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Cleverbridge description
Cleverbridge is a software platform designed to help businesses manage and grow their subscription revenue. It automates the entire customer lifecycle, from initial purchase to renewal and expansion, making transactions smooth for customers worldwide. Cleverbridge handles billing, payments, and compliance, letting you focus on other aspects of your business. They promise growth without needing to hire more staff, thanks to their automated tools and expertise in e-commerce.
Who is Cleverbridge best for
Cleverbridge offers an e-commerce platform for subscription management, automating billing, payments, and compliance. Users praise its ease of use and global payment handling. However, some dislike the slow development and occasional bugs. Ideal for small to mid-sized global tech companies with subscription models.
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Best fit for small to mid-sized companies.
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Best for subscription-based technology companies.
Cleverbridge features
| Supported Cleverbridge supports failed payment handling with retry logic, dunning, and notifications. |
| Supported Users can upgrade or downgrade their subscriptions via self-service tools or API. |
| Supported Cleverbridge supports creating and managing free trials, including automatic conversion to paid subscriptions. |
| Supported Cleverbridge fully supports automated recurring billing for online payment methods. |
| Supported Cleverbridge offers a customer self-service portal for managing subscriptions. |
| Supported Cleverbridge accepts payments in 58 currencies and supports 31 payment methods. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Cleverbridge reviews
We've summarised 39 Cleverbridge reviews (Cleverbridge G2 reviews) and summarised the main points below.
- Stable and easy-to-use eCommerce platform with recent improvements.
- Excellent customer support and responsive team.
- Handles global currencies and payment methods effectively.
- Comprehensive features for managing subscriptions, payments, and taxes.
- Customizable shopping cart layouts.
- Slow development bandwidth and turnaround times for customizations.
- Renewal of subscriptions can be difficult, with price discrepancies between new licenses and renewals.
- Occasional bugs and system glitches affect both Cleverbridge and client systems.
- Data sources and BI tools need improvement.
- Desktop management tool needs a web-based update for easier use.
Cleverbridge pricing
The commentary is based on 3 reviews from Cleverbridge G2 reviews.
Cleverbridge's pricing for subscription renewals may be higher than new licenses, according to some users. While specific pricing details aren't readily available, this pricing structure is a factor to consider when evaluating the platform. Users appreciate Cleverbridge's comprehensive ecommerce services, but recommend comparing costs before committing to a subscription.
Users sentiment
Cleverbridge alternatives
NetSuite
Better for larger businesses. Wider industry fit, including finance, retail, and manufacturing. Has more momentum in terms of website traffic and employee growth. More user reviews available.
Recurly
Better for mid-size and enterprise companies. More suitable for e-commerce, retail, or software businesses. Has significantly more momentum. Customer service receives better feedback.
Chargebee
Better fit for larger enterprises and the software, IT, and telecommunications industries. Has significantly more momentum than Cleverbridge, based on website traffic and employee growth. Users praise the customer support and user-friendly interface. A Cleverbridge alternative and competitor.
PayPro Global
Better for small businesses and the software and IT industries. Higher rated by users. Offers better customer service and easier implementation. Cleverbridge alternative; Cleverbridge competitor.
Stripe Billing
Better for finance, e-commerce, education, government, and professional services. More suitable for enterprise companies. Has a much larger user base and is growing faster. Easier to use, but customer support is less well-regarded.
SAP Concur
Better for enterprise companies. More focused on travel and expense management. Has slower momentum.
Cleverbridge FAQ
What is Cleverbridge and what does Cleverbridge do?
Cleverbridge is a robust subscription management platform automating the customer lifecycle, from purchase to renewal. It handles global billing, payments, and compliance, freeing businesses to focus on growth. While offering comprehensive features and global capabilities, some users report slow development and occasional system glitches.
How does Cleverbridge integrate with other tools?
Cleverbridge integrates with various platforms via its API and pre-built integrations. It supports payment gateways, CRM systems, and other business tools to streamline operations. However, some users report slow development for custom integrations.
What the main competitors of Cleverbridge?
Cleverbridge competes with subscription management platforms like Recurly, Chargebee, and Stripe Billing. It also faces competition from broader e-commerce solutions such as NetSuite and PayPro Global, and expense management software like SAP Concur.
Is Cleverbridge legit?
Cleverbridge is a legitimate platform used by many businesses for subscription management. However, some users report slow development and occasional bugs. Consider exploring alternatives if these are major concerns for your business. Is Cleverbridge safe? Generally yes, but research thoroughly.
How much does Cleverbridge cost?
Cleverbridge doesn't publicly disclose pricing information. Contact their sales team for a custom quote based on your specific needs and to determine if Cleverbridge is worth the investment for your business.
Is Cleverbridge customer service good?
Cleverbridge's customer service receives mixed reviews. While some praise the responsive and helpful support team, others mention slow response times for customizations. Some users also report occasional bugs and system glitches.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.