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Dabadu XRM description
Dabadu XRM is a software platform designed specifically for car dealerships in the USA. It aims to replace multiple industry-standard applications by combining lead management, customer communication, lender integrations, credit application processing, and inventory management into a single platform. Dabadu emphasizes AI-driven marketing tools and real-time data insights to help dealerships streamline operations and boost sales. It promises to improve efficiency and customer engagement through features like automated document generation, integrated communication channels, and a user-friendly interface for managing the entire sales process.
Who is Dabadu XRM best for
Dabadu XRM is a comprehensive platform designed for US car dealerships to manage leads, customer communications, and inventory. Users praise its unified platform and user-friendly interface. However, some have reported occasional loading issues and limited mobile app functionality. Ideal for dealerships seeking to consolidate multiple software solutions into one.
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Best fit for small to medium-sized car dealerships.
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Specifically designed for car dealerships in the USA.
Dabadu XRM features
| Supported Dabadu XRM supports basic lead management tools. |
| Supported Dabadu XRM supports lead tracking and customer interaction management. |
| Supported Dabadu XRM supports managing credit application forms, including lender interactions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Dabadu XRM reviews
We've summarised 105 Dabadu XRM reviews (Dabadu XRM G2 reviews) and summarised the main points below.
- Unified platform for lead management, customer communication, and inventory tracking.
- User-friendly interface praised for ease of navigation and information access.
- Real-time data syncing between web and mobile app for appointments and communications.
- Robust notification system for reminders and follow-ups.
- Helpful and responsive customer support team.
- Occasional loading issues and delays reported on both web and mobile platforms.
- Limited mobile app functionality; some features are web-only.
- Automatic appointment confirmation templates are not editable.
- Ghost notifications on the mobile app.
- Occasional freezing issues with the mobile app, requiring cache/cookie clearing.
Dabadu XRM alternatives
dabadu-xrm vs abcoa Deal PackBetter for finance and insurance companies. Pricier with a complex interface but highly-rated customer support. A Dabadu XRM competitor focused on used car dealerships.Read more
Selly AutomotiveBetter for smaller dealerships. More focused on in-house financing for used car dealerships. Has a more affordable price point.Read more
Carsforsale.comBetter for online car listings and reaching a wider audience. Carsforsale.com has slower momentum.Read more
Dealertrack DMSBetter for small businesses. Higher rated by users. Easier to use, but has limited mobile functionality and an outdated interface.Read more
ZopDealerBetter for small businesses. Offers website creation and hosting. Higher rated on Capterra. Users highlight excellent customer support and effective marketing tools as key benefits. ZopDealer is a Dabadu XRM competitor and alternative.Read more
VinSolutions Connect CRMHas more robust reporting features. Offers AI-driven insights for identifying high-probability buyers. Dabadu XRM alternative. VinSolutions Connect CRM competitor.Read more
Dabadu XRM FAQ
What is Dabadu XRM and what does Dabadu XRM do?
Dabadu XRM is a software platform for US car dealerships, consolidating lead management, customer communication, financing, and inventory tools. It features AI-driven marketing and real-time data insights to streamline operations and boost sales, offering a user-friendly interface and automated document generation.
How does Dabadu XRM integrate with other tools?
Dabadu XRM integrates with lenders for credit application processing. It also combines lead management, customer communication, and inventory management tools into a single platform, suggesting some internal integrations. Information on integration with third-party tools is limited.
What the main competitors of Dabadu XRM?
Top Dabadu XRM competitors include VinSolutions Connect CRM, DealerCenter, and AutoRaptor CRM. These alternatives offer similar features like CRM, inventory management, and lead generation tools for car dealerships seeking streamlined operations and sales growth.
Is Dabadu XRM legit?
Dabadu XRM appears legitimate, boasting positive G2 reviews and a user-friendly interface. However, some users report occasional performance issues with the software and mobile app. Consider these factors when assessing if Dabadu XRM is safe and right for your dealership.
How much does Dabadu XRM cost?
I couldn't find pricing details for Dabadu XRM. For the most current pricing information, it's best to visit their website or contact Dabadu directly.
Is Dabadu XRM customer service good?
Dabadu XRM's customer service is highly praised. Users highlight the support team's responsiveness and helpfulness in resolving issues quickly. The readily available assistance contributes to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.