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Docsie description
Docsie is a software platform that helps businesses create and manage internal documents and customer-facing knowledge bases. Its features include version control, multi-language support, and analytics to track how users interact with the documentation. Docsie is well-suited for technical writers, product managers, and developers who need a user-friendly tool to streamline documentation creation and improve access to information.
Who is Docsie best for
Docsie is a documentation and knowledge base platform ideal for technical writers, product managers, and developers. Users praise its clean design, robust version control, and rich text editor. However, some find the interface occasionally buggy and the table editor difficult to use. Its comprehensive analytics and multilingual support cater to diverse content management needs.
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Best for small to medium-sized businesses.
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Suitable for various industries.
Docsie features
| Supported Docsie provides a platform to create and manage knowledge bases, allowing users to easily access information. |
| Supported Docsie is specifically designed for creating and managing product documentation efficiently. |
| Supported Docsie supports the creation, management, and delivery of SOPs. |
| Supported Docsie allows for the creation and maintenance of user manuals for products or services. |
| Supported Docsie enables the creation and management of chatbots that can interact with users and provide relevant documentation. |
| Supported Docsie provides functionality to create and manage data sheets. |
Docsie reviews
We've summarised 117 Docsie reviews (Docsie G2 reviews) and summarised the main points below.
- Highly adaptable page layout and diverse range of functions.
- Rich text editor makes content creation easy.
- Excellent history of changes feature.
- Effortless organization of pages and categories.
- Clean design and easy to get started.
- Powerful features for online document presentation.
- Integrates well with search functionality for easy access to information.
- Provides a single source of truth for team knowledge.
- Allows for multimedia content and hyperlinks in documentation.
- Excellent and responsive customer support.
- Robust version control for updates.
- Customizable and allows for different levels of user access.
- User-friendly interface and simple to navigate.
- Strong security with password protection and JWT token authentication.
- Effective search navigation within the platform and published documentation.
- Occasional bugs and UI glitches hinder a smooth user experience.
- Limited flexibility in rearranging pages within subtopics.
- Lack of a sign-off feature for Docsie documents.
- Difficult to use table editor.
- Limited integrations with other platforms.
- Limited Docx import formatting.
- Overwhelming number of features creates a steep learning curve.
- Mobile app experience is clunky and inefficient.
- Inconsistent formatting when importing from Word documents.
- No dark mode option available in the editor.
- Embedded documentation publishing requires technical expertise.
- Translation feature has grammatical inaccuracies.
- Sometimes new releases introduce minor bugs or issues.
- Limited formatting options for text within the editor.
- Search functionality has excessive filtration options
Docsie pricing
The commentary is based on 4 reviews from Docsie G2 reviews.
Docsie offers a free plan and paid options. Users find its pricing to be reasonable, especially considering the robust features and plugins for technical documentation, making it a cost-effective solution for startups and established businesses.
See the Docsie pricing page.
Docsie alternatives
ClickHelpBetter for creating user manuals and training documentation. Has more momentum based on website traffic data. Offers easy migration from platforms like Confluence and Document360. Provides white-label branding options. ClickHelp is a Docsie alternative and competitor.Read more
Document360Better for a wider range of industries and has more momentum. A Docsie alternative and competitor, it offers AI-powered search and content generation. Users dislike occasional performance issues and limited homepage customization.Read more
AirManualBetter for internal documentation like onboarding materials. Excellent customer support. Simpler interface for easier documentation. Well-suited for various industries including Healthcare, Retail, and Legal. Docsie alternative, Docsie competitor.Read more
ConfluenceBetter for internal knowledge bases and team collaboration. More suitable for larger enterprises. Negative sentiment around pricing.Read more
GitBookBetter for public documentation and integrates with GitHub. Has more momentum based on website traffic and employee growth. A Docsie alternative and competitor.Read more
CodaBetter for team collaboration and workflow management. More suitable for a wider range of industries including Healthcare, Retail, and Education. Has more momentum. Users appreciate the flexible and customizable docs and powerful formulas. Some dislike the unintuitive table features and limited page-level sharing permissions. Doc Makers pay, while Editors and Viewers are free.Read more
Docsie FAQ
What is Docsie and what does Docsie do?
Docsie is a documentation and knowledge base software that allows businesses to create, manage, and translate content. With features like version control, analytics, and multilingual support, it streamlines documentation workflows. Docsie is ideal for technical writers, product managers, and developers seeking a user-friendly platform.
How does Docsie integrate with other tools?
Docsie integrates with tools through its API and webhooks, facilitating connections with various platforms. It supports multimedia content and hyperlinks within the documentation, enabling integration with external resources. However, users have noted limited integrations with other platforms as a drawback.
What the main competitors of Docsie?
Docsie competes with other documentation and knowledge management platforms like ClickHelp, Document360, and GitBook. Alternatives like ClickUp, Coda, and Craft Docs offer overlapping features for document creation and collaboration. These platforms provide similar solutions for creating, managing, and sharing documentation.
Is Docsie legit?
Yes, Docsie is a legitimate software platform for documentation and knowledge management. User reviews praise its adaptable layout, rich text editor, and robust version control. However, some users mention occasional bugs and a steep learning curve.
How much does Docsie cost?
I couldn't find pricing details for Docsie. For the most current information on Docsie's product pricing and whether it fits your budget, it's best to visit their website directly.
Is Docsie customer service good?
Docsie's customer service receives overwhelmingly positive feedback. Users consistently praise the Docsie team's responsiveness, helpfulness, and willingness to go "above and beyond." This support is particularly valuable during the initial learning curve, making it easier to get started with the platform's extensive features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.