Fieldd is a cloud-based software designed for businesses that manage employees working at client locations. It uses artificial intelligence to streamline tasks like scheduling, dispatching, and tracking work orders. Fieldd also offers tools for customer relationship management, online bookings, and point-of-sale transactions.
Who is fieldd best for
Fieldd is a cloud-based solution for field service businesses needing scheduling, dispatching, and customer relationship management tools. Its AI-powered automation streamlines tasks, while the mobile app empowers technicians with real-time access to job details and customer information. Users praise Fieldd's ease of use and comprehensive features but point out the cumbersome admin booking process and pricing as drawbacks. Ideal for photography, auto repair, and mobile detailing businesses.
Not suitable for small, medium, or enterprise companies.
Best fit for retail and automotive businesses, suitable for consumer goods, real estate, transportation, media, software, and marketing.
fieldd features
Type in the name of the feature or in your own words tell us what you need
Supported
Fieldd provides a mobile app for technicians to access schedules, job details, and likely customer information.
Supported
Fieldd allows technicians to collect payments directly from customers using their mobile devices.
Supported
Fieldd supports job scheduling and dispatching to technicians.
Supported
Fieldd optimizes routes to minimize drive time and increase technician efficiency.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather negative
-0.5
Customer Service
Strongly positive
+1
Ease of Use
Strongly positive
+1
Reliability and Performance
Strongly positive
+0.8
fieldd reviews
We've summarised 33 fieldd reviews (fieldd GetApp reviews, fieldd Capterra reviews and fieldd G2 reviews) and
summarised the main points below.
Pros of fieldd
Excellent customer support, quick and responsive.
Easy to use and user-friendly interface.
Comprehensive client management system with streamlined booking.
Powerful automation features save time.
Highly customizable booking portal and customer app.
Cons of fieldd
Price increases year after year without adding much value.
Large price jump between Scale and Corporate plans.
Admin side booking is cumbersome, requires desktop use for custom jobs.
The commentary is based on 4 reviews from fieldd Capterra reviews and fieldd G2 reviews.
All plans include fielddPAY, unlimited customers, easy onboarding, job scheduling, all-in-one features, live updates, customer management and worker management.
Better fit for larger enterprises and suitable for a wider range of industries. Has stronger website traffic growth momentum. Offers offline access, which may be critical for some field service businesses. However, users report a difficult onboarding and limited reporting functionality. Consider this Klipboard alternative if offline access and scalability are paramount, but be prepared for potential setup challenges.
Better fit for larger trade businesses needing accounting integration. More established, with slower growth but a larger user base. Desktop-focused, which might not suit mobile-first businesses. Simpro is a strong fieldd competitor and alternative.
Fieldd is cloud-based software using AI to streamline scheduling, dispatching, and work order tracking for businesses with field employees. It also offers CRM, online bookings, and POS features. It's ideal for service businesses like photography, auto repair, and mobile detailing.
How does fieldd integrate with other tools?
How does fieldd integrate with other tools?
Fieldd integrates with various tools to enhance its functionality. While specific integrations aren't explicitly listed, its features, like mobile payments and CRM, suggest potential integrations with payment gateways and other business management platforms. However, users have noted the lack of native POS device integration as a drawback.
What the main competitors of fieldd?
What the main competitors of fieldd?
Alternatives to fieldd include Simpro, Klipboard, ServiceTrade, Housecall Pro, SortScape, and BigChange. These competitors offer similar features for scheduling, dispatching, customer management, and other field service operations, often catering to specific industries like trades, HVAC, or lawn care.
Is fieldd legit?
Is fieldd legit?
Fieldd's legitimacy is questionable due to negative reviews about price increases without corresponding value. While users praise the customer support and ease of use, the clunky worker app and cumbersome admin booking are major drawbacks. Consider exploring alternatives like Simpro or Klipboard for potentially better value.
How much does fieldd cost?
How much does fieldd cost?
I couldn't find pricing details for fieldd. For the most current pricing information, it's best to visit their website directly or contact their sales team.
Is fieldd customer service good?
Is fieldd customer service good?
Fieldd's customer service is excellent. Reviews consistently praise the quick, responsive, and helpful support team. Customers appreciate the team's dedication to resolving issues and providing assistance. The positive feedback highlights the company's commitment to customer satisfaction.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.