Datadog is a cloud-based software platform that gives you a complete view of your company's technology systems, from websites and apps to servers and databases. It helps you monitor performance, analyze data, and improve security, all in one place. Datadog is designed for companies of all sizes and is used by various teams, including IT, development, and security. It helps businesses ensure their technology runs smoothly, efficiently, and securely.
Who is Datadog best for
Datadog offers real-time monitoring, log management, and security monitoring in one platform. Users praise its intuitive dashboards and integrations but note concerns about unpredictable costs and customer support. It's ideal for technology-driven companies seeking enhanced observability into their cloud infrastructure and applications.
Ideal for small, medium, and large enterprises, especially those with cloud infrastructure.
A good fit for software, IT, and telecommunications companies; suitable for various other industries.
Datadog features
Type in the name of the feature or in your own words tell us what you need
Supported
Datadog supports real-time server and application performance monitoring with features like custom dashboards and alerts.
Supported
Datadog supports collecting, storing, and analyzing log data.
Supported
Datadog provides continuous security monitoring through features like Compliance Monitoring, Cloud Security Management, and Threat Monitoring.
Supported
Datadog provides customizable dashboards to visualize key business operations and data.
Supported
Datadog can send alerts for network issues using its Network Device Monitoring feature.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Strongly negative
-0.95
Customer Service
Neutral
+0.08
Ease of Use
Rather positive
+0.66
Reliability and Performance
Strongly positive
+0.86
Ease of Implementation
Neutral
+0.26
Scalability
Strongly positive
+1
Datadog reviews
We've summarised 787 Datadog reviews (Datadog Software Advice reviews, Datadog GetApp reviews, Datadog TrustPilot reviews, Datadog Capterra reviews and Datadog G2 reviews) and
summarised the main points below.
Pros of Datadog
Datadog’s intuitive dashboards make it easy to monitor systems.
Seamless integration with AWS and other cloud providers.
The vast number of integrations allows for extensive customization.
Real-time alerts help quickly identify and resolve issues.
Cons of Datadog
Unpredictable costs make it difficult to budget for.
Log ingestion is very expensive.
Customer support can be slow and unresponsive.
Documentation can be out of date or difficult to find.
Datadog pricing
The commentary is based on 140 reviews from Datadog Capterra reviews, Datadog G2 reviews and Datadog GetApp reviews.
Datadog's powerful features and extensive integrations are praised, but its complex pricing model and high cost are frequently criticized, especially regarding log ingestion and custom metrics. Users often mention difficulty understanding and controlling costs, sometimes leading to unexpected bills. Careful cost monitoring is highly recommended.
Core collection and visualization features including standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, 1-day metric retention and support for up to 5 hosts.
Pro
$15 per host, per month
Centralize your monitoring of systems, services, and serverless functions. Includes standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, alerts, container monitoring, custom metrics, custom events, single sign-on with SAML, outlier detection, and 15-month metric retention.
Enterprise
$23 per host, per month
Advanced features and administrative controls. Includes standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, alerts, container monitoring, custom metrics, custom events, single sign-on with SAML, outlier detection, Watchdog: Automated insights, correlations, anomaly detection, forecast monitoring, Live Processes, and 15-month metric retention.
DevSecOps Pro
$22 per host, per month
Secure your cloud resources and adhere to industry standards. Includes all features in Infrastructure Pro and CSM Pro: standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, alerts, container monitoring, custom metrics, custom events, single sign-on with SAML, outlier detection, Watchdog: Automated insights, correlations, anomaly detection, forecast monitoring, Live Processes, cloud security posture management (CSPM), Kubernetes security posture management (KSPM), built-in mapping of your resources to compliance frameworks to help with audits, vulnerability management (VM) for containers & hosts, cloud infrastructure entitlement management (CIEM), comprehensive inventory of cloud resources & linked risks, and case management.
DevSecOps Enterprise
$34 per host, per month
Advanced risk and threat detection capabilities. Includes all features in Infrastructure Enterprise and CSM Enterprise: standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, alerts, container monitoring, custom metrics, custom events, single sign-on with SAML, outlier detection, Watchdog: Automated insights, correlations, anomaly detection, forecast monitoring, Live Processes, file integrity monitoring, cloud workload security (CWS) for Linux, Windows Kubernetes, Docker, and AWS Fargate ECS/EKS, and increased container allotment (20 containers allotted per host license).
APM
$31 per host, per month
Resolve issues faster with end-to-end distributed traces and service health metrics, automatic service discovery and dependency mapping (Universal Service Monitoring), 15-minute live trace search & analytics, 15-day historical search & analytics, RED metrics based on 100% of traffic with 15-month retention, and the ability to correlate traces with metrics, logs, processes, network data, and more.
APM Pro
$35 per host, per month
Track and improve the performance of your streaming data pipelines end to end. Includes everything in APM, plus Data Streams Monitoring: automatic dependency mapping of all queues, consumers, and producers, end-to-end pipeline latency and consumer lag metrics, and faulty queue detection.
APM Enterprise
$40 per host, per month
Optimize code performance in production with minimal overhead. Includes everything in APM Pro, plus Continuous Profiler: code-level tracing including wall, lock, CPU, and I/O time, CPU and memory code profiles for resource and cost optimization, code performance comparisons across versions, and actionable insights with automatic code analysis.
APM DevSecOps
$36 per host, per month
Reduce security risk with OSS vulnerability detection in production. Includes everything in APM, plus Software Composition Analysis (SCA): identify vulnerabilities in third party libraries, prioritize vulnerabilities based on exposure and CVSS, and actionable remediation guidance with service ownership insights.
APM DevSecOps Pro
$40 per host, per month
Reduce security risk with OSS vulnerability detection in production. Includes everything in APM Pro, plus Software Composition Analysis (SCA): identify vulnerabilities in third party libraries, prioritize vulnerabilities based on exposure and CVSS, and actionable remediation guidance with service ownership insights.
APM DevSecOps Enterprise
$45 per host, per month
Reduce security risk with OSS vulnerability detection in production. Includes everything in APM Enterprise, plus Software Composition Analysis (SCA): identify vulnerabilities in third party libraries, prioritize vulnerabilities based on exposure and CVSS, and actionable remediation guidance with service ownership insights.
Standard
$0.10 per ingested or scanned GB, per month
Ingest, process, enrich, live tail, and archive all your logs, out-of-the-box parsing for 200+ log sources, enrich and tag your logs for RBAC, cost control and usage allocation, generate log-based metrics for long term analysis, self-hosted archives, with the option to ad-hoc rehydrate back to Datadog, and dynamic routing to desired retention tier options.
Standard Indexing
$1.70 per million log events, per month
For real-time exploration, alerting, and dashboards with mission-critical logs, prioritize logs for critical investigations, build log alerts with Log Monitors, detect log anomalies proactively with Watchdog Insights. Best suited for frequently accessed logs i.e. infrastructure, application, operational logs.
Flex Starter
$0.10 per ingested or scanned GB, per month
Ingest, process, enrich, live tail, and archive all your logs, out-of-the-box parsing for 200+ log sources, enrich and tag your logs for RBAC, cost control and usage allocation, generate log-based metrics for long term analysis, self-hosted archives, with the option to ad-hoc rehydrate back to Datadog, and dynamic routing to desired retention tier options.
Flex Logs Starter
$0.60 per million events stored, per month
For historical investigations and long-term retention, retention options of 6 months, 12 months, and 15 months, bundled Starter Compute for log volumes below 2B per month (10B total stored), easily search for logs stored in both Standard and Flex Tier without the need to rehydrate. Best suited for infrequently accessed logs that need to be retained for longer periods.
Flex Storage
$0.05 per million events stored, per month
For historical investigations or security, audit, and compliance use cases, flexible long-term retention up to 15 months without the need to rehydrate, increased ROI on high-volume logs, ability to correlate with metrics and traces for deeper analysis. Best suited for infrequently accessed logs.
Flex Compute
$0.05 per instance-hour, per month
Multiple preconfigured compute options to suit your search and analytics workloads, easily search for logs stored in both Standard and Flex Tier, Datadog-managed compute infrastructure, ability to scale up or down based on your query use cases, customize compute choices based on business priority and environment i.e. staging, production.
Log Forwarding to Custom Destinations
$0.25 per GB outbound, per destination, per month
Centralize your log processing, enrichment and routing to multiple destinations, forward your logs in real-time to any destination in just a few clicks, collect, transform, and route logs to multiple destinations without the need to index, low-latency, cloud scale throughput, and RBAC-enabled.
RUM
$1.50 per 1,000 sessions, per month
Optimize web applications and apps on iOS, Android and other platforms with OOTB performance metrics and alerts, get visibility into code bugs and crashes using Error Tracking & Crash Reporting, troubleshoot high latency and app freezes using Resources and Long Tasks, automatic and custom tracking of page views and user actions inside user sessions, understand and optimize key user flows using funnel analysis and frustration signals.
RUM & Session Replay
$1.80 per 1,000 sessions, per month
Everything in RUM, plus the ability to view user problems firsthand by watching video-like replays, exclude all user inputs by default using privacy options, analyze bugs as they occur and understand their impact on performance using DevTools, and visualize user behavior through click interactions on Heatmaps.
Test Optimization
$20 per committer, per month
Detect tests that fail or slow down your CI pipelines, catch and prevent flaky tests from being merged, lower CI costs through improved testing efficiency, improve testing quality and developer productivity.
Universal Service Monitoring
$9 per Infrastructure host, per month
Automatically discover all 1st and 3rd party services and their dependencies, monitor real-time performance metrics of every service in one place, and standardize monitoring best practices across all teams.
Software Composition Analysis (SCA)
$10 per host, per month
Identify vulnerabilities in open-source libraries, prioritize vulnerabilities based on CVSS and context (exposure, threat activity, exploitability), and accelerate remediation with Jira integrations and service ownership insights.
Threat Management
$31 per host, per month
Detect OWASP attacks in real-time, protect web application by blocking suspicious requests or bad actors, and investigate with runtime execution context and attack flow.
Sensitive Data Scanner
$0.30 per scanned GB, per month
Discover, classify, and redact your sensitive data in real time at any scale. Offers out-of-the-box and customizable detection rules, and sensitive data detection across all ingested data, regardless of source.
Incident Management
$30 per seat, per month
Declare incidents directly from observability signals within Datadog, embed real-time telemetry data into incident timelines and postmortems, manage and resolve incidents directly in Slack or MS Teams, instantly create AI-generated postmortems, calculate key incident metrics through OOTB dashboards.
Cloud Network Monitoring
$5 per host, per month
Understand network traffic patterns and search with tags, built for hybrid multi-cloud and on-premises environments, correlate applications, infrastructure, and networks faster, and focused remediations with intelligent insights and alerting.
Network Device Monitoring
$7 per device, per month
Monitor the health and performance of on-premise network devices, out-of-the-box metrics collected from switches, routers, firewalls and more, visualize interface bandwidth and utilization, disk, fan, and other hardware health, and comprehensive and customizable alerts.
NDM Netflow Monitoring
$0.65 per million records, per month
Monitor traffic trends and bandwidth usage for NetFlow-enabled devices, identifying top talkers, top listeners, and top protocols, pivot your view by filtering NetFlow records to fields such as interface, device, and application, and visualize your NetFlow data over time with our OOTB dashboard.
API Testing
$5 per 10K test runs, per month
Proactively monitor site availability, monitor uptime SLAs and SLOs, globally managed locations, and sophisticated alerting capabilities.
Browser Testing
$12 per thousand test runs, per month
Easily monitor critical user journeys, record tests without code, intelligent, self-maintaining tests, and ability to view screenshots and front-end errors for every step.
Mobile App Testing
$50 per hundred test runs, per month
Proactively monitor your key business flows using real devices, record tests without code, run tests on real Android and iOS devices, intelligent, self-maintaining tasks, and ability to view screenshots and front-end errors for every step.
Continuous Testing
$79 per additional parallelization, per month
Increase the speed of your test runs in the CI, run multiple tests at the same time across your test environments to expedite release cycles and reduce test durations, analyze tests across your pipelines in the Synthetic Monitoring & Continuous Testing Explorer and search using facets on test durations, commit author, pipeline, and more.
Software Composition Analysis (SCA)
$10 per host, per month
Identify vulnerabilities in open-source libraries in application services, prioritize vulnerabilities based on active risk posed in production, and accelerate remediation with Jira integrations and service ownership insights.
Continuous Testing
$79 per additional parallelization, per month
Increase the speed of your test runs in the CI, run multiple tests at the same time across your test environments to expedite release cycles and reduce test durations, analyze tests across your pipelines in the Synthetic Monitoring & Continuous Testing Explorer and search using facets on test durations, commit author, pipeline, and more.
Audit Trail
2% of monthly spend
Get full visibility into user access and platform changes across all services, empowering DevOps and compliance teams with context-rich insights.
Serverless Workload Monitoring
$5 per active function, per month
Centralized monitoring of serverless apps, detect issues with real-time serverless metrics, identify increases in cold starts or cold start duration, search for functions with custom serverless tags, and correlate metrics with recent deployments.
Serverless Workload Monitoring
$5 per active step function, per month
Add deeper visibility into your active functions, detect issues in your AWS Step Functions in real time, identify bottlenecks and optimizations in individual states within your step function, and correlate metrics with logs, error tracking, and deployment tracking to troubleshoot faster.
Serverless Workload Monitoring
$3 per active application instance, per month
Centralized monitoring of Azure Container Apps, detect issues with real-time OOTB and custom metrics, identify increases in cold starts or shutdowns, search for services with custom tags, correlate metrics with audit logs from serverless resources, find bottlenecks or errors for individual requests, trace functions, APIs and queues all in one trace, enrich traces with request and response payloads, and visualize requests with out-of-the-box service map.
Serverless Workload Monitoring
$3 per active application instance, per month
Centralized monitoring of Google Cloud Run, detect issues with real-time OOTB and custom metrics, identify increases in cold starts or shutdowns, search for services with custom tags, correlate metrics with audit logs from serverless resources, find bottlenecks or errors for individual requests, trace functions, APIs and queues all in one trace, enrich traces with request and response payloads, and visualize requests with out-of-the-box service map.
Serverless APM
$10 per million state transitions, per month
Tracing for your workflows, visualize the path of your executions to identify exactly where to begin troubleshooting issues, identify bottlenecks and optimizations in individual states within your step function with execution-level metrics and monitors, and see input and output payloads on each state transition to reproduce bugs easily.
Serverless APM
$10 per million traced invocations, per month
Add deeper visibility into your active functions, find bottlenecks or errors for individual invocations, trace functions, APIs and queues all in one trace, enrich traces with request and response payloads, and visualize requests with out-of-the-box service map.
Serverless Application Security
$10 per million traced invocations, per month
Comprehensive threat detection, detect attackers in real time, investigate attacks with distributed tracing and runtime context, build custom detection rules to detect business logic attacks, and integrate with existing security stack to respond to attacks.
Workflow Automation
$10 per 100 Workflow Executions, per month
Build and trigger automated workflows directly from your observability data, get started fast with 40+ pre-built blueprints across DevOps and Security use cases, and stay in control of your automation with humans in the loop.
Data Streams Monitoring
$15 per host per month
Track and improve the performance of your streaming data pipelines from end to end, detect slowdowns anywhere in your event-driven applications, localize and resolve pipeline bottlenecks and failures, and remediate floods of backed-up messages.
Code Security (IAST)
$20 per host, per month
Detect real vulnerabilities in your production application’s code and fix them faster with observability context, detect vulnerabilities in 1st-party code running in production, eliminate false positives with 100% accuracy in OWASP Benchmark, prioritize vulnerabilities based on threat activity posed in production, fix vulnerabilities faster with source code integration and guided remediation steps, and streamline troubleshooting workflows between DevOps and Security teams.
Cloud SIEM
$5 per million events analyzed, per month
More than 350, and growing, out-of-the-box detection rules maintained by Datadog’s detection engineering experts, logs are analyzed in real time for detection within seconds, threat hunt and investigate across 15-months of security data using our easy-to-use log search tools, reduce time to insight in complex cloud environments using our graph-based, entity-focused investigation tools, accelerate mean time to response with automation workflows.
Database Monitoring
$70 per database host, per month
Track normalized query performance trends using database-generated metrics, correlate query performance with database infrastructure metrics, access all of your database insights, database hosts, clusters, and applications, and extract valuable data without compromising database security.
Data Jobs Monitoring
$0.05 per host, per hour
Observe, troubleshoot, and cost-optimize your Spark and Databricks jobs across data pipelines, detect problematic Spark and Databricks jobs anywhere in your data pipelines, remediate failed and long-running-jobs faster, and optimize overprovisioned compute resources to reduce costs.
Error Tracking
$0.25 per 1k error events, per month
Group and triage error events across web, mobile, and backend applications, automatically group similar errors into issues representing bugs, prioritize the most important issues based on count, recency, or impact, resolve errors faster with custom monitors and one-click pivot into Git and IDEs, and investigate anomalistic tags surfaced by Watchdog Insights.
Observability Pipelines
$0.10 per ingested GB per month
Aggregate, process, and route log data in your own environment at scale.
Cloud Cost Management
$7.50 per host, per month
Take control of your cloud costs, break down and allocate your costs at a granular level, down to an individual resource, quickly identify top cost changes and take action on them, and empower your Engineering teams to include costs on their application dashboards.
Better for log management and analysis. More focused on cloud-native companies but less suitable for Retail, Transportation, Media & Entertainment, Legal, Energy & Utilities, and Automotive industries. Has significantly less momentum. Lower ratings on Glassdoor. Users report a confusing interface and limited query language.
Has more momentum and a usage-based pricing model. Better fit for small and medium businesses, especially in software and IT. Lower rated by users who mention high costs and UI complexity as primary concerns. A strong Datadog competitor for performance monitoring.
Better ratings and AI-powered insights. Has less momentum. A strong Datadog competitor for IT professionals needing application performance monitoring.
Better for mid-size to enterprise companies. Has faster website traffic growth. Offers positive pricing sentiment and better value and pricing transparency, customer service, ease of use, reliability and performance, ease of implementation, and scalability.
Better for IT infrastructure monitoring. Open-source and offers both cloud-based and on-premise deployments. More suitable for Software, IT & Telecommunications companies but less suitable for Healthcare, Finance, and other industries. Has stronger website traffic growth momentum.
Datadog is a cloud-based monitoring and security platform providing real-time insights into systems, applications, and infrastructure. It offers log management, customizable dashboards, and alerting features, enabling businesses to optimize performance, troubleshoot issues, and enhance security.
How does Datadog integrate with other tools?
How does Datadog integrate with other tools?
Datadog integrates with a wide range of tools and platforms, including AWS, Azure, Google Cloud Platform, and various monitoring and logging tools. This allows for comprehensive data collection and analysis across your entire technology stack.
What the main competitors of Datadog?
What the main competitors of Datadog?
Top Datadog alternatives include Sumo Logic, New Relic, and Dynatrace. These competitors offer similar functionalities such as application performance monitoring, infrastructure monitoring, and log management. They cater to organizations seeking robust observability solutions.
Is Datadog legit?
Is Datadog legit?
Yes, Datadog is a legitimate and widely used cloud monitoring and security platform. It's known for its intuitive dashboards and extensive integrations, though some users find its pricing unpredictable. Datadog is safe and trusted by numerous businesses for real-time insights and system monitoring.
How much does Datadog cost?
How much does Datadog cost?
Datadog pricing includes a free plan and paid plans starting at $15/host/month for Pro and $23/host/month for Enterprise. Other product pricing is based on usage, such as logs ($0.10/GB/month), RUM ($1.50/1,000 sessions/month), or per device. Several add-ons are also available. Contact Datadog for custom pricing.
Is Datadog customer service good?
Is Datadog customer service good?
Datadog's customer support receives mixed reviews. While some customers praise the helpful and responsive support team, others have experienced slow response times and unhelpful solutions. Some users find the documentation outdated and difficult to navigate, leading to increased reliance on support.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.