Cleverbridge vs NetSuite

by Gralio Feb 11, 2025

Cleverbridge and NetSuite cater to different business needs. Cleverbridge excels in subscription management and automated e-commerce for global sales. NetSuite provides a comprehensive suite of business management tools, including financials, CRM, and inventory management, making it a more complete, though more complex, solution.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 2539 reviews and 60 websites, saving 14 hours, 36 minutes of reading.

Cleverbridge

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NetSuite

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About

Cleverbridge is a software platform designed to help businesses manage and grow their subscription revenue. It automates the entire customer lifecycle, from initial purchase to renewal and expansion, making transactions smooth for customers worldwide. Cleverbridge handles billing, payments, and compliance, letting you focus on other aspects of your business. They promise growth without needing to hire more staff, thanks to their automated tools and expertise in e-commerce.

NetSuite is a popular cloud-based business management software for mid-sized and large companies. It brings together tools for managing finances, customer relationships (CRM), inventory, and online sales. With a focus on automation and data insights, NetSuite helps businesses streamline operations and make informed decisions. It's widely used across various industries, from manufacturing to services, promising better control and growth.

Summary

Main difference

Cleverbridge specializes in robust subscription management and global e-commerce automation, ideal for businesses reliant on recurring revenue. NetSuite offers a broader suite of business management tools encompassing financials, CRM, inventory, and e-commerce, making it better suited for companies needing an all-in-one solution.

Relative strengths of Cleverbridge (compared to NetSuite)

Strong subscription management capabilities.
Automated e-commerce functionality.
Handles global payments and compliance.

Relative weaknesses of Cleverbridge (compared to NetSuite)

Limited scope compared to full ERP systems.
Potential slowness in customizations.
Occasional bugs and system glitches reported.

Who should use Cleverbridge VS. NetSuite

Cleverbridge helps global tech companies automate subscription management and billing. Users praise its ease of use and global payment handling but note slow customization turnaround times and occasional bugs. If you need a stable platform with robust features and strong support, Cleverbridge is worth considering.

NetSuite is a robust cloud-based ERP solution ideal for mid-sized to large businesses. Users praise its comprehensive features, including financial management, CRM, and e-commerce tools. However, some users find the cost high and the system complex. It's a good fit for businesses seeking an all-in-one solution but may require dedicated resources for implementation and training.

Best for small to medium-sized businesses.
Ideal for global technology companies with subscription models.

Best for medium to large businesses.
Suitable for retail, finance, and software industries.

Cleverbridge and NetSuite features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Accounting integration

Supported

Cleverbridge integrates with accounting software via its Integration Hub and API.

Supported

Netsuite offers built-in accounting features including invoicing and payment processing.
Customizable reports

Supported

Customizable reports are supported via the Business Intelligence tool.

Supported

Custom reports can be tailored to specific business needs using the Report Builder.
Reporting

Not supported

Cleverbridge's reporting focuses on e-commerce metrics, not job performance or general profitability.

Supported

NetSuite supports generating reports on job performance, profitability, and other metrics.
Customizable Reports

Supported

Cleverbridge offers customizable reports with over 250 templates, various display and export options.

Supported

NetSuite allows customizing financial reports using its built-in report builder.
QuickBooks integration

Partially supported

QuickBooks integration is not directly supported, but custom integrations might be possible.

Partially supported

NetSuite integrates with QuickBooks via third-party platforms like Celigo or StarfishETL.
Financial Reporting

Supported

Cleverbridge supports financial reporting with real-time data and customizable reports.

Supported

NetSuite offers robust financial reporting tools, including customizable reports and real-time insights.

Qualities

Value and Pricing Transparency

No data

-0.75

Strongly negative sentiment
Customer Service

No data

-0.12

Neutral sentiment
Ease of Use

+0.33

Rather positive sentiment

+0.47

Rather positive sentiment
Reliability and Performance

No data

+0.15

Neutral sentiment
Ease of Implementation

No data

-0.28

Neutral sentiment
Scalability

No data

+0.61

Rather positive sentiment

Cleverbridge and NetSuite Pricing

No data

User sentiment

Strongly negative

-1

We couldn't find a pricing page for Cleverbridge.

No data

User sentiment

Strongly negative

-0.75

We couldn't find a pricing page for NetSuite.

Cleverbridge and NetSuite review insights

2539 reviews analysed from

Users love

Stable and easy-to-use eCommerce platform with recent improvements.
Excellent customer support and responsive team.
Handles global currencies and payment methods effectively.
Comprehensive features for managing subscriptions, payments, and taxes.
Customizable shopping cart layouts.

Comprehensive platform integrating ERP, CRM, and e-commerce functionality.
High customizability to fit specific business needs.
Robust reporting features and data analysis capabilities.
Cloud-based accessibility and ease of remote work.

Users dislike

Slow development bandwidth and turnaround times for customizations.
Renewal of subscriptions can be difficult, with price discrepancies between new licenses and renewals.
Occasional bugs and system glitches affect both Cleverbridge and client systems.
Data sources and BI tools need improvement.
Desktop management tool needs a web-based update for easier use.

Occasional slowness and performance lags, especially with large datasets.
Steep learning curve for creating custom reports and saved searches.
High cost of the product, especially for add-on modules and smaller businesses.
Limited flexibility in certain areas, like fixed asset adjustments and bank reconciliations.

Cleverbridge and NetSuite Ratings

G2

4.2/5

(47)
Glassdoor

3.6/5

(95)

G2

4.0/5

(2500)
Glassdoor

3.8/5

(55086)

Company health

Employee growth

2% decrease in the last year

5% increase in the last year

Web traffic

No change in the last quarter

7% decrease in the last quarter

Financing

No data

May 1991 - $0

How does Cleverbridge's subscription management compare to NetSuite's broader ERP features?

Cleverbridge focuses specifically on subscription management, automating billing, payments, and related processes. NetSuite, on the other hand, offers a much broader range of ERP functionalities, including financials, CRM, inventory management, and e-commerce, of which subscription management is just one component. So, while Cleverbridge provides deeper specialized features for subscription businesses, NetSuite offers a more comprehensive suite of tools for managing a wider range of business operations.

Which platform, Cleverbridge or NetSuite, better suits a rapidly scaling e-commerce business?

For a rapidly scaling e-commerce business, NetSuite is the better choice. While Cleverbridge focuses specifically on subscription management, NetSuite offers a broader suite of tools encompassing ERP, CRM, inventory management, and e-commerce functionality, crucial for a scaling business. Netsuite's scalability is also rated higher. Furthermore, NetSuite's broader industry applicability and larger customer base suggest a more robust and mature platform. Cleverbridge's focus on subscription management might be beneficial for some, but NetSuite's comprehensive approach is better suited to the diverse needs of a rapidly expanding e-commerce company.

What are the advantages of Cleverbridge?

Cleverbridge specializes in subscription management and recurring billing, offering automated tools and expertise in e-commerce to help businesses scale without expanding staff. It handles global currencies and payment methods, manages subscriptions, payments, and taxes, and offers customizable shopping cart layouts. This makes it advantageous for global technology companies with subscription-based models, compared to NetSuite, which is a more general business management software.

What are the disadvantages of Cleverbridge?

Cleverbridge suffers from slow development and turnaround times for customizations. Users report occasional bugs and system glitches, and difficulties with subscription renewals and price discrepancies. The data sources and BI tools need improvement, and the desktop management tool requires a web-based update for better usability.

Alternatives to Cleverbridge and NetSuite

SuiteDash

SuiteDash is a cloud-based software platform designed for small and medium-sized businesses. It offers a comprehensive suite of tools including CRM, project management, billing, online appointment scheduling, file sharing, and a client portal. SuiteDash aims to replace multiple single-purpose software solutions with one integrated platform, saving businesses money and streamlining operations. The platform is fully customizable to match your brand and offers automation features to improve efficiency.

BigCommerce

BigCommerce is a popular e-commerce platform designed for businesses of all sizes, though its advanced features are particularly attractive to larger businesses. It offers a comprehensive suite of tools to build and manage your online store, including features for both B2C and B2B selling. BigCommerce stands out for its flexibility and open approach, allowing extensive customization and integration with other business systems. The platform promises reliability, scalability, and robust security to support business growth.

Apptivo

Apptivo is a cloud-based platform offering a suite of business applications for companies of all sizes. It includes tools for CRM, project management, billing, marketing, support and more. Apptivo aims to provide a comprehensive and flexible solution at an affordable price point, charging a single fee for access to all its apps.

FastSpring

FastSpring is an e-commerce platform built for companies who sell software online. It handles everything from payment processing and recurring billing to global tax compliance and fraud prevention. FastSpring acts as the "merchant of record" meaning they manage sales tax collection, remittance, and filing, relieving you of that burden. This allows you to focus on your business while ensuring compliant and efficient global sales.

ClickUp

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.

Recurly

Recurly is a software platform designed specifically for businesses with subscription models. It simplifies and automates tasks like billing, payment processing, and managing customer subscriptions. Recurly also provides in-depth data and reporting to help you understand your subscribers and reduce churn. It's a popular choice for businesses of all sizes, from startups to large enterprises, particularly those in industries like media, software, and consumer goods.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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