Datadog and New Relic are both powerful monitoring tools, but they cater to different needs. Datadog is a more comprehensive platform covering a wider range of monitoring needs, while New Relic is more focused on APM and offers a more flexible pricing structure. Choose Datadog if you need a single platform for all your monitoring needs and have a complex tech stack. Choose New Relic if your primary focus is APM and cost-effectiveness is a key concern.
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Datadog
New Relic
About
Datadog is a cloud-based software platform that gives you a complete view of your company's technology systems, from websites and apps to servers and databases. It helps you monitor performance, analyze data, and improve security, all in one place. Datadog is designed for companies of all sizes and is used by various teams, including IT, development, and security. It helps businesses ensure their technology runs smoothly, efficiently, and securely.
New Relic helps you understand how your software is performing. It collects data from your websites, apps, and infrastructure, showing you what's working well and what needs attention. This lets you troubleshoot issues faster, improve customer experience, and make better decisions about your technology investments. New Relic offers a single platform and a flexible, usage-based pricing model.
Summary
Main difference
Datadog is a comprehensive observability platform suitable for a wide range of tech stacks and offers extensive integrations. New Relic focuses on application performance monitoring (APM) and provides a flexible, usage-based pricing model.
Relative strengths of Datadog (compared to New Relic)
Broader range of features beyond APM, including infrastructure monitoring, log management, and security monitoring.
Extensive integrations with various cloud providers, technologies, and tools.
Stronger focus on infrastructure and system-level monitoring.
Relative weaknesses of Datadog (compared to New Relic)
Complex pricing structure can be difficult to understand and predict.
Can be more expensive than New Relic, especially for smaller organizations with limited monitoring needs.
Steeper learning curve due to the breadth of features and integrations.
Datadog is a comprehensive monitoring and observability platform ideal for technology-driven companies needing real-time insights into their systems. Users praise its intuitive dashboards and seamless cloud integrations, enabling quick identification and resolution of issues. However, some users have noted concerns about unpredictable costs and customer support responsiveness.
New Relic is a performance monitoring solution ideal for software developers and DevOps professionals. It offers robust application performance monitoring (APM), real-time data visualization, and a powerful query language (NRQL). Users praise its integrations and detailed insights but note concerns about high costs and UI complexity. New Relic excels in real-time monitoring, cloud environment support, and log monitoring.
Ideal for small, medium, and large enterprises, especially those with cloud infrastructure.
A good fit for software and IT companies; suitable for most other industries.
Best fit for small, mid-sized, and enterprise companies.
Ideal for Software, IT, Telecommunications, and various other industries.
Datadog and New Relic features
Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
Observability
Supported
Datadog monitors infrastructure health and performance providing end-to-end visibility.
Supported
New Relic monitors infrastructure health and performance, providing end-to-end visibility.
Digital Experience Monitoring
Supported
Datadog supports digital experience monitoring with features like RUM and synthetic monitoring.
Supported
New Relic offers digital experience monitoring (DEM) with features like real user monitoring and session replay.
Software Delivery
Supported
Datadog streamlines software development and deployment with CI/CD pipeline visibility, DORA metrics, and test optimization.
Partially supported
New Relic indirectly supports software delivery by monitoring deployments and performance, but not CI/CD pipelines.
Real-time monitoring
Supported
Datadog supports real-time server and application performance monitoring with features like custom dashboards and alerts.
Supported
New Relic supports real-time application and server performance monitoring with detailed metrics.
Cloud environment support
Supported
Datadog supports monitoring applications in cloud environments, including multi-cloud setups.
Supported
New Relic supports monitoring applications in AWS, Azure, and Google Cloud.
Real-time data visualization
Supported
Datadog provides real-time data visualization for immediate insights into system performance.
Supported
New Relic provides real-time data visualization via dashboards and NRQL.
Browse all features
Qualities
Value and Pricing Transparency
-0.95
Strongly negative sentiment
-0.74
Strongly negative sentiment
Customer Service
+0.08
Neutral sentiment
+0
Neutral sentiment
Ease of Use
+0.66
Rather positive sentiment
+0.81
Strongly positive sentiment
Reliability and Performance
+0.86
Strongly positive sentiment
+0.85
Strongly positive sentiment
Ease of Implementation
+0.26
Neutral sentiment
+0.52
Rather positive sentiment
Scalability
+1
Strongly positive sentiment
-0.2
Neutral sentiment
Datadog and New Relic Pricing
Datadog offers various pricing plans based on the specific product and features needed. Contact sales for custom quotes on LLM Observability and App Builder.
Plans
$0Free
Core collection and visualization features including standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, 1-day metric retention and support for up to 5 hosts.
$15 per host, per monthPro
Centralize your monitoring of systems, services, and serverless functions. Includes standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, alerts, container monitoring, custom metrics, custom events, single sign-on with SAML, outlier detection, and 15-month metric retention.
$23 per host, per monthEnterprise
Advanced features and administrative controls. Includes standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, alerts, container monitoring, custom metrics, custom events, single sign-on with SAML, outlier detection, Watchdog: Automated insights, correlations, anomaly detection, forecast monitoring, Live Processes, and 15-month metric retention.
$22 per host, per monthDevSecOps Pro
Secure your cloud resources and adhere to industry standards. Includes all features in Infrastructure Pro and CSM Pro: standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, alerts, container monitoring, custom metrics, custom events, single sign-on with SAML, outlier detection, Watchdog: Automated insights, correlations, anomaly detection, forecast monitoring, Live Processes, cloud security posture management (CSPM), Kubernetes security posture management (KSPM), built-in mapping of your resources to compliance frameworks to help with audits, vulnerability management (VM) for containers & hosts, cloud infrastructure entitlement management (CIEM), comprehensive inventory of cloud resources & linked risks, and case management.
$34 per host, per monthDevSecOps Enterprise
Advanced risk and threat detection capabilities. Includes all features in Infrastructure Enterprise and CSM Enterprise: standard events and metrics, out-of-the-box dashboards, 800+ integrations, host and container maps, enterprise-grade security, unlimited user accounts, 1-to-1 collaboration on CoScreen, full-resolution data retention, alerts, container monitoring, custom metrics, custom events, single sign-on with SAML, outlier detection, Watchdog: Automated insights, correlations, anomaly detection, forecast monitoring, Live Processes, file integrity monitoring, cloud workload security (CWS) for Linux, Windows Kubernetes, Docker, and AWS Fargate ECS/EKS, and increased container allotment (20 containers allotted per host license).
$31 per host, per monthAPM
Resolve issues faster with end-to-end distributed traces and service health metrics, automatic service discovery and dependency mapping (Universal Service Monitoring), 15-minute live trace search & analytics, 15-day historical search & analytics, RED metrics based on 100% of traffic with 15-month retention, and the ability to correlate traces with metrics, logs, processes, network data, and more.
$35 per host, per monthAPM Pro
Track and improve the performance of your streaming data pipelines end to end. Includes everything in APM, plus Data Streams Monitoring: automatic dependency mapping of all queues, consumers, and producers, end-to-end pipeline latency and consumer lag metrics, and faulty queue detection.
$40 per host, per monthAPM Enterprise
Optimize code performance in production with minimal overhead. Includes everything in APM Pro, plus Continuous Profiler: code-level tracing including wall, lock, CPU, and I/O time, CPU and memory code profiles for resource and cost optimization, code performance comparisons across versions, and actionable insights with automatic code analysis.
$36 per host, per monthAPM DevSecOps
Reduce security risk with OSS vulnerability detection in production. Includes everything in APM, plus Software Composition Analysis (SCA): identify vulnerabilities in third party libraries, prioritize vulnerabilities based on exposure and CVSS, and actionable remediation guidance with service ownership insights.
$40 per host, per monthAPM DevSecOps Pro
Reduce security risk with OSS vulnerability detection in production. Includes everything in APM Pro, plus Software Composition Analysis (SCA): identify vulnerabilities in third party libraries, prioritize vulnerabilities based on exposure and CVSS, and actionable remediation guidance with service ownership insights.
$45 per host, per monthAPM DevSecOps Enterprise
Reduce security risk with OSS vulnerability detection in production. Includes everything in APM Enterprise, plus Software Composition Analysis (SCA): identify vulnerabilities in third party libraries, prioritize vulnerabilities based on exposure and CVSS, and actionable remediation guidance with service ownership insights.
$0.10 per ingested or scanned GB, per monthStandard
Ingest, process, enrich, live tail, and archive all your logs, out-of-the-box parsing for 200+ log sources, enrich and tag your logs for RBAC, cost control and usage allocation, generate log-based metrics for long term analysis, self-hosted archives, with the option to ad-hoc rehydrate back to Datadog, and dynamic routing to desired retention tier options.
$1.70 per million log events, per monthStandard Indexing
For real-time exploration, alerting, and dashboards with mission-critical logs, prioritize logs for critical investigations, build log alerts with Log Monitors, detect log anomalies proactively with Watchdog Insights. Best suited for frequently accessed logs i.e. infrastructure, application, operational logs.
$0.10 per ingested or scanned GB, per monthFlex Starter
Ingest, process, enrich, live tail, and archive all your logs, out-of-the-box parsing for 200+ log sources, enrich and tag your logs for RBAC, cost control and usage allocation, generate log-based metrics for long term analysis, self-hosted archives, with the option to ad-hoc rehydrate back to Datadog, and dynamic routing to desired retention tier options.
$0.60 per million events stored, per monthFlex Logs Starter
For historical investigations and long-term retention, retention options of 6 months, 12 months, and 15 months, bundled Starter Compute for log volumes below 2B per month (10B total stored), easily search for logs stored in both Standard and Flex Tier without the need to rehydrate. Best suited for infrequently accessed logs that need to be retained for longer periods.
$0.05 per million events stored, per monthFlex Storage
For historical investigations or security, audit, and compliance use cases, flexible long-term retention up to 15 months without the need to rehydrate, increased ROI on high-volume logs, ability to correlate with metrics and traces for deeper analysis. Best suited for infrequently accessed logs.
$0.05 per instance-hour, per monthFlex Compute
Multiple preconfigured compute options to suit your search and analytics workloads, easily search for logs stored in both Standard and Flex Tier, Datadog-managed compute infrastructure, ability to scale up or down based on your query use cases, customize compute choices based on business priority and environment i.e. staging, production.
$0.25 per GB outbound, per destination, per monthLog Forwarding to Custom Destinations
Centralize your log processing, enrichment and routing to multiple destinations, forward your logs in real-time to any destination in just a few clicks, collect, transform, and route logs to multiple destinations without the need to index, low-latency, cloud scale throughput, and RBAC-enabled.
$1.50 per 1,000 sessions, per monthRUM
Optimize web applications and apps on iOS, Android and other platforms with OOTB performance metrics and alerts, get visibility into code bugs and crashes using Error Tracking & Crash Reporting, troubleshoot high latency and app freezes using Resources and Long Tasks, automatic and custom tracking of page views and user actions inside user sessions, understand and optimize key user flows using funnel analysis and frustration signals.
$1.80 per 1,000 sessions, per monthRUM & Session Replay
Everything in RUM, plus the ability to view user problems firsthand by watching video-like replays, exclude all user inputs by default using privacy options, analyze bugs as they occur and understand their impact on performance using DevTools, and visualize user behavior through click interactions on Heatmaps.
$20 per committer, per monthTest Optimization
Detect tests that fail or slow down your CI pipelines, catch and prevent flaky tests from being merged, lower CI costs through improved testing efficiency, improve testing quality and developer productivity.
$9 per Infrastructure host, per monthUniversal Service Monitoring
Automatically discover all 1st and 3rd party services and their dependencies, monitor real-time performance metrics of every service in one place, and standardize monitoring best practices across all teams.
$10 per host, per monthSoftware Composition Analysis (SCA)
Identify vulnerabilities in open-source libraries, prioritize vulnerabilities based on CVSS and context (exposure, threat activity, exploitability), and accelerate remediation with Jira integrations and service ownership insights.
$31 per host, per monthThreat Management
Detect OWASP attacks in real-time, protect web application by blocking suspicious requests or bad actors, and investigate with runtime execution context and attack flow.
$0.30 per scanned GB, per monthSensitive Data Scanner
Discover, classify, and redact your sensitive data in real time at any scale. Offers out-of-the-box and customizable detection rules, and sensitive data detection across all ingested data, regardless of source.
$30 per seat, per monthIncident Management
Declare incidents directly from observability signals within Datadog, embed real-time telemetry data into incident timelines and postmortems, manage and resolve incidents directly in Slack or MS Teams, instantly create AI-generated postmortems, calculate key incident metrics through OOTB dashboards.
$5 per host, per monthCloud Network Monitoring
Understand network traffic patterns and search with tags, built for hybrid multi-cloud and on-premises environments, correlate applications, infrastructure, and networks faster, and focused remediations with intelligent insights and alerting.
$7 per device, per monthNetwork Device Monitoring
Monitor the health and performance of on-premise network devices, out-of-the-box metrics collected from switches, routers, firewalls and more, visualize interface bandwidth and utilization, disk, fan, and other hardware health, and comprehensive and customizable alerts.
$0.65 per million records, per monthNDM Netflow Monitoring
Monitor traffic trends and bandwidth usage for NetFlow-enabled devices, identifying top talkers, top listeners, and top protocols, pivot your view by filtering NetFlow records to fields such as interface, device, and application, and visualize your NetFlow data over time with our OOTB dashboard.
$5 per 10K test runs, per monthAPI Testing
Proactively monitor site availability, monitor uptime SLAs and SLOs, globally managed locations, and sophisticated alerting capabilities.
$12 per thousand test runs, per monthBrowser Testing
Easily monitor critical user journeys, record tests without code, intelligent, self-maintaining tests, and ability to view screenshots and front-end errors for every step.
$50 per hundred test runs, per monthMobile App Testing
Proactively monitor your key business flows using real devices, record tests without code, run tests on real Android and iOS devices, intelligent, self-maintaining tasks, and ability to view screenshots and front-end errors for every step.
$79 per additional parallelization, per monthContinuous Testing
Increase the speed of your test runs in the CI, run multiple tests at the same time across your test environments to expedite release cycles and reduce test durations, analyze tests across your pipelines in the Synthetic Monitoring & Continuous Testing Explorer and search using facets on test durations, commit author, pipeline, and more.
$10 per host, per monthSoftware Composition Analysis (SCA)
Identify vulnerabilities in open-source libraries in application services, prioritize vulnerabilities based on active risk posed in production, and accelerate remediation with Jira integrations and service ownership insights.
$79 per additional parallelization, per monthContinuous Testing
Increase the speed of your test runs in the CI, run multiple tests at the same time across your test environments to expedite release cycles and reduce test durations, analyze tests across your pipelines in the Synthetic Monitoring & Continuous Testing Explorer and search using facets on test durations, commit author, pipeline, and more.
2% of monthly spendAudit Trail
Get full visibility into user access and platform changes across all services, empowering DevOps and compliance teams with context-rich insights.
$5 per active function, per monthServerless Workload Monitoring
Centralized monitoring of serverless apps, detect issues with real-time serverless metrics, identify increases in cold starts or cold start duration, search for functions with custom serverless tags, and correlate metrics with recent deployments.
$5 per active step function, per monthServerless Workload Monitoring
Add deeper visibility into your active functions, detect issues in your AWS Step Functions in real time, identify bottlenecks and optimizations in individual states within your step function, and correlate metrics with logs, error tracking, and deployment tracking to troubleshoot faster.
$3 per active application instance, per monthServerless Workload Monitoring
Centralized monitoring of Azure Container Apps, detect issues with real-time OOTB and custom metrics, identify increases in cold starts or shutdowns, search for services with custom tags, correlate metrics with audit logs from serverless resources, find bottlenecks or errors for individual requests, trace functions, APIs and queues all in one trace, enrich traces with request and response payloads, and visualize requests with out-of-the-box service map.
$3 per active application instance, per monthServerless Workload Monitoring
Centralized monitoring of Google Cloud Run, detect issues with real-time OOTB and custom metrics, identify increases in cold starts or shutdowns, search for services with custom tags, correlate metrics with audit logs from serverless resources, find bottlenecks or errors for individual requests, trace functions, APIs and queues all in one trace, enrich traces with request and response payloads, and visualize requests with out-of-the-box service map.
$10 per million state transitions, per monthServerless APM
Tracing for your workflows, visualize the path of your executions to identify exactly where to begin troubleshooting issues, identify bottlenecks and optimizations in individual states within your step function with execution-level metrics and monitors, and see input and output payloads on each state transition to reproduce bugs easily.
$10 per million traced invocations, per monthServerless APM
Add deeper visibility into your active functions, find bottlenecks or errors for individual invocations, trace functions, APIs and queues all in one trace, enrich traces with request and response payloads, and visualize requests with out-of-the-box service map.
$10 per million traced invocations, per monthServerless Application Security
Comprehensive threat detection, detect attackers in real time, investigate attacks with distributed tracing and runtime context, build custom detection rules to detect business logic attacks, and integrate with existing security stack to respond to attacks.
$10 per 100 Workflow Executions, per monthWorkflow Automation
Build and trigger automated workflows directly from your observability data, get started fast with 40+ pre-built blueprints across DevOps and Security use cases, and stay in control of your automation with humans in the loop.
$15 per host per monthData Streams Monitoring
Track and improve the performance of your streaming data pipelines from end to end, detect slowdowns anywhere in your event-driven applications, localize and resolve pipeline bottlenecks and failures, and remediate floods of backed-up messages.
$20 per host, per monthCode Security (IAST)
Detect real vulnerabilities in your production application’s code and fix them faster with observability context, detect vulnerabilities in 1st-party code running in production, eliminate false positives with 100% accuracy in OWASP Benchmark, prioritize vulnerabilities based on threat activity posed in production, fix vulnerabilities faster with source code integration and guided remediation steps, and streamline troubleshooting workflows between DevOps and Security teams.
$5 per million events analyzed, per monthCloud SIEM
More than 350, and growing, out-of-the-box detection rules maintained by Datadog’s detection engineering experts, logs are analyzed in real time for detection within seconds, threat hunt and investigate across 15-months of security data using our easy-to-use log search tools, reduce time to insight in complex cloud environments using our graph-based, entity-focused investigation tools, accelerate mean time to response with automation workflows.
$70 per database host, per monthDatabase Monitoring
Track normalized query performance trends using database-generated metrics, correlate query performance with database infrastructure metrics, access all of your database insights, database hosts, clusters, and applications, and extract valuable data without compromising database security.
$0.05 per host, per hourData Jobs Monitoring
Observe, troubleshoot, and cost-optimize your Spark and Databricks jobs across data pipelines, detect problematic Spark and Databricks jobs anywhere in your data pipelines, remediate failed and long-running-jobs faster, and optimize overprovisioned compute resources to reduce costs.
$0.25 per 1k error events, per monthError Tracking
Group and triage error events across web, mobile, and backend applications, automatically group similar errors into issues representing bugs, prioritize the most important issues based on count, recency, or impact, resolve errors faster with custom monitors and one-click pivot into Git and IDEs, and investigate anomalistic tags surfaced by Watchdog Insights.
$0.10 per ingested GB per monthObservability Pipelines
Aggregate, process, and route log data in your own environment at scale.
$7.50 per host, per monthCloud Cost Management
Take control of your cloud costs, break down and allocate your costs at a granular level, down to an individual resource, quickly identify top cost changes and take action on them, and empower your Engineering teams to include costs on their application dashboards.
Datadog’s intuitive dashboards make it easy to monitor systems.
Seamless integration with AWS and other cloud providers.
The vast number of integrations allows for extensive customization.
Real-time alerts help quickly identify and resolve issues.
Easy integration with various platforms and frameworks.
The query language, NRQL, is very powerful and allows for flexible data analysis.
APM features are robust and provide detailed insights into application performance.
Alerting features are customizable and integrate with popular communication channels like Slack.
Users dislike
Unpredictable costs make it difficult to budget for.
Log ingestion is very expensive.
Customer support can be slow and unresponsive.
Documentation can be out of date or difficult to find.
High costs are a major concern for users, especially for smaller companies.
The UI, while generally praised, can feel overwhelming for new users due to its complexity.
Recent UI changes have caused confusion and frustration for some long-time users.
Documentation can be out-of-date, making advanced configuration challenging.
Datadog and New Relic Ratings
G2
4.3/5
(532)
Capterra
4.6/5
(242)
TrustPilot
1.9/5
(13)
Glassdoor
3.9/5
(1186)
G2
4.3/5
(450)
Capterra
4.5/5
(178)
TrustPilot
2.1/5
(9)
Glassdoor
3.3/5
(1185)
Company health
Employee growth
36% increase in the last year
8% increase in the last year
Web traffic
10% decrease in the last quarter
22% decrease in the last quarter
Financing
February 2020 - $148M
July 2023 - $215M
How do Datadog's customizable dashboards compare to New Relic's NRQL for data analysis?
Datadog's customizable dashboards provide a visual interface for exploring and presenting data, while New Relic's NRQL (New Relic Query Language) offers a more programmatic and flexible approach to data analysis. Datadog dashboards are great for creating static views and sharing high-level insights, whereas NRQL allows for complex queries, filtering, and aggregations to uncover deeper insights and trends within the data. Essentially, Datadog dashboards are geared towards visualization, while NRQL provides more powerful analytical capabilities.
Which product, Datadog or New Relic, provides better integration with multi-cloud environments?
Both Datadog and New Relic offer robust support for multi-cloud environments. Datadog explicitly mentions multi-cloud setups in its feature list while New Relic specifies support for AWS, Azure, and Google Cloud. Given that both are prominent in the APM and observability space and cater to enterprise clients, it's safe to assume they both handle multi-cloud architectures effectively. Therefore, neither product demonstrably provides *better* multi-cloud integration than the other based on the provided information.
What are the advantages of Datadog?
Datadog offers broader observability across various systems, including infrastructure, logs, and application performance, while New Relic primarily focuses on application performance monitoring. Datadog also boasts a larger number of pre-built integrations, simplifying connections with various third-party tools. While both offer real-time monitoring, Datadog's customizable dashboards are often praised for their intuitiveness and ease of use. Finally, Datadog provides stronger cloud environment support, particularly valuable for organizations utilizing multi-cloud setups.
What are the disadvantages of Datadog?
Datadog's main disadvantages are its unpredictable and potentially high costs, especially for log ingestion. Users also report slow and sometimes unresponsive customer support, along with documentation that can be difficult to navigate or outdated.
Microsoft Defender for Cloud enhances the security of your cloud resources. It helps find and fix vulnerabilities, protect against cyber threats, and maintain compliance with security standards. It provides a range of security features covering applications, data, and infrastructure across multiple cloud platforms, not just Microsoft's. Defender for Cloud helps organizations of all sizes manage their cloud security posture more effectively.
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Splunk APM
Splunk APM helps you understand the performance of your company's software and applications. It provides detailed insights into how well your software is running, identifies bottlenecks, and helps troubleshoot issues faster. Splunk APM is particularly useful for companies with complex software systems and those adopting cloud-based technologies. It offers a deep level of analysis for engineers to understand code-level performance and uses AI to assist in identifying and resolving problems quickly.
Sumo Logic is a cloud-based software that helps you understand what's happening in your company's IT systems. It collects and analyzes data from your apps, servers, and security tools to give you a clear picture of performance and potential problems. This helps you find and fix IT issues faster, strengthen your security against cyber threats, and ensure your technology runs smoothly. Sumo Logic is designed for modern, cloud-focused companies who need a scalable solution to manage their growing IT complexity.
N-able N-central is a comprehensive IT management platform designed for businesses of all sizes and industries. It allows you to monitor and manage devices and networks from a single dashboard, automate tasks like patching, and improve your security posture with integrated tools. N-central offers both cloud-based and on-premise deployment options to suit your needs. It aims to simplify IT management, improve efficiency, and reduce costs by automating tasks and providing a centralized view of your IT environment.
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