Last updated on
Company health
Ratings
FieldPulse description
FieldPulse is a field service management software designed for growing service businesses in industries like roofing, construction, and HVAC. It offers a suite of tools to manage customer information, scheduling, dispatch, estimates, invoicing, and more. The platform aims to improve efficiency, increase sales, and provide valuable business insights. FieldPulse prides itself on user-friendliness, comprehensive functionality, and strong customer support.
Who is FieldPulse best for
FieldPulse is field service management software ideal for small to medium-sized service businesses, especially in construction, HVAC, and other home services. Users praise its user-friendly interface, comprehensive features, and excellent customer support. However, some users have reported recurring bugs and limited customization options. FieldPulse helps manage jobs, customers, and teams effectively.
-
Best fit for small to medium-sized businesses.
-
Ideal for construction, HVAC, and other home service industries.
FieldPulse features
| Supported FieldPulse offers real-time technician tracking via GPS. |
| Supported FieldPulse offers a searchable customer database for storing customer information. |
| Supported Technicians can access client info and update job details via the mobile app. |
| Supported FieldPulse allows generating reports on job performance, profitability, and other metrics. |
| Supported FieldPulse supports invoices, quotes, client information, payments, and likely customization. |
| Supported FieldPulse offers scheduling, dispatching, route optimization, and technician management. |
| Supported FieldPulse supports creating, assigning, tracking work orders, and monitoring job progress. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
FieldPulse reviews
We've summarised 354 FieldPulse reviews (FieldPulse Capterra reviews and FieldPulse G2 reviews) and summarised the main points below.
- User-friendly interface and mobile app praised for ease of use.
- Excellent and responsive customer support readily available via chat.
- Comprehensive features for scheduling, invoicing, estimates, and customer communication.
- Flexible platform adaptable to various service industries.
- Regular updates and feature additions demonstrate commitment to improvement.
- Recurring bugs and glitches disrupt workflows, impacting user experience.
- Limited customization for reports, forms, and statuses.
- Online-only functionality hinders use in areas with poor internet connectivity.
- Complex project/job/visit structure can be confusing.
- Invoicing issues, especially with syncing to QuickBooks and applying discounts.
FieldPulse pricing
The commentary is based on 56 reviews from FieldPulse Capterra reviews and FieldPulse G2 reviews.
FieldPulse offers good value with a reasonable price point, especially for smaller businesses. While some users mention additional fees for certain features and others express a desire for lower overall costs, many consider it affordable and packed with valuable features. Several users specifically praise the software's affordability compared to competitors like ServiceTitan or Jobber.
Users sentiment
See the FieldPulse pricing page.
FieldPulse alternatives
SimproBetter for manufacturing and professional services. Is growing faster and has more momentum. Integrates with accounting software. Rated lower, some users find it overly complex and expensive with an unreliable mobile app. A FieldPulse alternative.Read more
SAWIN PRO ENTERPRISEBetter fit for medium-sized businesses. Website traffic is growing faster. Fewer reviews available and lower average rating. No user reviews available.Read more
JobberBetter for a wider range of industries. Has more momentum based on website traffic and employee growth. More positive user reviews on G2.Read more
mHelpDeskBetter suited for retail, manufacturing, professional services, and software companies. Has online booking and lead management features. Easier to use, but has slower support and more bugs. Grows faster but receives more negative pricing feedback. A FieldPulse competitor and alternative.Read more
Autodesk Construction CloudBetter for enterprise construction companies needing a wider range of integrations. Has significantly more momentum in terms of website traffic growth. A FieldPulse alternative and competitor.Read more
Service FusionBetter fit for retail and healthcare businesses. Has more website traffic momentum but less employee growth. Users report issues with QuickBooks syncing, limited reporting, and mobile app glitches. Negative pricing sentiment.Read more
FieldPulse FAQ
What is FieldPulse and what does FieldPulse do?
FieldPulse is field service management software for growing service businesses, especially in roofing, construction, and HVAC. It provides tools for scheduling, dispatch, estimates, invoicing, and customer management, aiming to boost efficiency and sales. The platform is known for user-friendliness and comprehensive features.
How does FieldPulse integrate with other tools?
FieldPulse integrates with QuickBooks for accounting, Stripe for payments, and Google Calendar for scheduling. It also offers an open API for custom integrations. However, users have reported issues with the QuickBooks sync.
What the main competitors of FieldPulse?
Top alternatives to FieldPulse include Jobber, mHelpDesk, Service Fusion, Simpro, and SAWIN PRO ENTERPRISE. These competitors offer similar features for field service management, such as scheduling, invoicing, and customer management.
Is FieldPulse legit?
Yes, FieldPulse is a legitimate field service management software. It's known for its user-friendly interface and comprehensive features, especially scheduling and customer management. However, some users have reported occasional bugs and limited customization options.
How much does FieldPulse cost?
FieldPulse pricing is not publicly available. Contact their sales team for a custom quote based on your business needs. Consider exploring alternative field service management software if transparent pricing is a priority for you.
Is FieldPulse customer service good?
Based on generally positive customer service reviews, FieldPulse users highlight the helpful, responsive, and readily available support team, primarily accessible through chat. While some occasional bugs are reported, the support team effectively resolves them.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.