Last updated on
Company health
Ratings
DriveCentric description
DriveCentric is a customer relationship management (CRM) software designed specifically for car dealerships. It uses artificial intelligence to automate tasks like marketing and communications with potential car buyers. This helps dealerships manage their sales process more efficiently, nurture leads, and improve customer engagement through personalized interactions. DriveCentric integrates with other dealership systems and is compatible with most car manufacturers.
Who is DriveCentric best for
DriveCentric is an AI-powered CRM designed to help car dealerships automate sales and marketing. It streamlines lead management, customer interactions, and communications. This CRM integrates with existing dealership systems and is compatible with most manufacturers.
-
Best fit for medium-sized car dealerships.
-
Specifically designed for car dealerships.
DriveCentric features
| Supported DriveCentric supports lead tracking and customer interaction management within its CRM. |
| Supported DriveCentric supports sending and receiving SMS messages within its CRM. |
| Supported DriveCentric offers real-time reporting, data warehouse, Genius Dashboard, and drillable reports for tracking key metrics. |
DriveCentric alternatives
VinSolutions Connect CRMHas slower momentum. Users report issues with slow performance, complex search functionality, confusing interface, and clunky mobile app.Read more
Dabadu XRMHas broader functionality including lender integrations, credit application processing, and inventory management. It is growing faster and integrates more features into a single platform. Dabadu XRM is a DriveCentric competitor and alternative.Read more
Dealertrack DMSKnown for its user-friendly interface and broad integrations. Lacks AI-powered tools for sales and marketing automation.Read more
EleadHas broader CRM functionality beyond AI-powered tools. Boasts strong reporting features. Some users find the interface complex and report issues with document preparation and software updates. DriveCentric alternative. Elead competitor.Read more
DriveCentric FAQ
What is DriveCentric and what does DriveCentric do?
DriveCentric is a CRM designed for car dealerships. It leverages AI to automate marketing and customer communications, enabling efficient sales process management, lead nurturing, and personalized customer engagement. It integrates with other dealership systems and supports most car manufacturers.
How does DriveCentric integrate with other tools?
DriveCentric integrates with other dealership systems, ensuring data flows smoothly between platforms. It's also compatible with most car manufacturers, broadening its applicability and utility within the automotive industry. This streamlines operations and centralizes information.
What the main competitors of DriveCentric?
DriveCentric's main competitors include Dabadu XRM, VinSolutions Connect CRM, AutoRaptor CRM, Elead, Epicor Vision, and Infinity DMS. These platforms offer similar CRM and dealership management functionalities.
Is DriveCentric legit?
DriveCentric appears legitimate. It receives positive ratings on G2 and Glassdoor, and caters specifically to car dealerships with AI-driven sales and marketing automation. However, limited user reviews suggest further research before committing.
How much does DriveCentric cost?
I couldn't find pricing information for DriveCentric. For the most current pricing details, it's best to check their website or contact their sales team. This will help determine if DriveCentric is worth the investment for your needs.
Is DriveCentric customer service good?
DriveCentric's customer support is highly praised in reviews. Users describe the support team as friendly, quick to help, and a key factor in their positive experience with the software. The easy-to-use interface also contributes to user satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.