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Alchemer Survey description
Alchemer Survey is a user-friendly online survey platform designed to help businesses gather and analyze customer feedback. Its straightforward design makes it easy to create and send surveys, track responses, and generate reports. Alchemer Survey also offers a wide range of integrations, allowing you to connect with the tools your team already uses. The platform is used by businesses of all sizes across a variety of industries, and is particularly popular for its customer experience, market research, and product management capabilities. Alchemer emphasizes its ability to deliver quick, actionable insights from feedback.
Who is Alchemer Survey best for
Alchemer Survey is a user-friendly platform ideal for customer-obsessed teams looking to collect and analyze feedback. Its intuitive interface and robust reporting features empower data-driven decisions, especially in customer experience, market research, and product management. Users praise its ease of use and excellent customer support, while some note limitations in Salesforce integration and customization.
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Ideal for small, medium, and enterprise businesses seeking customer feedback solutions.
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A strong fit for industries like Healthcare, Finance, Retail, and more.
Alchemer Survey features
| Supported Alchemer supports website popup surveys, offering basic and advanced options. |
| Supported Surveys can be shared on Facebook, Twitter, and via Buffer integration. |
| Supported Alchemer allows sending survey invitations via SMS with features for deliverability and compliance. |
| Supported Alchemer allows sharing surveys via built-in email campaigns. |
| Supported Alchemer integrates with various platforms like Salesforce, HubSpot, and Mailchimp, streamlining workflows. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Alchemer Survey reviews
We've summarised 877 Alchemer Survey reviews (Alchemer Survey G2 reviews) and summarised the main points below.
- User-friendly interface praised for ease of use.
- Excellent and responsive customer support.
- Versatile tool used for diverse survey types and multiple languages.
- Powerful reporting features with automatic chart generation.
- Flexible platform for both simple and complex surveys with advanced logic.
- Difficult to integrate with Salesforce.
- API data requires additional processing.
- Limited customization for survey appearance.
- Monthly email send limits when using their email portal.
- Need more training on advanced research techniques.
Alchemer Survey pricing
The commentary is based on 91 reviews from Alchemer Survey G2 reviews.
Alchemer Survey receives positive feedback for its robust features and excellent customer support, often being compared favorably to more expensive options. While some users mention higher pricing for multi-user setups or advanced features, many consider it a cost-effective solution overall, offering good value.
Users sentiment
See the Alchemer Survey pricing page.
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Alchemer Survey has a free plan.
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Alchemer Survey has a free trial.
Collaborator
Simple polls and surveys for individuals.
Professional
Data collection and reporting essentials for teams of 1-3.
Full Access
Robust data collection and reporting for teams of 1-3.
Business Platform
For teams and organizations that need best-in-class feedback collection, workflow, and analysis. Access advanced admin features and security at scale.
Alchemer Survey alternatives
Google WorkspaceBetter for team collaboration and communication, including email, chat, and shared workspaces. A broader productivity suite, not just surveys. Easier to use with a user-friendly interface. Offers more affordable pricing plans.Read more
SurveyLabBetter suited for small businesses and individuals. Has more momentum based on employee growth. Offers a free plan.Read more
Qualtrics CoreXMBetter for enterprise customers. More AI-powered features and advanced research capabilities. A Qualtrics CoreXM alternative for those needing simpler integrations and faster performance.Read more
JiraBetter for project and task management. A Jira alternative for issue tracking and team collaboration.Read more
SurveyMonkeyHas broader industry coverage. Has more momentum based on employee growth and website traffic. Provides more robust survey distribution methods. Offers better internal collaboration features. Simpler to use with more readily available templates. A better SurveyMonkey alternative for quick polls and basic feedback.Read more
StartquestionHas less momentum and fewer integrations. Offers embedded website surveys and feedback modules.Read more
Alchemer Survey FAQ
What is Alchemer Survey and what does Alchemer Survey do?
Alchemer Survey is a user-friendly online survey platform that helps businesses collect and analyze customer feedback. It offers easy survey creation, distribution via email and SMS, robust reporting, and integrations with popular business tools. Alchemer is known for its ease of use and excellent customer support.
How does Alchemer Survey integrate with other tools?
Alchemer Survey integrates with several platforms to streamline workflows. These integrations include popular tools such as Salesforce, HubSpot, and Mailchimp. It also supports social media sharing on platforms like Facebook and Twitter, and offers SMS distribution.
What the main competitors of Alchemer Survey?
Top alternatives to Alchemer Survey include Qualtrics CoreXM, SurveyMonkey, and SurveyLab. Other options include Microsoft Forms, Google Workspace, and ClickUp, each offering varying degrees of survey functionality and features.
Is Alchemer Survey legit?
Yes, Alchemer Survey is a legitimate and safe online survey platform. It's known for its user-friendly interface and robust features, making it a reliable choice for collecting and analyzing data. Alchemer is trusted by businesses of all sizes for customer experience, market research, and product management.
How much does Alchemer Survey cost?
Alchemer Survey pricing starts at $315 per year for the Collaborator plan. The Professional and Full Access plans cost $1075 and $1895 yearly, respectively. Contact Alchemer for Business Platform pricing. A free trial and free plan are also available.
Is Alchemer Survey customer service good?
Alchemer Survey's customer service is highly regarded by users. Reviews frequently mention the helpful, responsive, and readily available support team. Customers appreciate the quick responses and personalized assistance, including video tutorials, provided by the support staff.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.