Last updated on
Company health
Ratings
VinSolutions Connect CRM description
VinSolutions Connect CRM is a customizable customer relationship management (CRM) system designed specifically for car dealerships. It offers a suite of tools including sales automation, AI-driven insights, and integrations with other industry software to help dealerships manage leads, improve customer interactions, and sell more cars. VinSolutions Connect CRM emphasizes a data-driven approach, providing dealerships with insights to identify and target high-probability buyers. It's a comprehensive platform aiming to streamline dealership operations and enhance the customer experience.
Who is VinSolutions Connect CRM best for
VinSolutions Connect CRM is a robust CRM tailored to car dealerships. Users praise its comprehensive features, reporting, and sales organization capabilities. However, some find the interface confusing and the performance slow. Ideal for dealerships seeking improved sales processes and customer relationship management, but consider alternatives if ease of use and speed are top priorities.
-
Best fit for small to medium-sized car dealerships.
-
Specifically designed for the automotive industry.
VinSolutions Connect CRM features
| Supported Connect CRM allows creating reports based on customer interaction data like activity and response times. |
| Supported Duplicate leads are automatically removed, ensuring data quality. |
| Supported VinSolutions Connect CRM tracks calls, texts, emails, and notes. |
| Supported Connect CRM stores customer names, phone numbers, email addresses, and preferences. |
VinSolutions Connect CRM reviews
We've summarised 99 VinSolutions Connect CRM reviews (VinSolutions Connect CRM G2 reviews) and summarised the main points below.
- Customizable reports and data analysis
- Keeps sales teams organized and on task
- Comprehensive features for sales and customer management
- Easy to use for basic functions (adding customers, tracking calls)
- Integrates with other Cox Automotive products
- Slow performance, especially at crucial times (month start/end)
- Difficult customer search functionality
- Confusing interface and navigation
- Mobile app is clunky and inefficient
- Email integration issues (visibility, attachments)
VinSolutions Connect CRM alternatives
Dealertrack DMSBetter for users who find ease of use important. A Dealer Management System (DMS), it offers more comprehensive dealership management features.Read more
DriveCentricHas more momentum and AI-driven marketing automation. No user reviews available yet. A VinSolutions Connect CRM alternative.Read more
Dabadu XRMCombines lead management, communication, lending, credit applications, and inventory management features into one platform. Has stronger momentum in terms of website traffic and employee growth. Offers a unified platform praised for user-friendliness and real-time data syncing, though some users report occasional loading and mobile app limitations.Read more
Selly AutomotiveBetter for smaller independent used car dealerships, especially those with in-house financing. More affordable pricing, but some users mention limited features and slower performance. Stronger customer support. A VinSolutions Connect CRM competitor and alternative.Read more
Carsforsale.comBetter for online inventory management and listing. Simpler and more affordable pricing, especially for smaller dealerships. Carsforsale.com has more momentum currently. Lower rated by users.Read more
EleadHas stronger momentum. Better user ratings on G2. Users praise robust features and reporting. Some find documentation and duplicate entry management difficult. A VinSolutions Connect CRM alternative.Read more
VinSolutions Connect CRM FAQ
What is VinSolutions Connect CRM and what does VinSolutions Connect CRM do?
VinSolutions Connect CRM is a customizable platform designed for car dealerships to manage customer relationships and boost sales. It offers sales automation, AI insights, and integrations with other industry software. Connect CRM helps dealerships manage leads, improve customer interactions, and gain data-driven insights.
How does VinSolutions Connect CRM integrate with other tools?
VinSolutions Connect CRM integrates with other Cox Automotive products, streamlining workflows within the dealership. It also offers various integrations with industry software, though specific tools aren't detailed in the provided data. This connectivity aims to enhance data flow and improve overall dealership efficiency.
What the main competitors of VinSolutions Connect CRM?
Top VinSolutions Connect CRM competitors include Dealertrack DMS, DealerCenter, and DriveCentric. These alternatives offer similar features for car dealerships, such as sales automation, lead management, and customer relationship management tools.
Is VinSolutions Connect CRM legit?
VinSolutions Connect CRM is a legitimate CRM designed for car dealerships. It offers sales automation, AI insights, and integrations with other industry software. While generally well-regarded for its comprehensive features, some users have reported slow performance and a confusing interface.
How much does VinSolutions Connect CRM cost?
I couldn't find pricing details for VinSolutions Connect CRM. Contact VinSolutions directly for product pricing and to determine if the product is worth the investment for your needs.
Is VinSolutions Connect CRM customer service good?
VinSolutions Connect CRM customer service receives positive feedback. Users highlight the helpfulness of their VinSolutions representatives and the readily available support for navigating the software and resolving any issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.