Last updated on
Company health
Reviews
SimplyBook.me description
SimplyBook.me is an online appointment scheduling system designed for service businesses of all sizes. It provides a customizable booking website, automated reminders, payment processing, and integrations with popular platforms like Google Calendar and Facebook. The system allows you to manage staff, services, and bookings efficiently, while also offering features like customer management, marketing tools, and business analytics. SimplyBook.me aims to simplify appointment management, reduce no-shows, and help businesses grow.
Who is SimplyBook.me best for
SimplyBook.me is a great choice for appointment-based service businesses of all sizes that need a customizable booking system. Users particularly love its ease of use and compatibility with popular platforms like Google Calendar. While some users find certain features less intuitive, SimplyBook.me remains a popular choice for businesses looking to simplify scheduling and reduce no-shows.
-
Ideal for small businesses, but also suitable for medium-sized enterprises.
-
A strong fit for businesses in beauty, wellness, events, education, and professional services.
SimplyBook.me features
| Supported The system allows storing and managing client information including contact details. |
| Supported The platform supports multiple online payment methods including Apple Pay and Google Pay. |
| Supported SimplyBook.me has built-in two-way Google Calendar sync. |
| Supported It supports various payment methods, including cash, cards, and mobile payments. |
| Supported SimplyBook.me allows design customization, including colors, fonts and layout. |
| Supported Customers can book appointments within provider’s working hours. |
| Supported The system sends automated reminders to clients before appointments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SimplyBook.me reviews
We've summarised 1269 SimplyBook.me reviews (SimplyBook.me GetApp reviews, SimplyBook.me Software Advice reviews, SimplyBook.me TrustPilot reviews, SimplyBook.me Capterra reviews and SimplyBook.me G2 reviews) and summarised the main points below.
- Makes running my business and scheduling so simple!
- Once the site is setup, customers can book any time they wish without a lot of follow up.
- I love all of the elements and customization abilities.
- Very easy to use, fully compatible with my website, and the mobile app is invaluable.
- The “slide” view calendar is hard to read.
- Clients having to book hour by hour, app is not user friendly.
- The amount of scrolling it takes people is confusing to them, as the calendar is in :05 increments.
- Some features were hard to navigate when I first signed up.
- Not intuitive to change certain features.
SimplyBook.me pricing
The commentary is based on 172 reviews from SimplyBook.me Capterra reviews, SimplyBook.me G2 reviews, SimplyBook.me GetApp reviews, SimplyBook.me Software Advice reviews and SimplyBook.me TrustPilot reviews.
SimplyBook.me is praised by users for its affordability, particularly its free plan with ample features for small businesses. While upgrading unlocks more customization, some reviewers find the pricing structure for additional features a bit steep, suggesting a potential need for more flexible options.
Users sentiment
See the SimplyBook.me pricing page.
-
SimplyBook.me has a free plan.
-
SimplyBook.me has a free trial.
Free
Includes 50 bookings per month and 1 custom feature. This plan also allows for integrations with payment gateways like Stripe, PayPal, and Square.
Basic
Includes 100 bookings per month, 3 custom features and a booking website. This plan also includes HIPAA compliance features.
Standard
This plan includes 500 bookings per month, 5 custom features, Sales (POS) and a directory listing.
Premium
This plan includes 2000 bookings per month, unlimited custom features, white label (page footer) and QuickBooks, FreshBooks, Xero Integrations.
SimplyBook.me alternatives
Practice
Practice is a better SimplyBook.me alternative for client-based businesses, especially for coaching. It has stronger momentum in terms of user growth. However, it might not be suitable for medium-sized companies.
Trafft
More suitable for businesses in the Transportation & Logistics sector. Trafft is growing faster and has better ratings across platforms. Users praise its user-friendliness and customer support.
Mindbody
Better for larger businesses. More suitable for the fitness and wellness industry. It has more momentum. Users praise its intuitive interface and comprehensive features but point out issues with app stability and inconsistent pricing.
WellnessLiving
More focused on fitness and wellness businesses. It is considered expensive with some reporting glitches and slow customer support.
Microsoft 365
Better for larger businesses seeking a comprehensive suite of productivity and collaboration tools. It has more momentum and a wider industry application. However, it receives more negative feedback on pricing.
RevenueHero
Better for qualifying and routing leads to the right salesperson. More suitable for B2B SaaS companies in the USA. It is growing faster than SimplyBook.me.
SimplyBook.me FAQ
What is SimplyBook.me and what does SimplyBook.me do?
SimplyBook.me is an online appointment scheduling software designed for service businesses. It offers a customizable booking website, automated reminders, payment processing, and integrations with popular platforms. SimplyBook.me simplifies appointment management, reduces no-shows, and helps businesses grow.
How does SimplyBook.me integrate with other tools?
SimplyBook.me offers integrations with various popular platforms and tools, including Google Calendar, Facebook, Instagram, Zoom, WordPress, and Mailchimp, to enhance its functionality and user experience.
What the main competitors of SimplyBook.me?
The main competitors of SimplyBook.me include appointment scheduling solutions such as Trafft, Mindbody, and WellnessLiving. Additionally, businesses may also consider alternatives like Practice for client management or Microsoft 365 for broader business operations.
Is SimplyBook.me legit?
SimplyBook.me is a legitimate and popular online scheduling software. It receives positive reviews from users who praise its ease of use and customization options. Consider SimplyBook.me if you need a reliable scheduling solution.
How much does SimplyBook.me cost?
SimplyBook.me has a Free plan and paid plans starting at $8 per month. They also offer add-ons like booking and SMS packages for additional fees.
Is SimplyBook.me customer service good?
Based on user reviews, SimplyBook.me's customer service is generally considered to be very good. Users highlight the helpfulness and responsiveness of the support team, particularly through the live chat feature. However, some users have experienced difficulties with navigating the platform and understanding certain features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.