Logo of Apty

Apty

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
28% decrease in the last year
Web traffic
28% decrease in the last quarter
Financing
August 2023 - $13M

Ratings

G2
4.7/5
(135)
Glassdoor
3.8/5
(67)

Apty description

Apty is a digital adoption platform that helps employees learn and use software more effectively. It provides on-screen guidance, like interactive walkthroughs, and automates tasks to simplify software use. Apty also tracks how software is being used and identifies areas where employees might be struggling. This helps businesses increase productivity, reduce errors, and get more value from their software investments.


Who is Apty best for

Apty is a digital adoption platform that simplifies software learning and usage. It offers interactive walkthroughs, task automation, and usage tracking. Users praise Apty's ease of use for both end-users and developers, and its effectiveness in onboarding and training. Some users mention occasional issues with asset export and limited mobile functionality. Apty is ideal for businesses of all sizes aiming to maximize their software investments.

  • Best fit for small, medium, and large businesses.

  • Suitable for businesses looking to improve software adoption and training.


Apty features

Type in the name of the feature or in your own words tell us what you need
Supported

Apty provides interactive walkthroughs as a core feature of its platform.

Supported

Apty offers reporting and analytics tools to identify trends and pinpoint issues.

Supported

Apty supports workflow automation with features like guided workflows and cross-application automation.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.5

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Neutral
+0.09

Apty reviews

We've summarised 135 Apty reviews (Apty G2 reviews) and summarised the main points below.

Pros of Apty
  • Excellent for user adoption, training, and onboarding.
  • Easy to develop workflows; fast-paced development turnaround.
  • Simple to use from both end-user and developer perspectives.
  • Intuitive interface, easy implementation and integration.
Cons of Apty
  • Occasional issues with asset export, sometimes missing screenshots.
  • The user interface for the Apty website could be improved.
  • Limited mobile functionality needs improvement.
  • Editing tooltips requires using the studio, not as integrated as desired.

Apty pricing

The commentary is based on 6 reviews from Apty G2 reviews.

Reviewers consistently praise Apty's affordability, especially for startups, highlighting its "best value" compared to competitors. Many mention the excellent customer service and robust features despite a competitive price point, making it a cost-effective solution.

Users sentiment

Strongly positive
+1

Apty alternatives

  • Logo of Whatfix
    Whatfix
    Better for e-commerce and software companies. A good Apty alternative for mid-size and enterprise businesses. Whatfix is growing slower than Apty.
    Read more
  • Logo of HintEd
    HintEd
    Has more momentum. Fewer user reviews available.
    Read more
  • Logo of Chameleon
    Chameleon
    Better for SaaS companies, especially mid-market, focused on product-led growth. More suitable for Finance, Banking, Insurance, E-commerce, Retail, Real Estate, Construction, Hospitality, Tourism, IT, Legal and Non-profit sectors. Higher rated by users.
    Read more
  • Logo of Confluence
    Confluence
    Better for project documentation and knowledge sharing. More suitable for IT and software teams. Negative sentiment around pricing.
    Read more
  • Logo of Nickelled
    Nickelled
    More focused on in-app guidance and walkthrough creation. Apty has broader functionality including workflow automation and user activity tracking. Apty also has more positive user reviews.
    Read more
  • Logo of Chat Breezes
    Chat Breezes
    Better for e-commerce businesses needing streamlined social media communication. More focused on converting social media engagement into sales. Apty alternative for social commerce. Chat Breezes competitor for managing customer interactions.
    Read more

Apty FAQ

  • What is Apty and what does Apty do?

    Apty is a digital adoption platform that helps employees learn and use software effectively. It offers interactive walkthroughs, task automation, and usage analytics to improve software adoption, boost productivity, and reduce errors. Apty is suited for businesses of all sizes using applications like Salesforce, Workday, or Oracle.

  • How does Apty integrate with other tools?

    Apty integrates with various enterprise applications, including Salesforce, Workday, and Oracle, to provide seamless in-application guidance and support. It also offers APIs and webhooks for custom integrations, extending its reach and flexibility for diverse software ecosystems.

  • What the main competitors of Apty?

    Apty's main competitors include Whatfix, HintEd, WalkMe, and Chameleon. These platforms offer similar digital adoption solutions, focusing on interactive guidance and user analytics. Candu and ClickUp also offer overlapping functionalities, like in-app guidance and process automation.

  • Is Apty legit?

    Apty is a legitimate digital adoption platform. User reviews highlight its ease of use for creating workflows and its intuitive interface. While some users mention minor UI issues and limited mobile functionality, Apty is generally considered safe and effective for software training and onboarding.

  • How much does Apty cost?

    Apty pricing is not publicly available. Contact Apty directly for a customized quote based on your specific needs and requirements. Consider exploring alternative digital adoption platforms if budget is a primary concern.

  • Is Apty customer service good?

    Apty's customer service receives overwhelmingly positive feedback. Users consistently praise the helpfulness, responsiveness, and expertise of the support team, describing them as "excellent," "wonderful," and "fantastic." This outstanding support contributes significantly to successful Apty implementations and ongoing satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.