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Sumo Logic description
Sumo Logic is a cloud-based software that helps you understand what's happening in your company's IT systems. It collects and analyzes data from your apps, servers, and security tools to give you a clear picture of performance and potential problems. This helps you find and fix IT issues faster, strengthen your security against cyber threats, and ensure your technology runs smoothly. Sumo Logic is designed for modern, cloud-focused companies who need a scalable solution to manage their growing IT complexity.
Who is Sumo Logic best for
Sumo Logic is a comprehensive cloud-based solution for companies seeking to simplify IT management and bolster security. Users praise Sumo Logic for its real-time monitoring capabilities, extensive integrations, and customizable dashboards. While some users find the interface complex and pricing a concern, Sumo Logic shines in its ability to detect and resolve system issues swiftly, making it a favorite among IT and security teams.
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Sumo Logic is a good fit for companies of all sizes, but it is particularly well-suited for medium to large enterprises.
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Sumo Logic is an ideal solution for technology-driven companies, particularly in Software, IT & Telecommunications.
Sumo Logic features
| Supported Sumo Logic uses machine learning to establish baselines and detect deviations. |
| Supported Sumo Logic offers log collection, storage, and analysis capabilities. |
| Supported Sumo Logic supports real-time log monitoring and analysis. |
| Supported Sumo Logic provides real-time security auditing and event tracking. |
| Supported Sumo Logic offers log analysis and reporting features for diverse data sources. |
| Supported Sumo Logic can identify and alert about malicious activities. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Sumo Logic reviews
We've summarised 319 Sumo Logic reviews (Sumo Logic GetApp reviews, Sumo Logic TrustPilot reviews, Sumo Logic Capterra reviews and Sumo Logic G2 reviews) and summarised the main points below.
- Real-time monitoring is very useful and customizable.
- Integrations with other systems are excellent, with pre-built dashboards.
- Fast and responsive search queries.
- The ability to customize dashboards is great.
- Helpful for monitoring and analyzing logs in real time to detect and resolve system issues quickly.
- It can be slow when searching across a large date range.
- The interface is confusing and can feel cluttered.
- Limited query language support - SQL is a must.
- Implementation of metrics, RUM, and tracing feels disconnected.
- Root cause analysis and service diagrams do not scale well for large organizations.
Sumo Logic pricing
The commentary is based on 24 reviews from Sumo Logic Capterra reviews and Sumo Logic G2 reviews.
While Sumo Logic is praised for its powerful features and ease of use, many users find the pricing structure complex and expensive, especially for large data volumes or smaller organizations. Careful consideration of data ingestion and storage needs is crucial to manage costs.
Users sentiment
See the Sumo Logic pricing page.
Sumo Logic alternatives
Datadog
It has a broader industry appeal and is growing faster.
Jira Service Management
Better for IT teams looking for seamless integration with the broader Jira ecosystem. It's a better fit for companies seeking robust internal workflow customization and reporting features. However, be aware of potential hidden costs and a steeper learning curve.
Dynatrace
More suitable for a wider range of industries and has more momentum in terms of employee growth.
Honeycomb
Better fit for enterprise customers. More focused on software engineers and developers working with complex systems. Has more momentum in terms of employee growth.
Microsoft Defender for Cloud
More focused on security than on general IT system monitoring. It has more momentum, but users find the initial setup more challenging.
Zabbix
Zabbix is a better Sumo Logic alternative for on-premise deployments. It has wider industry application but is less focused on real-time security auditing. Zabbix is growing faster than Sumo Logic and is a more cost-effective solution.
Sumo Logic FAQ
What is Sumo Logic and what does Sumo Logic do?
Sumo Logic is a cloud-based log management and security analytics platform. It helps businesses understand their IT data, detect anomalies, and improve security posture. Sumo Logic provides real-time insights from logs and metrics, enabling organizations to troubleshoot issues, optimize performance, and enhance security.
How does Sumo Logic integrate with other tools?
Sumo Logic integrates with various tools through its robust API and pre-built integrations. This allows for seamless connections with data sources like AWS, Azure, and Slack, enhancing its functionality and data centralization capabilities.
What the main competitors of Sumo Logic?
Sumo Logic competes with other cloud-based observability and log management platforms like Datadog, Dynatrace, and Splunk. These alternatives offer a range of features for monitoring, analyzing, and troubleshooting applications and infrastructure performance.
Is Sumo Logic legit?
Yes, Sumo Logic is a legitimate and safe cloud-based log management and security analytics software. It is a reputable company with generally positive user reviews, particularly for its real-time monitoring and integration capabilities.
How much does Sumo Logic cost?
There is no pricing information available for Sumo Logic.
Is Sumo Logic customer service good?
Based on user reviews, Sumo Logic's customer service is highly regarded. Users praise the support and engineering teams for their helpfulness, knowledge, and responsiveness. They appreciate the personalized assistance received, especially during the implementation process.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.