts and credit cards.
- Customer support can be slow and unhelpful.
EasyPost pricing
The commentary is based on 32 reviews from EasyPost G2 reviews and EasyPost TrustPilot reviews.
EasyPost's pricing is generally considered competitive, offering good value, especially for small businesses needing cloud-based shipping. Some users mention better deals from competitors, while others appreciate the lack of subscription fees and cost savings through rate shopping. However, some have encountered issues with credit card convenience fees and complex billing practices.
Users sentiment
See the EasyPost pricing page.
EasyPost alternatives
ShipStationBetter suited for businesses with diverse industry needs, including finance, education, and public sector. Has broader industry application.Read more
ShippoHas broader carrier compatibility. Integrates with fewer platforms. Growing faster in terms of web traffic but slower employee growth. Higher rated by users.Read more
DesktopShipperBetter rated by users. Offers downloadable software, unlike EasyPost's API-only approach. Easier to use.Read more
QuickBooks OnlineBetter for financial reporting and accounting. A QuickBooks Online alternative for shipping management.Read more
Cin7 OmniBetter for managing complex inventory and sales across multiple channels for mid-sized to enterprise-level businesses. Built-in EDI integration simplifies transactions with large retailers. Has more momentum in website traffic growth.Read more
EasyPost FAQ
What is EasyPost and what does EasyPost do?
EasyPost is a shipping API that connects businesses to over 100 carriers worldwide. It simplifies shipping by automating tasks like comparing rates, printing labels, tracking packages, verifying addresses, and insuring shipments, saving businesses time and money.
How does EasyPost integrate with other tools?
EasyPost integrates with various e-commerce platforms, marketplaces, and other business tools through its API. This includes popular platforms like Shopify, Amazon, eBay, and others, enabling streamlined workflows for shipping, tracking, and order management. It also supports direct carrier integrations with over 100 carriers.
What the main competitors of EasyPost?
EasyPost's main competitors include ShipStation, Shippo, and ShippingEasy. These alternatives offer similar features such as multi-carrier integration, discounted shipping rates, and streamlined shipping processes for e-commerce businesses.
Is EasyPost legit?
Yes, EasyPost is a legitimate shipping software solution used by major companies like eBay and Walmart. It offers a wide range of carrier integrations, competitive shipping rates, and an easy-to-use API. However, some users have reported difficulties with carrier integration, insurance claims, and customer support.
How much does EasyPost cost?
EasyPost pricing is not publicly available. Contact EasyPost directly for pricing details or to request a quote based on your specific shipping needs.
Is EasyPost customer service good?
EasyPost's customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of support agents, particularly via email, others have experienced slow response times and unhelpful resolutions, especially with billing and insurance claims. Some users also desire more support channels like chat.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.