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Backlog description
Backlog is a project management tool designed for software development teams of all sizes. It provides a central platform to manage tasks, track bugs, and collaborate on code. Key features include version control (Git and SVN), Kanban boards, Gantt charts, and burndown charts. Backlog aims to improve team communication, streamline workflows, and help teams release software more efficiently. It offers a free plan for small projects and paid plans with more features for larger teams.
Who is Backlog best for
Backlog is a user-friendly project management tool praised for its ease of use and comprehensive features, including bug tracking, Kanban boards, and Gantt charts. While some users mention occasional downtime and limited customization, many appreciate the seamless integrations and responsive customer support. It's ideal for software development teams seeking a centralized platform to streamline workflows and enhance collaboration.
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Best for small, medium, and large software development teams.
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Ideal for software, IT, telecommunications, and other industries relying on efficient project management.
Backlog features
| Supported Backlog satisfies the requirement for issue tracking as it provides features for reporting, discussing and tracking bugs and feature requests. |
| Supported Backlog supports task and subtask tracking, assignments, and visual management with Kanban boards and Gantt charts. |
| Supported Backlog supports Gantt charts with features like task dependencies and real-time progress monitoring. |
| Supported Backlog integrates with Git for version control, including pull requests and issue linking. |
| Supported Backlog fully supports Kanban boards, allowing visualization and management of project workflows. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Backlog reviews
We've summarised 345 Backlog reviews (Backlog GetApp reviews, Backlog Software Advice reviews, Backlog Capterra reviews and Backlog G2 reviews) and summarised the main points below.
- User-friendly interface praised for its simplicity and ease of use, especially for beginners.
- Seamless integration with tools like Slack, reducing reliance on email communication.
- Robust bug tracking features enable efficient identification, assignment, and resolution of issues.
- Comprehensive project management capabilities, including Kanban boards, Gantt charts, and Wiki functionality, facilitate team collaboration and project oversight.
- The customer support team is highly responsive and helpful in resolving user queries.
- Scheduled maintenance periods can be disruptive, causing downtime that affects project schedules.
- Finding specific tasks or comments within the platform can be time-consuming and requires improvement.
- The mobile app experience is lacking and could be improved with more features and better responsiveness.
- Limited customization options at the organization level for features like custom fields and templates.
Backlog pricing
The commentary is based on 20 reviews from Backlog Capterra reviews and Backlog G2 reviews.
Backlog's pricing is generally considered affordable, especially for small to medium-sized teams, with a free plan available. Some users find the paid plans cost-effective and appreciate the unlimited user option. However, others mention it can be expensive for larger teams or would like more pricing tiers. A few users mention pricing as a barrier due to a lack of local pricing options.
Users sentiment
See the Backlog pricing page.
Backlog alternatives
JiraBetter for larger organizations. More customizable workflows. Steeper learning curve. Slower loading times, especially for large projects. More complex interface. Jira is a Backlog alternative.Read more
ShortcutBetter fit for finance. Has a free plan. Growing slower with declining employee growth. Users praise ease of use and GitHub integration but dislike limited documentation features and roadmap functionality.Read more
TrelloBetter for teams seeking a simpler, more visual project management tool. Trello is known for its intuitive interface and ease of use. It offers a free plan, unlike Backlog.Read more
AsanaBetter suited for marketing, sales, and operations teams. Has broader industry applicability. Growing faster than Backlog. More expensive.Read more
TodoistBetter for personal task management and individual productivity. Simpler interface.Read more
Microsoft Project & Portfolio ManagementBetter for enterprise project and portfolio management. Wider industry applicability. Has more momentum based on website traffic. Easier to use, according to user reviews. More established product with user reviews available.Read more
Backlog FAQ
What is Backlog and what does Backlog do?
Backlog is an online project management tool built for development teams. It offers features such as bug tracking, task management, Git and SVN repositories, Kanban boards, Gantt charts, wikis, and IP access control. Backlog streamlines development workflows and enhances team collaboration.
How does Backlog integrate with other tools?
Backlog integrates with various tools, including Slack, email, Google Calendar, Jira, and Jenkins. It also supports webhooks and has an API for custom integrations, enabling streamlined workflows and enhanced collaboration.
What the main competitors of Backlog?
Top alternatives to Backlog include Shortcut, Wrike, ClickUp, and Teamwork.com. These project management tools offer similar features like task management, Kanban boards, and integrations, catering to various team sizes and project needs.
Is Backlog legit?
Yes, Backlog is a legitimate project management tool. It's known for its user-friendly interface and helpful customer support. Backlog offers robust bug tracking and integrates with Git, making it a safe and reliable choice for software development teams.
How much does Backlog cost?
Backlog pricing information is not available. Contact Backlog sales for product pricing details to determine if Backlog is worth it for your needs.
Is Backlog customer service good?
Backlog's customer service receives positive feedback, with users describing the support team as "good," "always there to help," "respectful," "knowledgeable," and "active." Users appreciate the readily available assistance and the team's helpfulness in resolving queries.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.