Nickelled is a digital adoption platform that helps employees learn how to use software effectively. It allows you to create interactive guides and walkthroughs directly within your company's software, without needing any coding. This helps employees learn new tools faster and reduces the need for support. Nickelled offers different plans to fit various needs, from simple guide creation to advanced features like user progress tracking.
Who is Nickelled best for
Nickelled is a digital adoption platform that helps employees learn software effectively. It offers no-code creation of interactive guides and walkthroughs within your software. This reduces the need for support and speeds up employee training. Perfect for mid-sized businesses looking to improve software adoption.
Best for medium-sized businesses.
Suitable for various industries.
Nickelled features
Type in the name of the feature or in your own words tell us what you need
Supported
Nickelled offers interactive walkthroughs to guide users through a series of actions.
Better for small to enterprise companies. More intuitive with better customer support. Offers onboarding checklists and a Chrome Extension Builder. Has positive ratings and reviews.
Better for customer support and engagement. More suitable for larger companies and the software industry. Stronger customer service, ease of use, and reliability. Intercom is a popular Nickelled alternative.
Better fit for companies of all sizes, especially software companies. More comprehensive features like in-app surveys, UX behavior tracking, and user activity tracking. Higher rated by users, praising its ease of use and customer support. Has more momentum.
Nickelled is a digital adoption platform that uses no-code interactive guides and walkthroughs built directly into your software. This helps onboard employees, improve product adoption, and reduce support requests by enabling users to learn software more effectively. Nickelled offers various plans to fit different needs.
How does Nickelled integrate with other tools?
How does Nickelled integrate with other tools?
Nickelled integrates with your existing software to deliver in-app guidance. It doesn't require coding, allowing seamless integration without technical expertise. More specific integration details are not readily available.
What the main competitors of Nickelled?
What the main competitors of Nickelled?
Top alternatives to Nickelled include UserGuiding, HintEd, Userflow, and Apty. These platforms offer similar features such as interactive walkthroughs, user progress tracking, and no-code guide creation. Intercom and Userpilot are also relevant alternatives, focusing on customer support and user experience enhancement, respectively.
Is Nickelled legit?
Is Nickelled legit?
Nickelled is a legitimate digital adoption platform designed to improve software onboarding. It offers interactive guides and no-code creation tools, simplifying user training and support. However, with limited reviews and a low G2 rating, further research is recommended to ensure it's the right fit for your needs. Consider exploring alternatives like UserGuiding or Userpilot.
How much does Nickelled cost?
How much does Nickelled cost?
I couldn't find pricing information for Nickelled. For the most current pricing details, it's best to visit their website or contact their sales team directly. Is Nickelled worth the cost will depend on your specific business needs.
Is Nickelled customer service good?
Is Nickelled customer service good?
Nickelled's customer support is reported to be poor, with slow response times. Users have said that even minor issues can take over a week to resolve, causing frustration and hindering productivity.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.