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DooPage description
DooPage is a customer service software that helps businesses manage communications from various channels like social media, live chat, email, and phone. Designed for businesses of all sizes, it centralizes customer conversations from platforms like Facebook, Instagram, and Shopee into a single interface, making it easier to track, manage, and respond to customer inquiries. DooPage aims to simplify and streamline customer service operations, providing businesses with a more efficient way to interact with their customers.
Who is DooPage best for
DooPage centralizes customer communications from various channels, including social media, live chat, email, and phone, into a single interface. Designed for businesses of all sizes, it simplifies customer service operations by consolidating conversations from platforms like Facebook, Instagram, and Shopee. This streamlined approach makes it easier to track, manage, and respond to customer inquiries efficiently.
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Best for small to medium-sized businesses (1-1000 employees) looking to streamline customer service.
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Particularly well-suited for e-commerce businesses managing multiple communication channels.
DooPage features
| Supported DooPage integrates with email, social media, live chat, and e-commerce platforms. |
| Supported DooPage offers multi-channel communication and personalization features like segmentation and unified inbox. |
| Supported DooPage offers unified management of customer interactions across email, chat, social media, and phone. |
DooPage pricing
See the DooPage pricing page.
DooPage alternatives
ControlHippoBetter fit for mid-sized businesses focused on sales and support. Integrates with HubSpot and Zoho CRM. ControlHippo is a DooPage alternative and competitor.Read more
Re:amazeBetter for established businesses with more robust features like a knowledge base and customer satisfaction surveys. Broader industry fit, catering to retail, consumer goods, and other sectors. A Re:amaze alternative for those prioritizing established platforms.Read more
Chat BreezesMore focused on social commerce features for SMBs and e-commerce. Good Chat Breezes alternative for managing multi-channel customer service beyond social media.Read more
SpechyBetter for medium and large businesses. Offers internal chat and live chat features.Read more
ConfluenceBetter for internal team collaboration and knowledge management. Not focused on customer service management.Read more
MyAliceMore suitable for e-commerce businesses using Shopify or WooCommerce. A good DooPage alternative for managing sales and customer support through social media and live chat.Read more
DooPage FAQ
What is DooPage and what does DooPage do?
DooPage is a customer service software that streamlines communication across various channels, including social media, live chat, email, and phone. It centralizes all customer conversations into a single interface, simplifying customer service operations for businesses of all sizes, especially those focused on e-commerce.
How does DooPage integrate with other tools?
DooPage integrates with various channels, including email, social media platforms like Facebook, Instagram, and Shopee, live chat, and e-commerce platforms. This multi-channel integration centralizes customer conversations into a single interface for efficient management.
What the main competitors of DooPage?
Top alternatives to DooPage include ControlHippo, Re:amaze, and Chat Breezes. These platforms offer similar features like unified inboxes, multi-channel communication, and automation tools for streamlined customer service. Spechy and MyAlice are also comparable options.
Is DooPage legit?
DooPage appears to be a legitimate customer service software. It integrates various communication channels, which is helpful for businesses. With a 5/5 rating on G2, it may be safe to explore, although more reviews would offer stronger validation. Consider exploring alternatives like ControlHippo or Re:amaze for comparison.
How much does DooPage cost?
I couldn't find pricing details for DooPage. Contact DooPage directly for product pricing and to determine if DooPage is worth it for your needs.
Is DooPage customer service good?
DooPage receives positive feedback for its improved after-sales service by centralizing customer messages. Users appreciate the ability to provide uniform responses and monitor employee activity for enhanced security and customer identity protection. No negative feedback about customer service was found.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.