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Krisp

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Company health

Employee growth
13% increase in the last year
Web traffic
3% increase in the last quarter
Financing
November 2020 - $18M

Ratings

G2
4.7/5
(560)
TrustPilot
2.9/5
(20)
Glassdoor
4.7/5
(107)

Krisp description

Krisp uses AI to improve the quality of online meetings and calls. It removes background noise, transcribes conversations, and generates meeting summaries. Krisp is designed for individuals, teams, and call centers of all sizes. Its software works with popular communication apps like Zoom, Meet, and Teams. Key features include noise cancellation, real-time transcription, meeting recordings, and accent localization. Krisp prioritizes privacy and security, processing all audio on-device.


What companies are using Krisp?

VMware is using Krisp
VMware
GitHub is using Krisp
GitHub
ServiceTitan is using Krisp
ServiceTitan
Okta is using Krisp
Okta
Cisco is using Krisp
Cisco
Medium is using Krisp
Medium
Sketchers is using Krisp
Sketchers
Autodesk is using Krisp
Autodesk
Sony is using Krisp
Sony
Atlassian is using Krisp
Atlassian
Zapier is used by VMware, GitHub, ServiceTitan, Okta, Cisco, Medium, Sketchers, Autodesk, Sony, Atlassian.

Who is Krisp best for

Krisp is an AI-powered noise cancellation and meeting assistant software ideal for individuals, hybrid teams, and call centers. Users praise its noise cancellation and ease of use, while some have reported issues with bugs and billing. Krisp offers real-time transcription, meeting summaries, and integrates with popular communication apps. However, some users dislike the recent pivot towards AI features.

  • Best for individuals, small to medium-sized businesses, and growing teams.

  • Suitable for all industries.


Krisp features

Type in the name of the feature or in your own words tell us what you need
Supported

Krisp uses AI to automatically generate summaries of meetings.

Supported

Krisp uses AI to remove background noise from audio recordings and calls.

Supported

Krisp can transcribe audio recordings into text, including real-time transcription during meetings.

Supported

Krisp supports call recording for quality control, training, and documentation through KrispCall and Krisp AI.

Supported

Krisp offers real-time transcription during meetings and audio conversations.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather negative
-0.5

Ease of Use

Rather positive
+0.43

Reliability and Performance

Neutral
-0.08

Ease of Implementation

Strongly positive
+1

Krisp reviews

We've summarised 571 Krisp reviews (Krisp TrustPilot reviews and Krisp G2 reviews) and summarised the main points below.

Pros of Krisp
  • The Noice Cancellation feature is the sweet spot of this software
  • It's easy to use and has great customer support as well.
  • It cancels noise and provides a clear sound back and forth
  • The noise cancelling is an amazing feature
Cons of Krisp
  • The app file always getting corrupted and you have to uninstall and install the app again.
  • Krisp.ai auto-renews dormant accounts and charges annually without sending notifications about the charges.
  • I cannot express how utterly ridiculous this product has become. Somebody in the company management apparently decided that they really really wanted to pivot into AI.
  • Buggy software, unreliable, poor customer service

Krisp pricing

The commentary is based on 40 reviews from Krisp G2 reviews and Krisp TrustPilot reviews.

Krisp offers a generous free plan with limited time. Many users find the paid plans pricey but worthwhile for the noise cancellation features. However, some have reported issues with billing practices and refunds.

Users sentiment

Strongly negative
-1

See the Krisp pricing page.

  • Krisp has a free plan.

Free

0 USD

Includes unlimited recordings, storage, and transcription in 25 languages. It includes basic AI-generated summaries in a chronological format. This option is ideal for individuals seeking essential meeting recording and transcription services without any cost.

Pro

Custom

Includes all Free Plan features plus advanced AI-generated summaries with 14 different templates for various meeting types, AI action items, AI follow-up emails, customizable AI summaries, and "Ask Fathom" feature. This plan is ideal for professionals who want enhanced AI capabilities for more efficient meeting management.

Business

Custom

Includes all Premium features and adds unlimited CRM sync (HubSpot, Salesforce, Close), unlimited Zapier integration for team meetings, and collaboration tools like shared folders, comments, mentions, keyword alerts, customer/deal views, and coaching metrics. Best suited for teams needing collaborative features and workflow integrations.


Krisp alternatives

  • Logo of Fathom
    Fathom
    Better for retail, healthcare, education, and other specific industries. Has stronger momentum in terms of employee growth. Integrates with Salesforce and Hubspot.
    Read more
  • Logo of CrystalSound
    CrystalSound
    Offers screen recording and works on Mac, Windows, and Linux. Lacks AI-generated summaries and live translation features. Fewer user reviews are available.
    Read more
  • Logo of Webex Meetings
    Webex Meetings
    Better for large meetings and team collaboration. Offers features like polling and breakout rooms. Integrates with popular productivity apps. More established, with generally positive customer reviews. However, some users dislike the occasional lag and difficulty navigating past recordings. A Webex Meetings alternative or competitor may be a better choice for those prioritizing AI-powered features like summaries and transcriptions.
    Read more
  • Logo of Vowel
    Vowel
    Better for collaborative meeting management with features like live note-taking and action item tracking. Focuses on streamlining meeting processes and improving team productivity. Has a smaller team and slower momentum.
    Read more
  • Logo of Avoma
    Avoma
    Better fit for sales, marketing, and customer success teams. Geared towards customer-facing roles and offers conversation intelligence features.
    Read more
  • Logo of Simplified
    krisp vs Simplified
    Better for marketing content creation, especially social media and blog posts. A broader alternative to Krisp for various marketing needs beyond audio. Caters to educational, media, government, and marketing industries. Simplified has more user reviews.
    Read more

Krisp FAQ

  • What is Krisp and what does Krisp do?

    Krisp is an AI-powered noise cancellation software that removes background noise, echoes, and other distractions from online meetings and calls. It offers real-time transcription, meeting summaries, and integrates with popular communication platforms. Krisp is suitable for individuals, teams, and call centers seeking enhanced audio quality and productivity.

  • How does Krisp integrate with other tools?

    Krisp integrates directly with popular communication and collaboration tools such as Zoom, Google Meet, and Microsoft Teams. It also works with other platforms through its virtual audio driver.

  • What the main competitors of Krisp?

    Alternatives to Krisp include Fathom, Avoma, Vowel, and Grain. These competitors offer similar features like AI-powered noise reduction, transcription, meeting summaries, and integrations with popular communication platforms. Some also provide advanced features such as CRM syncing and sentiment analysis.

  • Is Krisp legit?

    Yes, Krisp is legitimate software. It's known for its effective noise cancellation. However, some users have reported issues with software bugs and billing practices. Consider exploring alternatives like Fathom or CrystalSound if these concerns are significant.

  • How much does Krisp cost?

    Krisp offers a Free plan. Pricing for Pro and Business plans is custom. For more detailed product pricing, it's best to contact Krisp's sales team. Whether Krisp is worth it depends on your needs and budget.

  • Is Krisp customer service good?

    Krisp's customer service receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times, unresolved issues, and unhelpful agents, particularly regarding billing and refunds.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.