Logo of Grain

Grain

Last updated on

Company health

Employee growth
26% increase in the last year
Web traffic
15% decrease in the last quarter
Financing
January 2022 - $20M

Reviews

G2
4.6/5
(283)
TrustPilot
3.7/5
(1)

Grain description

Grain is an AI-powered tool that records, transcribes, and analyzes your online meetings. It helps you easily capture and share important information from sales calls and customer conversations. Grain integrates with video conferencing, CRM, and collaboration tools to automate tasks like note-taking, creating video highlights, and enriching CRM records. Its features benefit various teams, including sales, customer success, and product development, by improving team collaboration and customer understanding.


Who is using Grain?

Vendr is using Grain
Vendr
Pocus is using Grain
Pocus
Partner is using Grain
Partner
RevenueCat is using Grain
RevenueCat
Reforge is using Grain
Reforge
Podium is using Grain
Podium
JAsper is using Grain
JAsper
TaNgo is using Grain
TaNgo
User Interviews is using Grain
User Interviews
Adobe is using Grain
Adobe
Zapier is using Grain
Zapier
Zapier is used by Vendr, Pocus, Partner, RevenueCat, Reforge, Podium, JAsper, TaNgo, User Interviews, Adobe, Zapier.

Who is Grain best for

Grain is an ideal solution for growing revenue teams looking to unlock valuable insights from their online meetings. Users rave about Grain's ability to effortlessly capture customer insights, automate tedious note-taking, and streamline collaboration. However, some users have noted occasional bugs and difficulties with inviting Grain to meetings.

  • Grain is a great fit for small to medium-sized businesses.

  • While Grain caters to a wide range of industries, it is particularly valuable for teams in sales, customer success, and product development.


Grain features

Type in the name of the feature or in your own words tell us what you need
Supported

Grain allows users to leave comments at specific timestamps in any meeting transcript.

Supported

Grain has a feature to automatically transcribe audio recordings to text.

Supported

Grain uses AI to automatically generate summaries of meetings.

Supported

Grain supports CRM systems like HubSpot and Salesforce.

Supported

Grain allows screen recording during meetings.

Supported

Grain analyzes calls to provide insights into customer sentiment and topics discussed.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

Grain reviews

We've summarised 284 Grain reviews (Grain TrustPilot reviews and Grain G2 reviews) and summarised the main points below.

Pros of Grain
  • The highlight feature is perfect for sharing customer insights quickly.
  • I can use it to record all my online meetings, so I don\'t need to take notes.
  • Additionally, the transcription feature is very helpful for understanding the topics discussed and for follow-up.
  • The templates for the transcripts are great as they organize the meeting outcomes in a very digestible way.
Cons of Grain
  • It had felt a bit buggy in the past, but they\'ve recently made improvements so I\'m not experiencing that much anymore.
  • I find it sometimes challenging to invite Grain to a meeting if it gets removed.
  • The mac desktop app could do with some TLC.
  • The filter to get tagged clips/notes could be easier.

Grain pricing

The commentary is based on 18 reviews from Grain G2 reviews.

Based on reviews, Grain is praised as a cost-effective solution. Users highlight its affordability, especially compared to competitors like Gong or Chorus, making it a valuable tool for businesses of all sizes.

Users sentiment

Rather positive
+0.33

See the Grain pricing page.


Grain alternatives


Grain FAQ

  • What is Grain and what does Grain do?

    Grain is an AI-powered meeting assistant for sales and customer success teams. It records, transcribes, summarizes, and analyzes online meetings to improve team collaboration and customer understanding. This allows teams to easily capture and share important information from their meetings directly to their CRM and daily workflows.

  • How does Grain integrate with other tools?

    Grain integrates seamlessly with popular video conferencing platforms, CRM systems like HubSpot and Salesforce, and collaboration tools. This allows for automated note-taking, easy sharing of video highlights, and enriched CRM records.

  • What the main competitors of Grain?

    Grain's main competitors include Fireflies.ai, Fathom, Gong, Callnote, Rilla, and Avoma. These platforms offer similar features for recording, transcribing, and analyzing online meetings.

  • Is Grain legit?

    Grain is a legitimate software tool with generally positive reviews. Users appreciate its ease of use, reliable transcription, and helpful features like AI-generated summaries and CRM integrations. However, some users have mentioned occasional bugs and minor issues with the desktop app.

  • How much does Grain cost?

    There is no information available about Grain's pricing.

  • Is Grain customer service good?

    Based on the reviews, Grain's customer service is highly praised by users. Many users commend Grain's exceptional customer support, describing the team as responsive, helpful, and dedicated to addressing their needs.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.