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SimplyBook.me

Last updated on

Company health

Employee growth
21% increase in the last year
Web traffic
34% increase in the last quarter

Reviews

G2
4.4/5
(103)
Capterra
4.6/5
(1131)
TrustPilot
4.5/5
(35)

SimplyBook.me description

SimplyBook.me is an online appointment scheduling system designed for service businesses of all sizes. It provides a customizable booking website, automated reminders, payment processing, and integrations with popular platforms like Google Calendar and Facebook. The system allows you to manage staff, services, and bookings efficiently, while also offering features like customer management, marketing tools, and business analytics. SimplyBook.me aims to simplify appointment management, reduce no-shows, and help businesses grow.


Who is SimplyBook.me best for

SimplyBook.me is a great choice for appointment-based service businesses of all sizes that need a customizable booking system. Users particularly love its ease of use and compatibility with popular platforms like Google Calendar. While some users find certain features less intuitive, SimplyBook.me remains a popular choice for businesses looking to simplify scheduling and reduce no-shows.

  • Ideal for small businesses, but also suitable for medium-sized enterprises.

  • A strong fit for businesses in beauty, wellness, events, education, and professional services.


SimplyBook.me features

Type in the name of the feature or in your own words tell us what you need
Supported

The system allows storing and managing client information including contact details.

Supported

The platform supports multiple online payment methods including Apple Pay and Google Pay.

Supported

SimplyBook.me has built-in two-way Google Calendar sync.

Supported

It supports various payment methods, including cash, cards, and mobile payments.

Supported

SimplyBook.me allows design customization, including colors, fonts and layout.

Supported

Customers can book appointments within provider’s working hours.

Supported

The system sends automated reminders to clients before appointments.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.09

Customer Service

Strongly positive
+0.76

Ease of Use

Strongly positive
+0.75

Reliability and Performance

Rather positive
+0.52

Ease of Implementation

Neutral
+0.24

Scalability

Neutral
+0

SimplyBook.me reviews

We've summarised 1269 SimplyBook.me reviews (SimplyBook.me GetApp reviews, SimplyBook.me Software Advice reviews, SimplyBook.me TrustPilot reviews, SimplyBook.me Capterra reviews and SimplyBook.me G2 reviews) and summarised the main points below.

Pros of SimplyBook.me
  • Makes running my business and scheduling so simple!
  • Once the site is setup, customers can book any time they wish without a lot of follow up.
  • I love all of the elements and customization abilities.
  • Very easy to use, fully compatible with my website, and the mobile app is invaluable.
Cons of SimplyBook.me
  • The “slide” view calendar is hard to read.
  • Clients having to book hour by hour, app is not user friendly.
  • The amount of scrolling it takes people is confusing to them, as the calendar is in :05 increments.
  • Some features were hard to navigate when I first signed up.
  • Not intuitive to change certain features.

SimplyBook.me pricing

The commentary is based on 172 reviews from SimplyBook.me Capterra reviews, SimplyBook.me G2 reviews, SimplyBook.me GetApp reviews, SimplyBook.me Software Advice reviews and SimplyBook.me TrustPilot reviews.

SimplyBook.me is praised by users for its affordability, particularly its free plan with ample features for small businesses. While upgrading unlocks more customization, some reviewers find the pricing structure for additional features a bit steep, suggesting a potential need for more flexible options.

Users sentiment

Neutral
+0.09

See the SimplyBook.me pricing page.

  • SimplyBook.me has a free plan.

  • SimplyBook.me has a free trial.

Free

Free

Includes 50 bookings per month and 1 custom feature. This plan also allows for integrations with payment gateways like Stripe, PayPal, and Square.

Basic

$8/month (Billed Annually)

Includes 100 bookings per month, 3 custom features and a booking website. This plan also includes HIPAA compliance features.

Standard

$25/month (Billed Annually)

This plan includes 500 bookings per month, 5 custom features, Sales (POS) and a directory listing.

Premium

$59/month (Billed Annually)

This plan includes 2000 bookings per month, unlimited custom features, white label (page footer) and QuickBooks, FreshBooks, Xero Integrations.


SimplyBook.me alternatives

  • Logo of Mindbody
    Mindbody
    Better for larger businesses. More suitable for the fitness and wellness industry. It has more momentum. Users praise its intuitive interface and comprehensive features but point out issues with app stability and inconsistent pricing.
  • Logo of Microsoft 365
    Microsoft 365
    Better for larger businesses seeking a comprehensive suite of productivity and collaboration tools. It has more momentum and a wider industry application. However, it receives more negative feedback on pricing.

  • SimplyBook.me FAQ


    Reviewed by

    MK
    Michal Kaczor
    CEO at Gralio

    Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

    TT
    Tymon Terlikiewicz
    CTO at Gralio

    Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.