Logo of ClickDimensions

ClickDimensions

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
12% decrease in the last year
Web traffic
4% increase in the last quarter
Financing
February 2016 - $550K

Ratings

Glassdoor
3.9/5
(79)

ClickDimensions description

ClickDimensions is a marketing automation software specifically designed for businesses that use Microsoft Dynamics 365. This means it seamlessly integrates with your existing customer data, keeping everything in one place. With ClickDimensions, you can automate marketing tasks like email campaigns, track customer engagement, and measure the effectiveness of your efforts through detailed analytics. It aims to simplify your marketing processes, improve sales alignment, and ultimately help you grow your business.


Who is ClickDimensions best for

ClickDimensions is a marketing automation solution seamlessly integrated with Microsoft Dynamics 365. This integration keeps customer data centralized, simplifying marketing processes and improving sales alignment. Users praise its robust email marketing automation and detailed analytics. However, some find the interface outdated and experience occasional glitches. ClickDimensions is best for businesses of all sizes already invested in the Microsoft ecosystem and looking to enhance their marketing efforts.

  • Best fit for small to enterprise-level businesses using Microsoft Dynamics 365.

  • Ideal for Software, IT, and Telecommunications companies, a good fit for Finance, Banking, Insurance, Manufacturing, Marketing, Advertising, and Professional Services.


ClickDimensions features

Type in the name of the feature or in your own words tell us what you need
Supported

ClickDimensions offers email marketing automation with drag-and-drop builders, workflows, A/B testing, and analytics.

Supported

ClickDimensions supports transactional emails triggered by user actions, such as order confirmations or password resets.

Supported

ClickDimensions automates email marketing, social media posting, and campaign management.

Supported

ClickDimensions supports personalized, omnichannel customer journeys through campaign automation and CRM integration.

Supported

ClickDimensions supports creating and sending targeted email campaigns.

Supported

ClickDimensions supports lead management with features like lead scoring, nurturing, activity tracking, and web-to-lead forms.

Supported

ClickDimensions allows creating and managing email lists, enabling segmentation and targeted campaigns.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.5

Reliability and Performance

Neutral
-0.07

Ease of Implementation

Rather positive
+0.5

Scalability

Neutral
+0.2

ClickDimensions reviews

We've summarised 300 ClickDimensions reviews (ClickDimensions TrustPilot reviews and ClickDimensions G2 reviews) and summarised the main points below.

Pros of ClickDimensions
  • Seamless integration with Microsoft Dynamics 365.
  • Robust email marketing and automation features.
  • Detailed analytics and reporting for tracking campaigns.
  • Helpful customer support and training resources.
Cons of ClickDimensions
  • Limited customization options, especially for forms and landing pages.
  • The email editor can be glitchy and doesn’t always save changes.
  • Occasional bugs and slow loading times.
  • Some users find the interface outdated and not user-friendly.

ClickDimensions pricing

The commentary is based on 16 reviews from ClickDimensions G2 reviews.

ClickDimensions' pricing is a recurring theme in reviews. Some users find it expensive, especially for high email volumes, while others consider it reasonable for the value provided. A few note significant price increases upon renewal. Cost is a key factor to consider when evaluating ClickDimensions.

Users sentiment

Rather negative
-0.33

ClickDimensions alternatives

  • Logo of Campaigner
    clickdimensions vs Campaigner
    Offers multi-channel marketing, including SMS, unlike ClickDimensions. Has more momentum based on employee growth. Lacks Dynamics 365 integration. A ClickDimensions competitor and alternative for broader marketing needs.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for companies focused on inbound marketing and broader industry fit. Has more momentum based on employee growth. More user reviews suggest a wider user base, though individual user satisfaction is similar. Not designed specifically for Microsoft Dynamics users.
    Read more
  • Logo of CS CRM
    CS CRM
    More focused on sales, service, and operations. Has more momentum based on employee growth. Lacks specific marketing automation features. A ClickDimensions alternative and competitor.
    Read more
  • Logo of ActiveCampaign
    ActiveCampaign
    Better for a wider range of industries. Not Dynamics 365 specific. A ClickDimensions competitor and alternative.
    Read more
  • Logo of Act-On
    Act-On
    Better fit for B2B focused mid-size and enterprise businesses. Wider industry applicability. Has grown faster in website traffic. Lower ratings on Glassdoor.
    Read more
  • Logo of Dialpad Ai Voice
    Dialpad Ai Voice
    Better for call transcription, summaries, and action items using AI. A cloud-based phone system focusing on communication and AI insights, ideal for sales and customer service teams. Not designed for marketing automation within Microsoft Dynamics 365. Dialpad Ai Voice is a ClickDimensions competitor and alternative.
    Read more

ClickDimensions FAQ

  • What is ClickDimensions and what does ClickDimensions do?

    ClickDimensions is a marketing automation platform built for Microsoft Dynamics 365 users. It automates marketing processes like email campaigns and lead nurturing, providing analytics to measure effectiveness. ClickDimensions streamlines workflows and leverages customer data for business growth.

  • How does ClickDimensions integrate with other tools?

    ClickDimensions seamlessly integrates with Microsoft Dynamics 365, centralizing your marketing and customer data. It also connects with other business tools, though specific integrations are not extensively listed in the provided data.

  • What the main competitors of ClickDimensions?

    Top ClickDimensions competitors include HubSpot Marketing Hub, Act-On, and ActiveCampaign. These alternatives offer similar marketing automation features, but may differ in CRM integrations, pricing, and target customer size. Consider exploring these options if you're looking for alternatives to ClickDimensions.

  • Is ClickDimensions legit?

    ClickDimensions is a legitimate marketing automation software specializing in Microsoft Dynamics 365 integration. It's generally safe and offers robust email marketing, automation, and analytics. However, some users report limited customization and occasional glitches. Consider exploring alternatives like HubSpot or ActiveCampaign if these are critical concerns.

  • How much does ClickDimensions cost?

    ClickDimensions does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific product needs and company size.

  • Is ClickDimensions customer service good?

    ClickDimensions receives mixed reviews regarding customer support. While many users praise the helpful and responsive support team, others have experienced slow response times and difficulty resolving complex issues. Overall, the support experience seems to vary.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.