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vcita description
vcita is an all-in-one business management software designed for small and medium businesses. It offers tools for scheduling, billing and invoicing, client management, and marketing. With features like online appointment scheduling, automated reminders, and payment processing, vcita aims to help businesses save time and increase efficiency. It stands out with its client portal, allowing customers to book appointments, make payments, and access their information 24/7. vcita also offers integrations with popular business tools.
Who is vcita best for
vcita is an all-in-one business management solution designed for SMBs. Users love its intuitive interface, seamless website integration, and automated reminders. However, some users have reported issues with customer service and recurring bugs. It's best for service-based businesses needing online scheduling, client management, and marketing automation.
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Best fit for small to medium-sized businesses (SMBs).
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Ideal for businesses in professional services, healthcare, education, and more.
vcita features
| Supported Automated reminders are supported via email and SMS. |
| Supported Vcita supports campaign management with planning, execution, and analysis tools. |
| Supported The client portal is secure, customizable with branding, and compatible with various devices. |
| Supported Vcita supports online booking, automated reminders, calendar syncing, and flexible scheduling. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
vcita reviews
We've summarised 306 vcita reviews (vcita Software Advice reviews, vcita GetApp reviews, vcita Capterra reviews and vcita G2 reviews) and summarised the main points below.
- Easy to use and intuitive interface for both business owners and clients
- Seamless integration with websites, including a user-friendly scheduling widget
- Excellent automated appointment reminders and confirmations
- Client portal facilitates convenient communication and document sharing
- Customer service is lacking, slow response times, and unhelpful staff
- Recurring bugs and glitches, especially with calendar syncing and the mobile app
- Limited payment processing options beyond Stripe and PayPal
- Document management needs improvement, limited upload size, inability to attach multiple documents to emails
vcita pricing
The commentary is based on 43 reviews from vcita Capterra reviews, vcita G2 reviews, vcita GetApp reviews and vcita Software Advice reviews.
Vcitas pricing is a common concern. While many appreciate the value and features for the price, others find the monthly or annual costs too high, especially for smaller businesses or individual users. Some users suggest exploring the free version before committing to a paid plan.
Users sentiment
See the vcita pricing page.
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vcita has a free trial.
Kickstart
For solopreneurs who need all the basics to get started.
Business
For established business managing & growing a successful business.
Platinum
For businesses looking to unlock advanced features and popular apps.
vcita alternatives
SuiteDashSuiteDash offers broader functionality with CRM, project management, and file sharing, while vcita focuses on scheduling, billing, and client portal for appointment-based businesses. SuiteDash is growing slower than vcita. SuiteDash has more comprehensive features but can be overwhelming to set up, while vcita is simpler but may lack advanced features.Read more
ShoreHas less momentum. Fewer user reviews available. No client portal functionality found.Read more
FlowluBetter for project management, CRM, and team collaboration. A vcita alternative with a free plan and positive pricing sentiment. Has more momentum than vcita.Read more
XeroBetter for accounting and financial management. More suitable for businesses focused on financial reporting and analysis.Read more
ThryvBetter for businesses needing extensive social media management and marketing automation. Offers a more centralized platform for various business functions but has some reported billing and customer support issues. Consider this vcita competitor if social media marketing is a top priority.Read more
VendastaBetter for marketing agencies serving local businesses. Less suitable for Healthcare, Finance, Education, Real Estate, Media & Entertainment, Software/IT, and Automotive industries. Has lower ratings and is growing slower.Read more
vcita FAQ
What is vcita and what does vcita do?
vcita is a business management platform for SMBs offering scheduling, billing, client management, and marketing tools. It features online appointment booking, automated reminders, and a client portal for 24/7 access. vcita helps businesses streamline operations, improve communication, and enhance customer relationships.
How does vcita integrate with other tools?
vcita integrates with popular business tools, including calendars, payment gateways, and marketing platforms. It connects with Google Calendar, Outlook Calendar, and others. Payment integrations include Stripe and PayPal. Marketing integrations enhance vcita's CRM and automation capabilities.
What the main competitors of vcita?
vcita's main competitors include SuiteDash, Shore, and Thryv. These alternatives offer similar features such as online scheduling, client management, and billing functionalities for small to medium-sized businesses. Other competitors, like Flowlu and ActiveCampaign, offer broader business management or marketing automation capabilities.
Is vcita legit?
Yes, vcita is a legitimate business management software. It's known for its user-friendly interface and convenient client portal. However, some users have reported issues with customer service and recurring bugs. Consider these factors when evaluating if vcita is safe and right for your business.
How much does vcita cost?
vcita pricing starts at $35/month for the Kickstart plan, $54/month for the Business plan, and $110/month for the Platinum plan. A 14-day free trial is available. Annual subscriptions offer a discounted price. Several paid add-ons are also available to enhance functionality.
Is vcita customer service good?
vcita's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others report slow response times, unhelpful staff, and difficulty reaching a live person. Some users mention positive interactions with specific support staff members, and others highlight the value of webinars and training resources.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.