Acuity Scheduling is an appointment scheduling software that lets your clients book appointments online, 24/7. Clients can schedule, reschedule, and cancel on their own, while automated reminders reduce no-shows. You control your availability, services, and pricing, and can accept payments, all in one place. Acuity integrates with tools like Squarespace, Stripe, and PayPal, making it a good fit for businesses who need seamless online booking and payment processing.
Who is Acuity Scheduling best for
Acuity Scheduling offers an easy-to-use platform for clients to book appointments 24/7. Users praise the user-friendly interface and seamless integrations with tools like Squarespace and Stripe. While some users desire more customization options for the booking widget, automated reminders and confirmations are appreciated. Acuity is a good fit for service-based businesses looking to automate their scheduling.
Best for small businesses and solopreneurs seeking streamlined appointment scheduling.
Ideal for service-based businesses in healthcare, education, finance, legal, and more.
Acuity Scheduling features
Supported
Acuity Scheduling enables clients to book appointments online 24/7.
Supported
Acuity Scheduling automatically sends email and SMS reminders for upcoming appointments.
Supported
Acuity Scheduling accepts payments via Stripe, Square, and PayPal.
Supported
Customers can book appointments based on the provider’s availability.
Acuity Scheduling supports managing multiple locations by setting up distinct calendars for each location.
Supported
Acuity Scheduling allows setting availability and blocking specific days or times.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Neutral
+0
Customer Service
Rather negative
-0.44
Ease of Use
Rather positive
+0.56
Reliability and Performance
Neutral
+0.22
Ease of Implementation
Rather positive
+0.33
Scalability
Strongly negative
-1
Acuity Scheduling reviews
We've summarised 2905
Acuity Scheduling reviews (Acuity Scheduling GetApp reviews, Acuity Scheduling Software Advice reviews, Acuity Scheduling TrustPilot reviews, Acuity Scheduling Capterra reviews and Acuity Scheduling G2 reviews) and
summarised the main points below.
Pros of Acuity Scheduling
User-friendly interface and easy navigation for both admins and clients.
Seamless integration with Squarespace and Stripe.
Automated appointment reminders and confirmations.
Customizable appointment types, scheduling pages, and email notifications.
Mobile app available for convenient access.
Cons of Acuity Scheduling
Limited customization options for the booking widget and checkout page.
Difficult to manage multiple calendars for different businesses.
Lacks a front-end refund processing feature within Acuity; requires logging into Stripe.
Limited add-on functionality; no quantity selection, only checkboxes.
No free plan or trial period.
Acuity Scheduling pricing
The commentary is based on 267 reviews from Acuity Scheduling Capterra reviews, Acuity Scheduling G2 reviews, Acuity Scheduling GetApp reviews, Acuity Scheduling Software Advice reviews and Acuity Scheduling TrustPilot reviews.
All plans include client self-scheduling, unlimited services and appointments, payments processing and deposits through Stripe, Square, or PayPal, confirmation, reminder, and follow-up emails, and automatic time zone conversion for clients. All plans also include core features such as collecting client details with intake forms, customization with brand colors and logo, access to the Acuity Mobile App, Google Meet, Zoom, and GoToMeeting integrations, the ability to vault credit cards, optional client tips, coupons and vouchers, offering classes and group events, easy upselling with check-out add-ons, website embedding, advanced reporting, availability optimization, syncing with various calendars, integrations with QuickBooks and Freshbooks, email marketing integrations, Pipedrive integration, and integration with 500+ other apps through Zapier.
Get your business up and running with our starter plan. Includes 1 bookable calendar.
Growing
$27 per user/month
Grow your business with more ways to engage clients. Includes all Emerging features + up to 6 bookable calendars, text message reminders, bundled appointment packages, memberships & subscriptions with automated billing, and gift certificates.
Powerhouse
$39 per user/month
Scale your business with all the scheduling tools you need. Includes all Growing features + removal of "Powered by Acuity" on the scheduler, BAA for HIPAA compliance, up to 36 bookable calendars, multiple time zones for different staff/locations, and custom API + and CSS for developers.
Enterprise
Custom
Custom-made solutions for your enterprise business. Includes all Powerhouse features + unlimited bookable calendars, unlimited scheduling pages, dedicated account manager, custom BAA, centralized user management, and additional APIs.
What is Acuity Scheduling and what does Acuity Scheduling do?
Acuity Scheduling is an online appointment scheduling software that allows clients to book appointments 24/7. It automates reminders, integrates with payment processors like Stripe and PayPal, and offers customizable booking pages. Acuity Scheduling simplifies appointment management for businesses of all sizes.
What is Acuity Scheduling and what does Acuity Scheduling do?
Acuity Scheduling is an online appointment scheduling software that allows clients to book appointments 24/7. It automates reminders, integrates with payment processors like Stripe and PayPal, and offers customizable booking pages. Acuity Scheduling simplifies appointment management for businesses of all sizes.
How does Acuity Scheduling integrate with other tools?
Acuity Scheduling integrates with various tools, including Squarespace, Stripe, and PayPal, to streamline online booking and payment processing. It also connects with popular calendars and other business tools to simplify scheduling and automate tasks.
How does Acuity Scheduling integrate with other tools?
Acuity Scheduling integrates with various tools, including Squarespace, Stripe, and PayPal, to streamline online booking and payment processing. It also connects with popular calendars and other business tools to simplify scheduling and automate tasks.
What the main competitors of Acuity Scheduling?
Top Acuity Scheduling competitors include Calendly, YouCanBookMe, and CalendarHero. These alternatives offer similar features such as online booking, automated reminders, and calendar integrations. Microsoft 365 and RevenueHero are also options, depending on your specific business needs.
What the main competitors of Acuity Scheduling?
Top Acuity Scheduling competitors include Calendly, YouCanBookMe, and CalendarHero. These alternatives offer similar features such as online booking, automated reminders, and calendar integrations. Microsoft 365 and RevenueHero are also options, depending on your specific business needs.
Is Acuity Scheduling legit?
Yes, Acuity Scheduling is a legitimate and safe online scheduling software trusted by many users. It's known for its user-friendly interface, seamless integrations with platforms like Squarespace and Stripe, and automated appointment reminders. However, some users have noted limited customization options.
Is Acuity Scheduling legit?
Yes, Acuity Scheduling is a legitimate and safe online scheduling software trusted by many users. It's known for its user-friendly interface, seamless integrations with platforms like Squarespace and Stripe, and automated appointment reminders. However, some users have noted limited customization options.
How much does Acuity Scheduling cost?
Acuity Scheduling's pricing starts at $16/month for the Emerging plan, $27/month for the Growing plan, and $61/month for the Powerhouse plan. The Enterprise plan has custom pricing. A 7-day free trial is available. Is Acuity Scheduling worth it? It depends on your business needs and budget.
How much does Acuity Scheduling cost?
Acuity Scheduling's pricing starts at $16/month for the Emerging plan, $27/month for the Growing plan, and $61/month for the Powerhouse plan. The Enterprise plan has custom pricing. A 7-day free trial is available. Is Acuity Scheduling worth it? It depends on your business needs and budget.
Is Acuity Scheduling customer service good?
Acuity Scheduling's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with the lack of phone support and slow email responses. Many users highlight the helpful support videos and tutorials. However, some have experienced difficulty getting timely solutions, especially for complex issues.
Is Acuity Scheduling customer service good?
Acuity Scheduling's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with the lack of phone support and slow email responses. Many users highlight the helpful support videos and tutorials. However, some have experienced difficulty getting timely solutions, especially for complex issues.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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