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Grafana Labs

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Company health

Employee growth
13% increase in the last year
Web traffic
1% increase in the last quarter
Financing
May 2024 - $805M

Ratings

Glassdoor
3.9/5
(146)

Grafana Labs description

Grafana Labs, built around the open-source Grafana visualization platform, provides tools to monitor your IT infrastructure and applications. It helps you collect data like system performance, application activity, and user behavior, then presents it visually in customizable dashboards. This allows you to spot trends, identify issues faster, and understand the health of your technology. Grafana Labs offers both a cloud-based and self-managed version to suit your needs and integrates with popular data sources.


Who is Grafana Labs best for

Grafana Labs offers robust and customizable monitoring tools ideal for businesses of all sizes. Users praise its real-time visualization and diverse data source compatibility but note the challenging aspects of custom dashboard creation. Its open-source nature and active community make it a strong choice for those seeking flexibility and cost-effectiveness.

  • Best for small to enterprise businesses needing open-source monitoring.

  • Ideal for IT-focused organizations seeking robust visualization.


Grafana Labs features

Type in the name of the feature or in your own words tell us what you need
Supported

Grafana Cloud supports real-time data visualization for immediate performance insights.

Supported

Grafana supports creating custom dashboards for visualizing data.

Supported

Grafana Cloud supports log management via Grafana Loki.

Supported

Grafana Cloud supports alerts based on metric thresholds.

Supported

Grafana Cloud supports real-time data visualization for prompt issue identification.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather positive
+0.4

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Rather negative
-0.5

Grafana Labs reviews

We've summarised 126 Grafana Labs reviews (Grafana Labs G2 reviews) and summarised the main points below.

Pros of Grafana Labs
  • Real-time data visualization capabilities.
  • Highly customizable dashboards for various metrics.
  • Supports diverse data sources and plugins.
  • User-friendly interface for basic usage.
  • Open-source platform with an active community.
Cons of Grafana Labs
  • Difficult to create custom dashboards.
  • UI can be improved, especially for log viewing.
  • Limited customization for predefined time periods.
  • Alerting functionality needs improvements.
  • Enterprise version pricing and limited features in the free version.

Grafana Labs pricing

The commentary is based on 13 reviews from Grafana Labs G2 reviews.

Grafana is praised for its open-source accessibility and affordability, making it a popular choice for visualization and monitoring. Some users express concern over the pricing of the enterprise version and the restriction of certain features to paid tiers. However, the free version remains a powerful tool.

Users sentiment

Neutral
+0

See the Grafana Labs pricing page.


Grafana Labs alternatives

  • Logo of Datadog
    Datadog
    Better fit for organizations using cloud environments and software development. Has significantly more momentum in terms of employee growth. More integrations available.
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  • Logo of Elastic Stack
    Elastic Stack
    Better for users needing strong data exploration and log management capabilities. More suitable for software and IT, with broader industry applications. Generally rated higher, but users report a steeper learning curve and potential performance issues with large datasets. Has less momentum than Grafana Labs.
    Read more
  • Logo of Hector
    grafana-labs vs Hector
    Better for asset tracking and management. Specifically designed for managing software licenses and hardware inventory. Offers a flexible, usage-based pricing model.
    Read more
  • Logo of Levitate
    Levitate
    Better for users dealing with large datasets and complex monitoring scenarios. Has more momentum in website traffic growth but slower employee growth. Higher rated by users.
    Read more
  • Logo of Jira Service Management
    Jira Service Management
    Better for IT service management and internal help desk needs. A Jira Service Management alternative for real-time infrastructure monitoring and application performance visualization. More suitable for incident management, request fulfillment, and IT support workflows.
    Read more
  • Logo of Pulsetic
    Pulsetic
    Better fit for organizations focused on website monitoring. Easier to use and implement, with positive user feedback on the interface and setup. Offers more affordable pricing plans for smaller businesses. A Grafana Labs alternative and competitor.
    Read more

Grafana Labs FAQ

  • What is Grafana Labs and what does Grafana Labs do?

    Grafana Labs, built around open-source Grafana, provides tools to monitor IT infrastructure and applications. It collects data like system performance and application activity, presenting it visually in customizable dashboards. This enables faster issue identification and better understanding of your technology's health. Grafana Labs offers both cloud-based and self-managed options.

  • How does Grafana Labs integrate with other tools?

    Grafana Labs integrates with a wide range of data sources and platforms, including Prometheus, Graphite, Elasticsearch, and InfluxDB. It also supports various plugins extending its functionality and connectivity with other tools. This flexibility makes Grafana a versatile monitoring and visualization solution.

  • What the main competitors of Grafana Labs?

    Top alternatives to Grafana Labs include Datadog, Sematext Cloud, and Levitate. These competitors offer similar features like customizable dashboards, real-time data visualization, and alerting capabilities for monitoring IT infrastructure and applications.

  • Is Grafana Labs legit?

    Yes, Grafana Labs is a legitimate company. They offer a popular open-source platform with real-time data visualization and customizable dashboards, and are trusted by a large community. However, some users find the enterprise pricing and limited free features to be drawbacks.

  • How much does Grafana Labs cost?

    Grafana Labs offers a Free tier, a Pro tier at $9 per user/month, and an Advanced tier at $15 per user/month. Contact Grafana Labs for Enterprise pricing. There is no public information on additional add-on pricing.

  • Is Grafana Labs customer service good?

    Customer service experiences with Grafana Labs appear mixed. While some users found support helpful in resolving initial setup challenges, others experienced slow response times from the community. Some users also noted difficulty with query writing and error resolution.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.