Fathom vs Krisp
Fathom and Krisp enhance online meetings but cater to different needs. Fathom excels in post-meeting analysis and CRM integration, while Krisp prioritizes real-time audio quality. Consider Fathom if detailed summaries and CRM connectivity are crucial. Choose Krisp for superior noise cancellation and a cleaner audio experience.
At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.
This comparison was created by analysing 3728 reviews and 58 websites, saving 21 hours, 11 minutes of reading.
About
About
Summary
Summary
Relative strengths of Fathom (compared to Krisp)
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Superior AI-powered summarization with customizable templates and sales-focused options (SPICED, MEDDPICC, BANT).
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Strong CRM integrations (Salesforce, Hubspot) for streamlined workflow and data management.
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Comprehensive meeting management features, including recording, transcription, key point identification, and action item extraction.
Relative weaknesses of Fathom (compared to Krisp)
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Less effective noise cancellation compared to Krisp, potentially impacting audio quality in noisy environments.
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Limited pricing flexibility with fewer options compared to Krisp.
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User reviews mention occasional transcription inaccuracies, especially with accents or technical jargon.
What companies are using Fathom and Krisp?
What companies are using Fathom and Krisp?
Who is using Fathom and Krisp?
Who is using Fathom and Krisp?
Who should use Fathom VS. Krisp
Who should use Fathom VS. Krisp
Fathom, an AI-powered meeting assistant, streamlines online meetings by recording, transcribing, and summarizing key discussions on Zoom, Google Meet, and MS Teams. Users praise its automated summaries and seamless integrations, saving them time and effort. While some experience transcription inconsistencies with accents or jargon, the user-friendly interface and accurate capture of action items make it a valuable tool for boosting meeting productivity.
Krisp is an AI-powered noise cancellation and meeting assistant software designed for individuals, hybrid teams, and call centers looking to enhance online meeting quality. Users praise its effective noise cancellation and clear sound. However, some have reported software bugs and billing issues. Krisp offers free and paid plans starting at $8/month.
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Excellent for small and medium businesses (1-1000 employees), good fit for large enterprises.
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Suitable for professionals, sales, customer success, coaches, and entrepreneurs across various industries.
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Ideal for small to large businesses (1-1000+ employees).
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Suitable for businesses across all industries.
Fathom and Krisp features
Supported Partially supported Not supported Type in the name of the feature or in your own words tell us what you need
Fathom and Krisp features
- AI Noise CancellationNot supported
Fathom does not offer AI noise cancellation.
SupportedKrisp uses AI to remove background noise, voices, and echo from both sides of calls.
- AI Meeting TranscriptionsSupported
Fathom transcribes meetings automatically for later review.
SupportedKrisp offers AI-powered meeting transcriptions for efficient review and record-keeping.
- AI Note TakerSupported
Fathom automatically takes notes during meetings, capturing key discussion points and action items.
SupportedKrisp offers AI-powered note taking, including transcription, summarization, and action item extraction.
- Meeting RecordingSupported
Fathom automatically records meetings, which can be configured and shared.
SupportedKrisp allows recording meetings for later playback and sharing.
- Note historySupported
Fathom allows access to past meeting notes which are organised by meeting.
SupportedPast meeting notes are accessible and stored on the My Meetings page.
- CommentingPartially supported
Fathom enables commenting on meeting transcripts, but only for users with the Team Edition. This information is not present on their main website, but the documentation confirms it.
Not supportedComments in meeting transcripts are not supported.
Qualities
Qualities
- Value and Pricing Transparency+0.45Rather positive sentiment-1Strongly negative sentiment
- Customer Service+0.97Strongly positive sentiment-0.56Rather negative sentiment
- Ease of Use+0.98Strongly positive sentiment+0.65Rather positive sentiment
- Reliability and Performance+0.84Strongly positive sentiment-0.05Neutral sentiment
- Ease of Implementation+0.84Strongly positive sentiment+1Strongly positive sentiment
- Scalability+0.17Neutral sentimentNo data
Fathom and Krisp Pricing
User sentiment
See full Pricing page
User sentiment
See full Pricing page
Fathom and Krisp review insights
3706 reviews analysed from and
Fathom and Krisp review insights
Users love
- Automatic transcription and summarization, saving users time and effort.
- Accurate capture of key points and action items, improving meeting follow-up.
- Seamless integration with Zoom, Google Meet, and Microsoft Teams.
- Easy to use and implement, with a user-friendly interface.
- The Noice Cancellation feature is the sweet spot of this software
- It's easy to use and has great customer support as well.
- It cancels noise and provides a clear sound back and forth
- The noise cancelling is an amazing feature
Users dislike
- Transcription accuracy is poor, especially with accents or industry-specific jargon.
- Limited customizability for summaries, with users wanting more control over tagging and grouping.
- Lack of native language support for some languages, forcing translations into English.
- Integration issues: Fathom sometimes misses meetings or requires manual addition.
- The app file always getting corrupted and you have to uninstall and install the app again.
- Krisp.ai auto-renews dormant accounts and charges annually without sending notifications about the charges.
- I cannot express how utterly ridiculous this product has become. Somebody in the company management apparently decided that they really really wanted to pivot into AI.
- Buggy software, unreliable, poor customer service
Fathom and Krisp Ratings
Fathom and Krisp Ratings
G25.0/5(2749)
Capterra5.0/5(397)
Glassdoor5.0/5(4)
- G24.7/5(560)
- Glassdoor4.7/5(107)
Company health
Company health
Employee growth
Web traffic
Financing
How accurate are Fathom's and Krisp's AI-generated summaries?
Which product better integrates with existing CRM systems like Salesforce?
What are the advantages of Fathom?
What are the disadvantages of Fathom?
Is Fathom cheaper than Krisp?
Alternatives to Fathom and Krisp
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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