What is BookingKoala and what does BookingKoala do?

BookingKoala is a cloud-based appointment scheduling software for service businesses. It offers online booking, automated reminders, client management, and reporting tools. BookingKoala helps streamline operations, improve customer communication, and manage sales, and is ideal for small to medium-sized businesses.

How does BookingKoala integrate with other tools?

BookingKoala integrates with various tools to enhance its functionality. It allows online booking through its website and mobile apps, and offers client and staff dashboards for efficient appointment management. It also provides automated reminders and other features to streamline business operations.

What the main competitors of BookingKoala?

BookingKoala's main competitors include Simpro, Yocale, Goldie, Sortscape, TIMIFY, and ServiceTrade. These alternatives offer similar features like online booking, scheduling, and business management tools, catering to various industries from trades and beauty to general services.

Is BookingKoala legit?

BookingKoala appears to be a legitimate scheduling software. User reviews praise its comprehensive features and responsive customer support. However, some users mention a complex setup process. Consider exploring alternatives if ease of use is a top priority.

How much does BookingKoala cost?

I couldn't find pricing details for BookingKoala. For the most up-to-date pricing information, I recommend visiting BookingKoala's website or contacting their sales team directly.

Is BookingKoala customer service good?

BookingKoala's customer service is consistently praised in reviews. Users highlight the quick responses, helpful support staff, and their willingness to assist with setup and onboarding. Even users less tech-savvy found the customer service beneficial.

BookingKoala

LinkedIn Twitter

Company health

Employee growth

33% increase in the last year

Web traffic

33% decrease in the last quarter

Financing

July 2018 - $340K

Ratings

4.9/5

(35)

5.0/5

(42)

BookingKoala description

BookingKoala is a cloud-based software designed to simplify appointment scheduling and business operations for service-based businesses. It offers tools to manage appointments, track sales, and handle marketing. Features include automated reminders, client referrals, and detailed reporting. BookingKoala also provides separate dashboards for clients and staff to manage their appointments and track relevant information. The software is available for a monthly fee and offers email support.

Who is BookingKoala best for

BookingKoala streamlines appointment scheduling and business operations for service businesses. Users praise its comprehensive features, user-friendly interface, and excellent customer support. Some report initial setup complexity and occasional minor bugs. It offers online booking, automated reminders, and client management tools to enhance communication and organization.

Best for small to medium businesses (1-100 employees), good fit for medium businesses (101-1000).
Ideal for service-based businesses, particularly cleaning, moving, beauty/personal care, and pet services.

BookingKoala features

Type in the name of the feature or in your own words tell us what you need

Supported

BookingKoala allows storing client details like name, contact information, and addresses.

Supported

BookingKoala enables online booking through its website and mobile apps.

Supported

Users can book, reschedule, and cancel appointments via a self-service interface.

BookingKoala reviews

We've summarised 77 BookingKoala reviews (BookingKoala Software Advice reviews, BookingKoala Capterra reviews and BookingKoala G2 reviews) and summarised the main points below.

Pros of BookingKoala

Excellent and responsive customer support.
User-friendly interface for booking and managing appointments.
Comprehensive features for scheduling, marketing, and reporting.
Provider and customer dashboards enhance communication and organization.
Automated features, such as reminders and notifications, streamline operations.

Cons of BookingKoala

Initial setup can be complex and time-consuming.
Embedding booking forms onto websites can be difficult.
Some minor bugs and glitches have been reported.
Navigation can be challenging due to the extensive features.

BookingKoala alternatives

Simpro

Better suited for businesses in the trades and construction industries. A BookingKoala competitor and alternative, Simpro has slower website traffic growth.
Read more
yocale

Better fit for larger enterprises. Has a wider range of integrations including point-of-sale and video conferencing. Grows slower than BookingKoala.
Read more
Goldie

Better suited for solopreneurs in beauty, wellness, and lifestyle. Free plan available. Simpler feature set for easier initial setup. More affordable pricing for individual users. Goldie is a BookingKoala alternative and competitor.
Read more
SortScape

Better for lawn care businesses specifically. A SortScape alternative for users who need broader industry applications. SortScape has positive pricing sentiment and offers a free trial.
Read more
TIMIFY

Better for larger businesses and teams needing resource management. More integrations with popular business apps. Stronger customer support. Free plan available. BookingKoala alternative; TIMIFY competitor.
Read more
ServiceTrade

Better suited for enterprise companies in construction, manufacturing, and professional services. Focuses on inspections and compliance reporting, especially for fire, mechanical, and HVAC services. Has slower momentum.
Read more

BookingKoala FAQ

What is BookingKoala and what does BookingKoala do?

BookingKoala is a cloud-based appointment scheduling software for service businesses. It offers online booking, automated reminders, client management, and reporting tools. BookingKoala helps streamline operations, improve customer communication, and manage sales, and is ideal for small to medium-sized businesses.
How does BookingKoala integrate with other tools?

BookingKoala integrates with various tools to enhance its functionality. It allows online booking through its website and mobile apps, and offers client and staff dashboards for efficient appointment management. It also provides automated reminders and other features to streamline business operations.
What the main competitors of BookingKoala?

BookingKoala's main competitors include Simpro, Yocale, Goldie, Sortscape, TIMIFY, and ServiceTrade. These alternatives offer similar features like online booking, scheduling, and business management tools, catering to various industries from trades and beauty to general services.
Is BookingKoala legit?

BookingKoala appears to be a legitimate scheduling software. User reviews praise its comprehensive features and responsive customer support. However, some users mention a complex setup process. Consider exploring alternatives if ease of use is a top priority.
How much does BookingKoala cost?

I couldn't find pricing details for BookingKoala. For the most up-to-date pricing information, I recommend visiting BookingKoala's website or contacting their sales team directly.
Is BookingKoala customer service good?

BookingKoala's customer service is consistently praised in reviews. Users highlight the quick responses, helpful support staff, and their willingness to assist with setup and onboarding. Even users less tech-savvy found the customer service beneficial.

Reviewed by

MK

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.