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DealerCenter description
DealerCenter is a popular all-in-one dealer management system (DMS) designed for independent used car dealerships. It offers a suite of cloud-based tools accessible through a website and mobile app, including inventory management, customer relationship management (CRM), and buy here pay here (BHPH) functionalities. DealerCenter streamlines dealership operations by centralizing tasks like inventory tracking, sales, financing, and customer interactions. It's known for competitive pricing and a user-friendly interface.
Who is DealerCenter best for
DealerCenter is a user-friendly, all-in-one DMS for independent used car dealerships. It offers cloud-based inventory management, CRM, and BHPH tools accessible via web and mobile app. Users praise its ease of use and excellent customer service but note occasional bugs and high add-on costs.
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Best for small dealerships, suitable for medium and enterprise dealerships.
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Ideal for automotive dealerships.
DealerCenter features
Supported DealerCenter supports updating inventory status such as sold or pending. |
Supported DealerCenter supports managing credit application forms, including lender integrations. |
Supported DealerCenter stores customer names, phone numbers, and email addresses within its CRM. |
Supported DealerCenter allows generating reports on inventory levels, movement, and valuations. |
Supported DealerCenter supports sales tracking and sales funnel management with its CRM and reporting features. |
Supported DealerCenter supports sending marketing emails using customizable templates and campaign management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
DealerCenter reviews
We've summarised 1392 DealerCenter reviews (DealerCenter Software Advice reviews, DealerCenter GetApp reviews, DealerCenter Capterra reviews and DealerCenter G2 reviews) and summarised the main points below.
- Excellent customer service and helpful representatives.
- All-in-one platform for DMS, CRM, website, and marketing.
- User-friendly interface and easy navigation.
- Mobile app convenience for inventory management and customer communication.
- Seamless integration with various lenders and services.
- High costs for add-on features and services.
- Occasional bugs and software glitches.
- CRM email and text message delivery delays.
- Limited lender options, especially for certain states.
- Mobile app functionality could be improved.
DealerCenter pricing
The commentary is based on 73 reviews from DealerCenter Capterra reviews and DealerCenter G2 reviews.
DealerCenter offers a variety of products and services for car dealerships, including dealer management system (DMS), customer relationship management (CRM), vehicle booking services, vehicle history reports, digital marketing, dealer websites, credit bureau services, and compliance services. Some services have a free trial available, but pricing needs to be requested by calling or requesting a demo.
Users sentiment
See the DealerCenter pricing page.
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DealerCenter has a free trial.
RouteOne, Dealertrack and CUDL Access Full Inventory Management eFax Deal Submissions to Any Lender GWC, F&I Express and AUL Integrations Contract Management with Free Forms Library Mobile App Access
Total Portfolio Management Datalinx Credit Bureau Reporting Services 500 Outbound or Inbound Total Text Messages Automated Recurring Payments Related Finance Company (RFC) Management Process Irregular Payments
Track All Vehicle Sales and Cost Transactions in Your G/L Chart of Accounts Post All journal entries into QuickBooks Solution Designed with industry Leading SGC Certified Public Accountant
Internet Lead Management Campaign Tracking and Reporting Email, Text and Live Video Calls Manage Appointments, Tasks and Activities Facebook Messenger Integration User Level Assignments and Activity Reporting DealerCenter Mobile App with Notifications and Reminders 2000 Outbound or Inbound Total Text Messages
All the features of CRM Plus Click-to-Call and Call Recording Automated Workflows and Advanced Settings Campaign Marketing with Event Automation Road to the Sale (RTTS) Customization Premium Training and Implementation 4000 Outbound or Inbound Total Text Messages
Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail Rooftop subscription with unlimited users
Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail Mobile app enabled with VIN scan and auction run list features Per user/mobile device subscription
Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail Mobile app enabled with VIN scan and auction run list features Add inventory with values from the mobile app directly into DealerCenter Rooftop subscription with unlimited users
Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail. Rooftop subscription, unlimited users. Black Book Mobile - $59 per month per user Black Book PowerSport - $59 per month, unlimited users Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail. Individual user for mobile app use.
Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail Mobile app enabled with VIN scan and auction run Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail. Individual user for mobile app use.
Direct Feeds to Any 3rd Party Listing Site Automate Postings to Facebook, Craigslist, Cargurus, etc. Customized Posting Templates Photo Overlay and Advanced Editing Features Advanced Scheduler, Specify Date & Time of Postings Premium Training and Implementation
Real-time finance pre-qualification Customizable deal structure Shop by payment Configurable rate sheet finance criteria Simple plug-in install on all website
Fully customizable website designs Responsive technology, mobile optimized Easy add-on pages (e.g. Service, Parts, Warranty, etc.) Banner ads with animation and video effects Advanced filters and layout options
Everything in Premium plus… Dealer stock photography library Interactive animated banners Enhanced vehicle detail and listing pages DC Chat included AudioEye ADA compliance included
Utilize soft-pull inquiries to quickly assess credit worthiness without impacting the customer’s credit profile Less-invasive sales process to enable a more seamless customer experience when looking to qualify for financing Integrates with DealerCenter CRM and online credit application
DealerCenter alternatives
Dealerpull DMSStreamlines Canadian used car dealership operations, cloud-based, affordable.Read more
DealerCenter FAQ
DealerCenter is a cloud-based dealer management system (DMS) for independent used car dealerships. It offers tools for inventory management, CRM, and BHPH financing, accessible via web and mobile app. DealerCenter streamlines operations and centralizes tasks like sales and customer interactions.
What is DealerCenter and what does DealerCenter do?
DealerCenter is a cloud-based dealer management system (DMS) for independent used car dealerships. It offers tools for inventory management, CRM, and BHPH financing, accessible via web and mobile app. DealerCenter streamlines operations and centralizes tasks like sales and customer interactions.
DealerCenter integrates with various lenders and services, streamlining credit application processes and financing. It also offers integrations for marketing and website management, creating a centralized platform for dealership operations.
How does DealerCenter integrate with other tools?
DealerCenter integrates with various lenders and services, streamlining credit application processes and financing. It also offers integrations for marketing and website management, creating a centralized platform for dealership operations.
Top DealerCenter alternatives include Dabadu XRM, which offers AI-driven marketing and real-time insights, and AutoXplorer, another DMS with various integrations. Carsforsale.com focuses on online inventory listing and lead management. Dealertrack DMS and abcoa Deal Pack also offer comprehensive dealership management solutions.
What the main competitors of DealerCenter?
Top DealerCenter alternatives include Dabadu XRM, which offers AI-driven marketing and real-time insights, and AutoXplorer, another DMS with various integrations. Carsforsale.com focuses on online inventory listing and lead management. Dealertrack DMS and abcoa Deal Pack also offer comprehensive dealership management solutions.
Yes, DealerCenter is a legitimate DMS solution. It's known for its user-friendly interface and all-in-one platform. However, be aware of potential additional costs and occasional software glitches. Consider exploring alternatives if these are major concerns.
Is DealerCenter legit?
Yes, DealerCenter is a legitimate DMS solution. It's known for its user-friendly interface and all-in-one platform. However, be aware of potential additional costs and occasional software glitches. Consider exploring alternatives if these are major concerns.
I cannot find pricing information for DealerCenter. Contact DealerCenter directly for product pricing details to determine if the product is worth the investment for your dealership.
How much does DealerCenter cost?
I cannot find pricing information for DealerCenter. Contact DealerCenter directly for product pricing details to determine if the product is worth the investment for your dealership.
DealerCenter receives overwhelmingly positive feedback regarding their customer service. Users frequently praise their helpful, responsive, and knowledgeable representatives who provide excellent support and training. While some users mention initial challenges navigating the software, the readily available assistance mitigates this concern.
Is DealerCenter customer service good?
DealerCenter receives overwhelmingly positive feedback regarding their customer service. Users frequently praise their helpful, responsive, and knowledgeable representatives who provide excellent support and training. While some users mention initial challenges navigating the software, the readily available assistance mitigates this concern.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.