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CS CRM description
CS CRM, from Microsoft Dynamics 365, helps businesses of all sizes manage customer interactions and data. It offers tools for sales, service, and marketing, including lead and opportunity tracking, automated workflows, and reporting. CS CRM is designed to improve customer relationships, drive sales growth, and streamline business processes. It's a cloud-based solution, accessible from anywhere.
Who is CS CRM best for
CS CRM from Microsoft Dynamics 365 helps small businesses manage customer interactions and data. It offers sales, service, and marketing tools, including lead tracking, workflows, and reporting. CS CRM improves customer relationships, drives sales growth, and streamlines processes. It's cloud-based and accessible from anywhere.
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Best for small businesses.
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No specific industry fit.
CS CRM features
| Supported Microsoft Dynamics 365 automates sales workflows and tasks. |
| Supported CS CRM supports account management, including contacts, deals, and activities. |
| Supported Microsoft Dynamics 365 CRM supports extensive reporting and analytics, including integration with Power BI. |
| Supported Contact segmentation is supported in most CRM systems, including those for customer service. |
| Supported Microsoft Dynamics 365 has sales analytics features. |
| Supported CS CRM supports recording customer communications, tracking activities, and managing tasks. |
| Supported CS CRM systems streamline sales processes, enhance communication, and centralize information. |
CS CRM alternatives
SuiteCRMBetter fit for companies of all sizes. Open-source and free, offering a cost-effective CS CRM alternative. Highly customizable. Community support.Read more
ClickDimensionsBetter fit for software, IT, and telecommunications companies. Has strong email marketing automation. ClickDimensions integrates seamlessly with Microsoft Dynamics 365. However, it has negative pricing sentiment and is less popular than CS CRM.Read more
AssistiveBetter for medium-sized businesses, especially those with field sales teams in retail, consumer goods, manufacturing, real estate, construction, or software/IT. Higher rated by users, who praise its mobile app and customer support. A free plan is available.Read more
DEESO SolutionsMore focused on marketing automation and customer interaction management. Has a higher average rating on G2.Read more
next4biz CRMBetter for marketing and sales process streamlining. Focuses on data security and compliance (GDPR, CCPA). Caters to small to medium businesses.Read more
CS CRM FAQ
What is CS CRM and what does CS CRM do?
CS CRM, powered by Microsoft Dynamics 365, helps businesses manage customer interactions and data. It offers sales, service, and marketing tools, including lead tracking, automation, and reporting. CS CRM improves customer relationships, boosts sales, and streamlines processes, accessible from anywhere via the cloud.
How does CS CRM integrate with other tools?
CS CRM integrates with other Microsoft products, including Power BI for enhanced reporting and analytics. It also supports integrations with other business applications, though specific integrations are not detailed.
What the main competitors of CS CRM?
Top alternatives to CS CRM include SuiteCRM, ClickDimensions, and RSoft CRM. SuiteCRM is a free, open-source option, while ClickDimensions focuses on marketing automation within Microsoft Dynamics 365. RSoft CRM offers a broad range of sales, marketing, and customer service tools. Other competitors include Assistive, DEESO Solutions, and next4biz CRM.
Is CS CRM legit?
CS CRM, powered by Microsoft Dynamics 365, appears legitimate and safe for managing customer interactions and data. It offers sales, service, and marketing tools, including lead tracking and reporting. However, further research is advised to ensure it meets your specific business needs.
How much does CS CRM cost?
I couldn't find pricing details for CS CRM. Contact the vendor directly to determine if CS CRM is worth the investment for your needs. Product pricing and available plans can vary.
Is CS CRM customer service good?
There is no customer service review data available to determine if CS CRM's customer service is good.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.