Grain is an AI-powered tool that records, transcribes, and analyzes your online meetings. It helps you easily capture and share important information from sales calls and customer conversations. Grain integrates with video conferencing, CRM, and collaboration tools to automate tasks like note-taking, creating video highlights, and enriching CRM records. Its features benefit various teams, including sales, customer success, and product development, by improving team collaboration and customer understanding.
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Who is Grain best for
Grain is an ideal solution for growing revenue teams looking to unlock valuable insights from their online meetings. Users rave about Grain's ability to effortlessly capture customer insights, automate tedious note-taking, and streamline collaboration. However, some users have noted occasional bugs and difficulties with inviting Grain to meetings.
Grain is a great fit for small to medium-sized businesses.
While Grain caters to a wide range of industries, it is particularly valuable for teams in sales, customer success, and product development.
Grain features
Type in the name of the feature or in your own words tell us what you need
Supported
Grain allows users to leave comments at specific timestamps in any meeting transcript.
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Grain has a feature to automatically transcribe audio recordings to text.
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Grain uses AI to automatically generate summaries of meetings.
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Grain supports CRM systems like HubSpot and Salesforce.
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Grain allows screen recording during meetings.
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Grain analyzes calls to provide insights into customer sentiment and topics discussed.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather positive
+0.33
Customer Service
Strongly positive
+1
Ease of Use
Strongly positive
+1
Reliability and Performance
Strongly positive
+1
Ease of Implementation
Strongly positive
+1
Grain reviews
We've summarised 284 Grain reviews (Grain TrustPilot reviews and Grain G2 reviews) and
summarised the main points below.
Pros of Grain
The highlight feature is perfect for sharing customer insights quickly.
I can use it to record all my online meetings, so I don\'t need to take notes.
Additionally, the transcription feature is very helpful for understanding the topics discussed and for follow-up.
The templates for the transcripts are great as they organize the meeting outcomes in a very digestible way.
Cons of Grain
It had felt a bit buggy in the past, but they\'ve recently made improvements so I\'m not experiencing that much anymore.
I find it sometimes challenging to invite Grain to a meeting if it gets removed.
The mac desktop app could do with some TLC.
The filter to get tagged clips/notes could be easier.
Grain pricing
The commentary is based on 18 reviews from Grain G2 reviews.
Based on reviews, Grain is praised as a cost-effective solution. Users highlight its affordability, especially compared to competitors like Gong or Chorus, making it a valuable tool for businesses of all sizes.
Grain is an AI-powered meeting assistant for sales and customer success teams. It records, transcribes, summarizes, and analyzes online meetings to improve team collaboration and customer understanding. This allows teams to easily capture and share important information from their meetings directly to their CRM and daily workflows.
How does Grain integrate with other tools?
How does Grain integrate with other tools?
Grain integrates seamlessly with popular video conferencing platforms, CRM systems like HubSpot and Salesforce, and collaboration tools. This allows for automated note-taking, easy sharing of video highlights, and enriched CRM records.
What the main competitors of Grain?
What the main competitors of Grain?
Grain's main competitors include Fireflies.ai, Fathom, Gong, Callnote, Rilla, and Avoma. These platforms offer similar features for recording, transcribing, and analyzing online meetings.
Is Grain legit?
Is Grain legit?
Grain is a legitimate software tool with generally positive reviews. Users appreciate its ease of use, reliable transcription, and helpful features like AI-generated summaries and CRM integrations. However, some users have mentioned occasional bugs and minor issues with the desktop app.
How much does Grain cost?
How much does Grain cost?
There is no information available about Grain's pricing.
Is Grain customer service good?
Is Grain customer service good?
Based on the reviews, Grain's customer service is highly praised by users. Many users commend Grain's exceptional customer support, describing the team as responsive, helpful, and dedicated to addressing their needs.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.