Logo of fieldd

fieldd

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Last updated on

Company health

Employee growth
50% increase in the last year
Web traffic
18% increase in the last quarter

Ratings

G2
0.0/5
(2)
Capterra
4.8/5
(31)

fieldd description

Fieldd is a cloud-based software designed for businesses that manage employees working at client locations. It uses artificial intelligence to streamline tasks like scheduling, dispatching, and tracking work orders. Fieldd also offers tools for customer relationship management, online bookings, and point-of-sale transactions.


Who is fieldd best for

Fieldd is a cloud-based solution for field service businesses needing scheduling, dispatching, and customer relationship management tools. Its AI-powered automation streamlines tasks, while the mobile app empowers technicians with real-time access to job details and customer information. Users praise Fieldd's ease of use and comprehensive features but point out the cumbersome admin booking process and pricing as drawbacks. Ideal for photography, auto repair, and mobile detailing businesses.

  • Not suitable for small, medium, or enterprise companies.

  • Best fit for retail and automotive businesses, suitable for consumer goods, real estate, transportation, media, software, and marketing.


fieldd features

Type in the name of the feature or in your own words tell us what you need
Supported

Fieldd provides a mobile app for technicians to access schedules, job details, and likely customer information.

Supported

Fieldd allows technicians to collect payments directly from customers using their mobile devices.

Supported

Fieldd supports job scheduling and dispatching to technicians.

Supported

Fieldd optimizes routes to minimize drive time and increase technician efficiency.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.8

fieldd reviews

We've summarised 33 fieldd reviews (fieldd GetApp reviews, fieldd Capterra reviews and fieldd G2 reviews) and summarised the main points below.

Pros of fieldd
  • Excellent customer support, quick and responsive.
  • Easy to use and user-friendly interface.
  • Comprehensive client management system with streamlined booking.
  • Powerful automation features save time.
  • Highly customizable booking portal and customer app.
Cons of fieldd
  • Price increases year after year without adding much value.
  • Large price jump between Scale and Corporate plans.
  • Admin side booking is cumbersome, requires desktop use for custom jobs.
  • Worker app is slow and clunky with outdated UI.
  • Lacks native POS device integration, workaround required.

fieldd pricing

The commentary is based on 4 reviews from fieldd Capterra reviews and fieldd G2 reviews.

All plans include fielddPAY, unlimited customers, easy onboarding, job scheduling, all-in-one features, live updates, customer management and worker management.

Users sentiment

Strongly negative
-1

See the fieldd pricing page.

  • fieldd has a free trial.

Start Plan

$99 per user/month/month

The tools new businesses need. Includes 5 users and 120 jobs/month.

Growth Plan

$179 per user/month/month

The foundation businesses need to grow. Includes 10 users and 220 jobs/month.

Scale Plan

$269 per user/month/month

Tools to scale your growing business. Includes 30 users and 600 jobs/month.

Corporate Plan

$999 per user/month/month

A white label alternative to custom software dev. Includes unlimited users and 2000 jobs/month.

Custom Plan

Custom

Custom builds for businesses. Includes unlimited users and unlimited jobs/month.


fieldd alternatives

  • Logo of BigChange
    BigChange
    Better for manufacturing and construction. More suitable for medium-sized businesses. Negative pricing sentiment.
    Read more
  • Logo of SortScape
    SortScape
    Better fit for lawn care businesses. Integrates with Xero and Quickbooks. Sortscape is simpler and easier to use. More affordable fieldd alternative.
    Read more
  • Logo of Klipboard
    Klipboard
    Better fit for larger enterprises and suitable for a wider range of industries. Has stronger website traffic growth momentum. Offers offline access, which may be critical for some field service businesses. However, users report a difficult onboarding and limited reporting functionality. Consider this Klipboard alternative if offline access and scalability are paramount, but be prepared for potential setup challenges.
    Read more
  • Logo of Simpro
    Simpro
    Better fit for larger trade businesses needing accounting integration. More established, with slower growth but a larger user base. Desktop-focused, which might not suit mobile-first businesses. Simpro is a strong fieldd competitor and alternative.
    Read more
  • Logo of Tradify
    Tradify
    Better for manufacturing and construction businesses. A Tradify alternative focused on ease of use and reliability.
    Read more
  • Logo of Conrep
    Conrep
    Better fit for staffing and professional services companies needing applicant tracking, project management, and financial management tools.
    Read more

fieldd FAQ

  • What is fieldd and what does fieldd do?

    Fieldd is cloud-based software using AI to streamline scheduling, dispatching, and work order tracking for businesses with field employees. It also offers CRM, online bookings, and POS features. It's ideal for service businesses like photography, auto repair, and mobile detailing.

  • How does fieldd integrate with other tools?

    Fieldd integrates with various tools to enhance its functionality. While specific integrations aren't explicitly listed, its features, like mobile payments and CRM, suggest potential integrations with payment gateways and other business management platforms. However, users have noted the lack of native POS device integration as a drawback.

  • What the main competitors of fieldd?

    Alternatives to fieldd include Simpro, Klipboard, ServiceTrade, Housecall Pro, SortScape, and BigChange. These competitors offer similar features for scheduling, dispatching, customer management, and other field service operations, often catering to specific industries like trades, HVAC, or lawn care.

  • Is fieldd legit?

    Fieldd's legitimacy is questionable due to negative reviews about price increases without corresponding value. While users praise the customer support and ease of use, the clunky worker app and cumbersome admin booking are major drawbacks. Consider exploring alternatives like Simpro or Klipboard for potentially better value.

  • How much does fieldd cost?

    I couldn't find pricing details for fieldd. For the most current pricing information, it's best to visit their website directly or contact their sales team.

  • Is fieldd customer service good?

    Fieldd's customer service is excellent. Reviews consistently praise the quick, responsive, and helpful support team. Customers appreciate the team's dedication to resolving issues and providing assistance. The positive feedback highlights the company's commitment to customer satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.