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DeepConverse description
DeepConverse is an AI-powered customer service automation platform. It offers chatbots, interactive troubleshooting guides, and a search engine to help businesses provide faster support and reduce costs. DeepConverse is designed to integrate with existing support systems and can be trained quickly on a company's knowledge base. It's used by companies in industries like consumer electronics, e-commerce, and media.
What companies are using DeepConverse?
Who is DeepConverse best for
DeepConverse is an AI-powered customer service automation platform ideal for small and mid-sized businesses in e-commerce, consumer electronics, and software. It offers chatbots, interactive troubleshooting, and a search engine to help businesses provide faster support and reduce costs. DeepConverse integrates with existing support systems and can be trained quickly on a company's knowledge base. A free 14-day trial is available.
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Best for small to mid-sized businesses.
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Ideal for e-commerce, consumer electronics, and software companies.
DeepConverse features
| Supported DeepConverse integrates with knowledge bases like Zendesk. |
| Supported DeepConverse offers reporting and analytics, including integration with Google Analytics. |
| Supported DeepConverse offers AI-powered chatbots that automate conversations and provide instant responses. |
DeepConverse pricing
The commentary is based on 1 reviews from DeepConverse G2 reviews.
DeepConverse offers tailored plans to meet specific needs and budgets. Users found their pricing to be reasonable and flexible, aligning with their required features. They offer a good balance of top-tier features at competitive rates.
See the DeepConverse pricing page.
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DeepConverse has a free trial.
DeepConverse alternatives
ControlHippoBetter for managing multi-channel communication and integrating various messaging and social media platforms into a unified inbox. More suitable for mid-sized sales and support teams focused on streamlining workflows through automation and shared inboxes. DeepConverse alternative and competitor.Read more
IntercomBetter fit for established businesses seeking a broader range of customer service tools and AI-powered analytics. A strong Intercom alternative for those prioritizing established platforms.Read more
FreshdeskMore suitable for businesses across various industries and scales. A broader set of features including omnichannel ticketing and AI-powered ticket automation. Established player with more reviews and user feedback available. Has a free plan and transparent pricing.Read more
BotSpaceMore focused on WhatsApp for sales, marketing, and customer support. Better for small to medium businesses focused on e-commerce and marketing. Has slower momentum. Offers transparent pricing with a free plan. Users love the HubSpot integration and automation features but dislike the limited integrations and customer support wait times.Read more
Insightly ServiceBetter for managing tickets and customer interactions, especially for small to medium businesses. Integrates with Insightly CRM. Has slower momentum.Read more
DeepConverse FAQ
What is DeepConverse and what does DeepConverse do?
DeepConverse is an AI-powered customer service automation platform designed to help businesses reduce support costs and improve response times. It offers AI chatbots, interactive troubleshooting guides, and a robust search engine that integrates with existing support systems. DeepConverse is ideal for businesses in consumer electronics, e-commerce, and media.
How does DeepConverse integrate with other tools?
DeepConverse integrates with existing support systems and knowledge bases like Zendesk. It also offers reporting and analytics, including integration with Google Analytics. This allows for streamlined workflows and data-driven insights.
What the main competitors of DeepConverse?
Top DeepConverse alternatives include Zowie, Intercom, and Tiledesk. These competitors offer similar AI-powered customer service automation features like chatbots and integrations for businesses seeking streamlined support and cost reduction. ControlHippo, Insightly Service, and Confluence also provide related functionalities but with varying focuses.
Is DeepConverse legit?
DeepConverse appears legitimate with a positive G2 rating of 4.9/5. For added safety, explore user reviews and utilize the 14-day free trial to assess if DeepConverse is a suitable fit for your business. Consider alternative platforms like ControlHippo or Zowie for comparison.
How much does DeepConverse cost?
DeepConverse does not publicly disclose pricing for its Basic, Professional, and Enterprise plans. A 14-day free trial is available, making it easy to evaluate if the product is worth the eventual cost. Contact DeepConverse for detailed pricing information.
Is DeepConverse customer service good?
Customers praise DeepConverse's robust platform, highlighting its successful automation of processes like returns management, leading to significant cost savings. They also appreciate the easy setup, numerous integrations, and excellent onboarding experience. Overall, customer feedback expresses strong satisfaction with DeepConverse.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.