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Zoiper description
Zoiper is a software-based phone system that lets you make voice and video calls, and send instant messages. It works with various providers and can be used on computers and smartphones. Zoiper is suitable for businesses of all sizes that want to simplify their communication systems. A key feature is its compatibility with existing phone systems, offering a flexible communication solution.
Who is Zoiper best for
Zoiper is a versatile software-based phone system suitable for businesses of all sizes. Users praise its user-friendly interface and cost-effectiveness, especially for international calls. However, some have reported difficulties with the initial setup and occasional crashing issues. It offers cross-platform compatibility and integrations with other business tools. While the free version offers basic functionality, advanced features require a paid subscription.
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Ideal for small, medium, and large businesses seeking a streamlined communication system.
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A strong fit for IT and professional services, suitable for various sectors like healthcare, finance, and retail.
Zoiper features
| Supported Call recording is supported in paid Zoiper versions. |
| Supported Zoiper offers voicemail service as confirmed by its official documentation. |
| Supported Zoiper supports instant messaging, allowing communication with colleagues. |
| Supported Zoiper offers cloud VoIP calling with advanced call management features like CRM integration and call routing. |
| Supported Zoiper supports call transfers to other extensions using attended and unattended methods. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Zoiper reviews
We've summarised 162 Zoiper reviews (Zoiper GetApp reviews, Zoiper Software Advice reviews, Zoiper TrustPilot reviews, Zoiper Capterra reviews and Zoiper G2 reviews) and summarised the main points below.
- User-friendly interface, easy to navigate and use.
- Cost-effective compared to traditional phone systems, especially for international calls.
- Cross-platform compatibility, works seamlessly across various devices and operating systems.
- Integrates with other systems like CRMs and helpdesk tools.
- Free version offers basic but functional call capabilities.
- Difficult initial setup process, often requiring technical assistance.
- Advanced features like call recording, video calls, and faxing require a paid subscription.
- Occasional crashing issues necessitate restarting the app.
- Inconsistent call quality, sometimes experiencing dropped calls or distorted audio.
- Limited customization of the free version.
Zoiper pricing
The commentary is based on 18 reviews from Zoiper Capterra reviews, Zoiper G2 reviews and Zoiper Software Advice reviews.
Zoiper is praised for being cost-effective and budget-friendly, especially for international calls. While some advanced features require a paid version, the free version offers good functionality. Some users find the paid version a bit pricey, but many consider it cheaper than other VoIP solutions.
Users sentiment
See the Zoiper pricing page.
Zoiper 5 PRO
One-time purchase perpetual license for Zoiper 5 PRO.
Zoiper alternatives
LinphoneOpen-source and free, making it a cost-effective Zoiper alternative. Has more momentum currently.Read more
TalkdeskBetter for contact centers and customer experience. More AI-driven features for improved efficiency and customer interactions. Caters to a wider range of industries.Read more
VonixBetter fit for Healthcare, Finance, Retail, Manufacturing, Real Estate, Hospitality, Legal, and Automotive industries. Offers a mobile app and voicemail transcription. Growing faster than Zoiper. A strong Zoiper competitor and alternative.Read more
Dialpad Ai VoiceBetter for sales and customer service teams. Offers AI powered call transcription and summaries. Integrates with Google Workspace and Salesforce. A Zoiper alternative and competitor.Read more
SwitchvoxBetter for small to mid-sized companies needing VoIP and unified communications. Includes fax, instant messaging, and video conferencing all in one platform. Has slower momentum.Read more
Webex CallingBetter for larger enterprises. A cloud-based alternative to PBX systems. Offers high-quality audio and video, plus seamless integration with other Webex products. More established, with higher ratings and a larger user base.Read more
Zoiper FAQ
What is Zoiper and what does Zoiper do?
Zoiper is a software-based phone system offering voice and video calls, and instant messaging. Compatible with various providers, it suits businesses of all sizes seeking simplified communication, especially those with multiple locations or remote workers. It offers a free version with basic features and paid versions for advanced functionalities.
How does Zoiper integrate with other tools?
Zoiper integrates with CRM and helpdesk tools, enabling streamlined workflows. It also supports various VoIP providers, offering flexibility in choosing a service that best suits business needs. This integration extends to its compatibility with existing phone systems.
What the main competitors of Zoiper?
Top alternatives to Zoiper include Talkdesk, Vonix, JustCall, and Switchvox. These competitors offer similar features such as VoIP calling, messaging, and integrations with other business tools. They cater to various business sizes and offer cloud-based solutions.
Is Zoiper legit?
Yes, Zoiper is a legitimate software-based phone system. It's known for its user-friendly interface and cost-effectiveness, especially for international calls. However, some users have reported difficulties with the initial setup and occasional crashing issues.
How much does Zoiper cost?
Zoiper 5 PRO, a perpetual license with premium features, costs a one-time purchase fee of $59.95. Is Zoiper worth it? Consider its feature set against this pricing for the product to decide.
Is Zoiper customer service good?
Customer reviews on Zoiper's customer service are mixed. While some users praise the helpful and responsive support, others report difficulty getting timely assistance. Several reviews mention the helpful email or WhatsApp support. However, others note a lack of support, especially during certain hours.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.